KTS Pooled Trust Reviews 

Have been responsible for my uncles' personal needs for a few years. I needed to set up a POOL TRUST for him. My service representative, Carlos, first assisted me professionally and personally though the setup. He was always available for email and phone call discussions whenever needed. When the time came where the Trust was no longer needed, he came through again making the process seamless, swift and satisfactory.

Direct deposit come on time, no need to send bill or reminders. If we need anything, like statement of deposits and payments, KTS provides these accurately and promptly.

KTS Pool Trust is very helpful, communicative, pays all our bills on time and helps with all the processes. They answer emails very promptly as well.

Staff members are great and very helpful.

The payment process is very to understand and use. The staff is helpful and is able to answer questions in a clear manner.

KTS Pooled Trust provides information about pooled trust services and financial planning support. Clear guidance and accessible information can help people better understand their available options.

KTS supported both of my parents in the last 10 years of their lives. Cindy Arias and the rest of the KTS team were always prompt, courteous and understanding of my parents' needs. Payments were made on time, and portal was easy to navigate. Any questions or issues that arose were always dealt with in a professional and compassionate manner. Thank you KTS.

Very patient. Efficient with processing and management of documents. Because of them my mother can receive her Medicaid. Thank you!

We were advised by our lawyer to employ the services of a Pool Trust. Specifically KTS and I trust their referrals in all matters of financial navigation. KTS is efficient and professional. I have had the pleasure to work with Ms. Tanya Colon a few times and find her especially pleasant, responsive, caring.

KTS is very reliable in paying all the bills submitted on time. I have never had a problem with them. If you need to contact them, the staff is very helpful and resourceful.

The Poole Trust is a new process for my family and KTS has made this a stress free process for me. Diana Paredes is very patient and took the time to inform me of what the Poole Trust is for and helping me take care of my mother's household expenses and needs.

KTS is very responsive. They keep excellent and very clear records.

Easy and quick communication. Competent staff

After submitting bills , I am happy with the timely payments to the providers.

KTS is easy to deal with.
Very responsive every time I call with a question. They make the process simple to navigate.

KTS Pool Trust has been a real “life saver” for my Mom to maintain her Medicaid. It has been several years as Mom bills are paid on time. Definitely recommend anyone to utilize Pool Trust - Its a major stress relief.

KTS is a very professional, organized and well run company, and has always been very responsive to any and all of my needs as a Guardian for persons in need.

When they say they’ll get back to you, they’ll GET BACK TO YOU. Why can’t other companies do the same? Amazing staff, very attentive and professional. Five stars all day.

KTS is very easy to deal with and helps with our bills every month.
Thank you
Diana

The pooled trust save my life. Pool trust help me managed my rental payments. They send me reminders when my renwal is due. Staff are very helpful over the phones