Ordered two copies of a record with separate transactions. I only received one copy. When contacted with copies of then being separate I was advised that they thought it was my error and would have r... See more
Company replied
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Excellent customer service. I had a problem with my order and received immediate, helpful responses. A replacement product arrived in Australia promptly. It's rare to see customer service like this th... See more
Company replied
Superbly produced album. Received through the post quickly.
Item was damaged in transit and they couldn’t have been better helping me and handling the issue. I had replacements in short order.
Company replied
Company details
Information provided by various external sources
Kudos Records was founded in 1992 to provide efficient and effective distribution services to independent record labels. We bridge the gap between the traditional label and distributor by providing physical and digital distribution, manufacturing and m...
Contact info
Fortess Road 77, NW5 1AG, London, United Kingdom
- 020 7482 4555
- mail@kudosrecords.co.uk
- kudosrecords.co.uk
4.5
Excellent
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Keith Tippett Group rRestored Recordings
Superbly produced album. Received through the post quickly.
May 28, 2026
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Bought a digital track and never got…
Bought a digital track and never got it, I was indeed charged but never received the track. And the FAQ and Support is unavailable.
April 19, 2026
Unprompted review
Reply from Kudos Records
Hi Felix, I can see your download was sent via email to the address provided when purchasing, please check spam folders etc. or get in touch with me at d2c@kudosrecords.co.uk so I can resolve this for you asap.
all boxes ticked
March 16, 2026
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Item was damaged in transit and they…
Item was damaged in transit and they couldn’t have been better helping me and handling the issue. I had replacements in short order.
March 2, 2026
Unprompted review
Reply from Kudos Records
Thanks for taking the time to leave a review - glad we were able to resolve the issue for you!
Reply from Kudos Records
Thanks for taking the time to leave a review!
Reply from Kudos Records
Thanks for taking the time to leave a review! Let us know what we can do to make it 5 stars next time.
I have not received my purchase.
December 23, 2025
Reply from Kudos Records
Hi Nadia. I can see that your order was dispatched. I'm sorry that you didn't receive it. We are getting in touch with you to resolve the matter.
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A1 good service many thanks
February 5, 2026
Excellent service
Excellent service - record arrived as described and well packaged. Never used them before but will definitely add to my list of reliable websites
January 20, 2026
Excellent customer service
Excellent customer service. I had a problem with my order and received immediate, helpful responses. A replacement product arrived in Australia promptly. It's rare to see customer service like this these days. A pleasure to deal with.
January 14, 2026
Unprompted review
Reply from Kudos Records
Thanks for taking the time to leave a review. Much appreciated!
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Great service, highly recommend
Great service, the vynil arrived quick and well packaged!
December 9, 2025
Reply from Kudos Records
Glad your vinyl arrived in good time!
Excellent transaction
Excellent transaction. Very quick delivery time and packaged really well. I’m very pleased with the whole process from Kudos and would recommend them and use them again.
Thank you
October 20, 2025
Reply from Kudos Records
Many thanks for your comments. Much appreciated.
Excellent service and excellent company…
Excellent service and excellent company and records many thanks.
October 16, 2025
Reply from Kudos Records
Thanks Steveo.
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Reply from Kudos Records
Many thanks for you review!
Really fast shipping and best price I…
Really fast shipping and best price I could find on the net.
June 25, 2025
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