Kukirin Escooter Reviews 

523
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them excellent, well-built, and fun to ride, often highlighting impressive design. Many commend the exceptional customer service, noting quick responses, helpful staff, and effective after-sales support. Delivery service is also widely appreciated for being fast, smooth, and well-packaged. However, some customers noted occasional delivery tracking issues, with parcels sometimes delayed or not scanned by carriers. A few also experienced inconsistent product quality, citing problems like damaged tires or non-functioning chargers.

What people talk about most

Product

Consumers generally express high satisfaction with the product, often describing the scooters as amazing,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the build and ride... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy good service good Communications. Bought it under Christmas so ai wrote to the companys Support and asked about shipping times on the Christmas. They answered right away. Really happy w... See more

Company replied

Rated 5 out of 5 stars

Ive tried the M4 Pro before and now i got the g2 master Its A HUGE upgrade compared to the M4 Tho One thing i would like is that The G2 Master had a Guide book to Set it up when u get it Brand new. It... See more

Company replied

Rated 5 out of 5 stars

The Scooters are great, good quality, fun to ride with. There have been some small warranty actions on our scooters, the help and support from Kukirin are a very nice experience. They send spareparts/... See more

Rated 5 out of 5 stars

first i thougth it was a fake website but i orderd from it and it arrived and the staff helped me so good and i thougth it wouldt arrive but they kept reascuring me and it arrived there was a part da... See more

Company replied


Company details

  1. Motor Scooter Dealer

Written by the company

KuKirin Official Site


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

523 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(523)

461 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good customer experience!

The support center team is doing a fantastic work; they are proactive and answer very quick when is needed.
The delivery was made quickly and always has been informed about the tracking of the order.
And of course, I am very happy with the Escooter I ordered! 😊

May 29, 2026
Unprompted review
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Rated 3 out of 5 stars

I've ordered a G2 a few days ago

I've ordered a G2 a few days ago, they haven't reached out ever since, not even an email or any tracking at all.

Guys dont purchase from here, it's a scam.

May 28, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Hello, all recent orders have been shipped. If there are any issues with your address, we will contact you via email to confirm before shipping. Please check your email regularly. If you could provide your order number, I can help you resolve the issue more quickly.

Rated 5 out of 5 stars

Very Good

Hello, I received the brake disk. Thank you so much for being so kind, helpful, and overall such a great company towards its customers. Everything was handled very quickly and easily, without too much unnecessary back-and-forth, and honestly that matters a lot for a customer.

The instant care and fast response to resolve issues quickly is one of the best things a company can offer.

Again, thank you so much, and I hope everything goes well for you in life, and for the company too. Goodbye, and thank you so much once again!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great Exp

Great, fast delivery and the scooter is very good. I order again!

May 29, 2026
Unprompted review
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Rated 5 out of 5 stars

great scooter worth it with the…

I’m happy with the KuKirin T3 overall. The scooter looks great, has strong power, and rides comfortably thanks to the suspension. It handles daily use well and feels stable on the road. Shipping was decent and arrived within the expected time, though tracking updates could be better. Overall, good value for the price and a fun scooter to ride.”

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a G2 PRO for my son

I ordered a G2 PRO for my son. The delivery was smooth and fast, the product looks excellent and works perfectly. It was very well packaged, and the customer service was great through both email and WhatsApp. Absolutely nothing to complain about! 👍🏻

May 29, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for the great feedback!

Rated 5 out of 5 stars

I ordered 4 escooters

I ordered 4 escooters from yall and they were all delivered in 5 days the quality is super good and the design and power they have is crazy. I ordered a g2, g2 master, g4 and a g2 master again all of them didnt have shipping problems or any damage on the escooter thank you kukirin❤️

May 28, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you so much for the awesome feedback! We're glad to hear that all four scooters

Rated 5 out of 5 stars

Great Service & a Great Ride

Delivery speed was great and my order was double checked which was great. The scooter is so much fun to ride and you can ride it all over the place. All in all a great choice!

May 28, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you so much for the review! It’s great to hear that your order was double-checked and delivered so quickly.

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Rated 5 out of 5 stars

We brought two scooters.

We brought two scooters.
Good value for money.
Very communicative and swift delivery.
I am very satisfied.

May 15, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you so much for the great feedback!

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Rated 5 out of 5 stars

Quick delivery

Quick delivery! Super customer service! 5 star product!

May 20, 2026
Unprompted review
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Reply from Kukirin Escooter

Thank you so much for the great feedback!

Rated 5 out of 5 stars

amazing scooter

amazing scooter, great quality, and very fast. I was surprised when I receive it is actually quite big in size. The functions for speed is easy to understand and the push to start for safety is really good using it here on the island on different trains has no problems.

May 20, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for the great feedback! It’s awesome to hear that the scooter is handling the island terrain so well and that you're finding the push-to-start safety feature useful

Rated 5 out of 5 stars

Helpful Team and Quick Response

Great customer service! My package was delayed, but they responded quickly and helped speed up the delivery process. Very friendly communication and the package finally arrived safely. Thank you for the support!

May 20, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for the review! We are so glad our team could jump in quickly, sort out the delay, and make sure your package arrived safely.

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Rated 5 out of 5 stars

5 Stars Seller

Hi.
Very good seller.
Good help to solve some issues.
Had some problems, and they respond very fast to solve the problem.
I will buy with them my next kukirin-escooter.
Recommended

May 19, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for the great feedback!

Rated 5 out of 5 stars

Customer support is very good

Customer support is very good, everything was fast and smooth, I recommend.

May 18, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for the great feedback!

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