Kukirin Escooter Reviews 

520
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and powerful performance of the products, highlighting their robust build and enjoyable ride. Many consumers also commend the exceptional customer service, noting the team's helpfulness, quick responses, and proactive communication. People frequently mention the fast and smooth delivery process, often receiving orders sooner than expected. However, some customers experienced issues with delivery tracking, reporting delays or inconsistent updates from carriers. A few other people also encountered initial product defects or durability concerns, such as crooked brakes or recurring tire and charger problems shortly after purchase.

What people talk about most

Product

Users describe positive interactions with product, highlighting the scooters' quality, power, and enjoyable... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent build quality and sturdy... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping and quick... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, efficient, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with after-sales support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy good service good Communications. Bought it under Christmas so ai wrote to the companys Support and asked about shipping times on the Christmas. They answered right away. Really happy w... See more

Company replied

Rated 5 out of 5 stars

Ive tried the M4 Pro before and now i got the g2 master Its A HUGE upgrade compared to the M4 Tho One thing i would like is that The G2 Master had a Guide book to Set it up when u get it Brand new. It... See more

Company replied

Rated 5 out of 5 stars

The Scooters are great, good quality, fun to ride with. There have been some small warranty actions on our scooters, the help and support from Kukirin are a very nice experience. They send spareparts/... See more

Rated 5 out of 5 stars

first i thougth it was a fake website but i orderd from it and it arrived and the staff helped me so good and i thougth it wouldt arrive but they kept reascuring me and it arrived there was a part da... See more

Company replied


Company details

  1. Motor Scooter Dealer

Written by the company

KuKirin Official Site


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

520 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(520)

458 reviews in the last 12 months

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Rated 5 out of 5 stars

Ive tried the M4 Pro before and now i…

Ive tried the M4 Pro before and now i got the g2 master Its A HUGE upgrade compared to the M4 Tho One thing i would like is that The G2 Master had a Guide book to Set it up when u get it Brand new. It was quite difficult for me to Know what i had to do Till i Watched a video

May 12, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Enjoy the new ride, and thank you for sticking with the brand! 🛴

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Rated 5 out of 5 stars

Top-notch customer service and fast resolution!

I had a great experience with their customer service. Even though my situation was a bit complicated and there was some back-and-forth regarding technical diagnosis (display vs. controller), the team handled everything professionally and stayed very helpful throughout the process.
​The response time was impressive, and they were flexible enough to issue a refund for a part I purchased to speed things up. It’s rare to find such efficient and fair support these days. Highly recommended if you value quick problem-solving and great communication!

May 8, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your patience and for recommending our service. Enjoy the ride, and we’re here whenever you need us! 🛴

Rated 5 out of 5 stars

delivered on time

delivered on time, very happy with the product and excellent customer service

May 8, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

It’s great to know our team was able to provide the service you expected. Enjoy your rides and see you next time!

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Rated 5 out of 5 stars

The best of the best 👍

The best of the best 👍
They have always been very responsive and extremely kind whenever I asked something about my order.

May 12, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Enjoy your rides and see you next time! 👍🛴

Rated 5 out of 5 stars

The scooter is awesome i mainly use it…

The scooter is awesome i mainly use it for work the suspension is nice and the speed is really something no problems what so ever and the company is really cooperative i asked for the coc and the response was instant great work guys thanks

May 12, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thanks for the shout-out to our support team—we really appreciate it. Enjoy the speed and ride safe! 🛴

Rated 5 out of 5 stars

This is the second scooter I've ordered…

This is the second scooter I've ordered from this site, and once again I was successful with my order and managed to resolve all my doubts through their support, which is very attentive and quick to provide a fast and effective response. I will definitely buy again!

May 12, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

We really appreciate your continued trust in our brand and look forward to seeing you again for the third one! 🛴

Rated 4 out of 5 stars

Quick delivery

Quick delivery. Quick respond from customer service. Great product. The lock I ordered along with the scooter is shipped from China and is planned for delivery in 10 days. I wasn't informed about that but so far that's the only negative thing to mention.

May 12, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Enjoy your new ride, and thank you for choosing KuKirin! 🛴

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Rated 5 out of 5 stars

I orderd Kukirin G2 master and it…

I orderd Kukirin G2 master and it arrived less than 3 days to Estonia, i was very suprised and super happy. As there are lot of similar pages who sells kukirin scooters, do some research about the page. There can be 1 letter diffrences about homepage addresses. Avoid scammers. Mine was kukirin-escooter.com

April 22, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

We also really appreciate you pointing out the official website address—it’s a huge help for other riders to stay safe from copycat sites. Enjoy the speed and power of your new scooter! 🛴

Rated 5 out of 5 stars

Kukirin best value for money in electric scooter

I have bought more than 3 scooters from this company! I’ve been very satisfied and I will buy a 4th one as well! Mrs. Kitty is very helpful! I highly recommend it. It takes about two weeks for them to arrive in Greece.

April 15, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

We look forward to helping you with your 4th one when the time comes. Enjoy the rides in Greece! 🛴

Rated 5 out of 5 stars

The very best support

The very best support. Fast and reliable and good communication!
Within a week I had a new part and it fixed my Kulirin!

April 1, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Reliable support is what we aim for, so it's great to know the communication met your expectations. Happy riding! 🛴

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Rated 5 out of 5 stars

Great support team

Great support team. Thank you so much.
I tested it for one hour. Everything going great still testing it. I hope everything’s stays the same way. I will update in case anything happen. Thank you so much.

May 9, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for the great feedback!

Rated 5 out of 5 stars

Responsive and helpful

Responsive and helpful! Pleased with the interaction, post buying services and about the products! Strongly recommend!

May 4, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for the great feedback!

Rated 4 out of 5 stars

Thank you

Thank you, the product and service are great and helpful. Immediate customer care. Unfortunately the delivery took a while from depo to get to our address, but this the GLS service.

April 27, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for the great feedback! We are glad to hear that you found our product and customer care team helpful and responsive.

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Rated 5 out of 5 stars

Very well

It came quick , the scooter drives very well , I had a weird metallic noise when driving but I fixed that issue

May 5, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you so much for the great feedback!

Rated 5 out of 5 stars

Excellent handling of reported problem

I received the scooter (Order #34402) and when I took it out of the box and rode it, I realized that the rear wheel did not spin freely. I found that the rotor brake was a little crooked and with each rotation it braked at the point where it was crooked. I reported the problem, including a relevant video, and without any delay they sent me a spare part which I am expected to receive in the next few days...! Congratulations for the excellent handling of the problem that existed.

May 6, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for the update

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