Kukirin Escooter Reviews 

522
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them excellent, well-built, and fun to ride, often highlighting impressive design. Many commend the exceptional customer service, noting quick responses, helpful staff, and effective after-sales support. Delivery service is also widely appreciated for being fast, smooth, and well-packaged. However, some customers noted occasional delivery tracking issues, with parcels sometimes delayed or not scanned by carriers. A few also experienced inconsistent product quality, citing problems like damaged tires or non-functioning chargers.

What people talk about most

Product

Consumers generally express high satisfaction with the product, often describing the scooters as amazing,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the build and ride... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy good service good Communications. Bought it under Christmas so ai wrote to the companys Support and asked about shipping times on the Christmas. They answered right away. Really happy w... See more

Company replied

Rated 5 out of 5 stars

Ive tried the M4 Pro before and now i got the g2 master Its A HUGE upgrade compared to the M4 Tho One thing i would like is that The G2 Master had a Guide book to Set it up when u get it Brand new. It... See more

Company replied

Rated 5 out of 5 stars

The Scooters are great, good quality, fun to ride with. There have been some small warranty actions on our scooters, the help and support from Kukirin are a very nice experience. They send spareparts/... See more

Rated 5 out of 5 stars

first i thougth it was a fake website but i orderd from it and it arrived and the staff helped me so good and i thougth it wouldt arrive but they kept reascuring me and it arrived there was a part da... See more

Company replied


Company details

  1. Motor Scooter Dealer

Written by the company

KuKirin Official Site


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

522 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(522)

459 reviews in the last 12 months

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Rated 5 out of 5 stars

Very well

It came quick , the scooter drives very well , I had a weird metallic noise when driving but I fixed that issue

May 5, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you so much for the great feedback!

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Rated 5 out of 5 stars

Excellent handling of reported problem

I received the scooter (Order #34402) and when I took it out of the box and rode it, I realized that the rear wheel did not spin freely. I found that the rotor brake was a little crooked and with each rotation it braked at the point where it was crooked. I reported the problem, including a relevant video, and without any delay they sent me a spare part which I am expected to receive in the next few days...! Congratulations for the excellent handling of the problem that existed.

May 6, 2026
Unprompted review
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Reply from Kukirin Escooter

Thank you for the update

Rated 5 out of 5 stars

High quallity

High quallity, 4 days shipping. Great!

May 5, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you so much for the great feedback!

Rated 5 out of 5 stars

Broken throttle Service

Amazing Service i needed a new throttle and key cylinder and they sent it out straight after i had sent what was wrong with it and it will be with me soon

May 6, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you so much for the great feedback!

Rated 5 out of 5 stars

Really helpful people

Really helpful people. Thank you very much! I received the replacement parts today 😀

May 6, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

It was a pleasure helping you out, and we're here if you need anything else for your scooter. Enjoy the ride! 😀🛴

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Rated 5 out of 5 stars

Impressive Scooter & Fantastic Post-Purchase Support!

I recently purchased a KuKirin scooter and the entire experience has been seamless. Here are a few highlights:
• Delivery: The shipping was surprisingly fast. It arrived well-packaged and much sooner than I anticipated.
• Build & Performance: The scooter feels incredibly sturdy and high-quality. It handles well on different terrains, and the battery life has been consistent with the advertised specs.
• Customer Service: This is where KuKirin really shines. Luna has been exceptionally helpful, proactive, and communicative throughout the process. It’s rare to find this level of personalized support these days!
I’m very satisfied with my purchase and would highly recommend KuKirin to anyone looking for a reliable, high-performance electric scooter.

May 5, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

I will be sure to share your kind words with Luna—she truly enjoys going the extra mile for our riders. Enjoy your new high-performance ride and see you next time! 🛴

Rated 5 out of 5 stars

easy purchase. excellent product. Kukirin G2

Ordering was super easy, and customer service was great—very responsive and helpful. They answered all my questions without any hassle. The product quality is amazing. It came well packaged, was easy to put together, and pretty much ready to use right out of the box. Shipping was smooth with no issues at all.

April 14, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for the wonderful feedback! It is great to hear that our team was able to answer all your questions and that your order arrived smoothly.

Rated 5 out of 5 stars

The best purchase I’ve ever made for an…

The best purchase I’ve ever made for an e-scooter… 8,5/10 Delivery service (it arrived on my home just 1 day late), 10/10 order, 9/10 quality they must upgrade some thing on the scooter however still convenient and amazing I love it. Always helmet and careful(must buy a kukirin)

April 24, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you so much for the review! We are glad to hear that you love the scooter and found it to be your best e-scooter purchase yet, even with the one-day delivery delay.

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Rated 5 out of 5 stars

The quality is very good

The quality is very good. My expactations are more than satisfied. The assembly is very easy and the delivery is fast and very well packed.

May 1, 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you so much for the great feedback!

Rated 5 out of 5 stars

Excellent purchase

Great E-scooter I use it to go to work daily 5 days a week 30 kilometers total from home to work and back and it's really comfortable and feels great riding either standing up or with the seat that is really comfortable.
Battery last like 50 kilometers overall I am happy with my purchase Great price for what you get.

March 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing

Amazing delivery time,about a week and a half from Poland to Romania, scooter is great quality, the chair is comfortable, easy to fold
The maximum speed is reached a lot harder than on the G2 model, but it also depends on the rider's weight, the wind and the conditions of the road.
But overall I am very satisfied with this scooter, for this price it is amazing.

March 28, 2026
Unprompted review
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Rated 5 out of 5 stars

:Fantastic

Review:

I ordered two great e-scooters, the 2G Max and the 4G Max. Both scooters are fantastic! They came with a bag and gloves, which is a nice extra.

The delivery was super fast and went smoothly. The contact with Kukirin customer service is easy and they are very accessible. I always get a response, and they keep helping until everything is clear or fully resolved.

April 27, 2026
Unprompted review

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