The quality of the product goes without saying, this is not my first time buying with Kuurth and I am as impressed this time around as before. These are beautiful, quality, art inspired products that... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality on the jewellery is always on point. Never too expensive, but still delivers. Delivery is usually not a problem, but keep in mind that Christmas season could impact deliveries and the trac... See more
I went to thir pop up store but I bout a wrong site of ring so I'm a little bit disapointed even if the user expérience was really great. It's a good shop I recomand it for this qualité and originali... See more
Good items but a bit overpriced. For the price they list, some of the items should use real stones instead of fake stones, but the silver is definitely real silver. Will buy again, have bought seve... See more
Company details
Written by the company
Under construction, continuously.
Contact info
C/ Rossello 271, 08008, Barcelona, Spain
- info@kuurth.com
- kuurth.com
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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I would highly recommend buying one of…
I would highly recommend buying one of their pieces. I am constantly getting compliments about my watch. I will definitely be a repeat customer!!
January 22, 2026
Really good quality pieces
Really good quality pieces. Shipping went smoothly and the jewellery descriptions are accurate and informative.
January 27, 2026
Loose stone
I ordered a ring and a necklace from them. The ring is great but the Caelum necklace was dissapointing, it looked great and felt great but after wearing it 4 times the yellow Zirconia fell out, this happened when placing it in the original case, I was never rough with it, I never picked at the stone and it fell out very easily. I do like their designs but this ruins the piece
March 27, 2026
Unprompted review
Reply from Kuurth
Dear Customer,
We are delighted to hear that you are happy with your ring purchase!
However, we are very sorry to hear about the issue you've experienced with your Caelum necklace. To review your case in detail, please contact our customer service team at the following email address:
hello.kuurth@gmail.com
We will be happy to offer you a solution :)
Thank you very much, and have a wonderful day!
bad customer service
Product is great but it broke on me in 2 weeks (Glyph bracelet).
Customer service took a month and a half of back and forth with constant following up to get a replacement sent to me.
March 27, 2026
Unprompted review
Reply from Kuurth
Dear Eric,
We’re really glad to hear you liked the design of the Glyph bracelet, although we’re sorry to hear about the issue you experienced.
In cases like this, our team needs to carefully review the product to determine whether it may be affected by a defect, which can require some back and forth to gather all the necessary information. That said, we understand that this process can feel longer than expected, and we appreciate your patience throughout.
Just to clarify, once the case was fully reviewed and approved, the replacement was processed in under a month. However, we completely take your feedback on board regarding the overall experience and response times.
We’re continuously working to improve both our quality control and customer support processes, and feedback like yours helps us do better.
Warmest regards
Package got lost
Package got lost, team was extremely unresponsive, and unhelpful until about a week after my first email was sent. I understand it was busy but it shouldn’t take days for a response especially when my package was a couple weeks over the given shipment date.
The shipping took 26 business days to arrive! (ordered Jan 19th, was available for pickup February 25th). It definitely was not in the 16 business days
Yes they replied to the first email within 2 days, however the next email sent took 4 days (sent Feb 13, replied to Feb 17!), and the email after that took 6 days to reply!! (sent Feb 17, replied to Feb 23rd)!
Thank you !
January 19, 2026
Reply from Kuurth
Dear Brodie,
As we can see, your initial message (dated February 9th) was duly answered on February 11th.
Considering that shipments to Canada take approximately 16 business days, as clearly and transparently stated on our website, we see that the delivery times were met as expected.
However, we regret that your shopping experience was not as satisfactory as you had hoped.
We will work hard to further improve our shipping and response times :)
Thank you for your understanding and best regards.
Very nice pieces!
January 26, 2026
Fun marketing
Fun marketing. Interesting designs, love them all. Quick delivery. Product is exactly what i expected.
December 12, 2025
Best jewelry brand eveeer
January 18, 2026
Poor packaging/shipping/delivery experience
Silver was tarnished upon arrival and loose in the box. The necklace was knotted up and completely separated from the jewelry box. Also thought all their jewelry came in a silver globe but my necklace came in shipping box with a black box in the shipping box. No tape securing the black box closed and no protective packaging in the shipping box. I love some of the stuff on the website but I don’t think I can order from here again knowing how poorly my jewelry was packaged and shipped.
January 25, 2026
Reply from Kuurth
Dear Sierra,
Thank you for taking the time to share your experience with us.
We’re truly sorry to hear that your order did not arrive in the condition you expected. This is not the standard we aim to provide, and we completely understand your frustration regarding the packaging and presentation.
Regarding the condition of the necklace upon arrival, we would really appreciate it if you could share some photos with our customer support team. This will allow us to review the situation in detail and offer you an appropriate solution.
Your feedback is extremely valuable to us, and we will make sure to pass it on to our logistics team to prevent situations like this in the future.
We look forward to your response.
Kind regards,
despite the delivery being a little bit late..
despite the delivery being a little bit late (around a month or so) I’m extremely satisfied with the quality (and it’s really cute design) of the jewelry, really recommend it!
March 25, 2026
Unprompted review
disappointed
My order was not perfect like a product of that cost should be, it was not closing perfectly and it gave me sensation of instability. The costumer service was really slow and I got my refund after 1 month and a half from the order.
January 25, 2026
Reply from Kuurth
Dear Diego,
Thank you for sharing your experience with us.
We’re sorry to hear that the product did not meet your expectations and that it didn’t feel as secure as it should have. We also apologize for the delay you experienced with our customer service and the refund process, we understand how frustrating that must have been.
Over the past months, we’ve experienced a higher volume of requests than expected, which led to slower response times than usual. We are actively working on improving this to provide a faster and smoother experience.
Your feedback is very important to us, and we truly appreciate you taking the time to share it.
Best regards.
Still unbelievebly perfect
January 24, 2026
Really happy
I was expecting much when I ordered the watch and my expectations still were exceeded! Great quality and such a compliment getter it‘s crazy. Shipping was faster than I expected and the packaging was great so that nothing could be damaged on the way here. Already recommended the brand to many of my friends and I will continue to do so:)
January 24, 2026
Really special shop
Really special shop, I love every ring that I saw on Kuurth website, my gf loves your products,
January 16, 2026
Good shop but a little disapointed
I went to thir pop up store but I bout a wrong site of ring so I'm a little bit disapointed even if the user expérience was really great.
It's a good shop I recomand it for this qualité and originality
January 17, 2026
Got broken piece.No return accepted
Bought some earrings.They come impossible to wear as the loop do not open as should.Contacted the company same day when my purchase arrived.No answer,contacted them one more time 3 days later,got the answer that is to late and they can’t accept return or exchange.So,I left behind with earrings that are unable to wear.In my opinion the quality of the earrings is also not worth of price.Not recommended
March 14, 2026
Unprompted review
Reply from Kuurth
Hello Julita,
Please note that our customer service team does not work on holidays or weekends. We respond to emails chronologically within 24-48 business hours.
As clearly stated in our company policies and on the earrings purchase page, for health and hygiene reasons, returns are not permitted.
If you were informed that the earrings cannot be returned, it must be because you did not notify us of any issues and only requested a return.
If your earrings have any defects, please contact our customer service team with photos and videos showing the defects.
We look forward to your response.
Regards.
Very beautiful !
Seeing the rings on Instagram, i was quite sure they were not so pretty in live.
It was a mistake ! Actually there are SO MUCH beautiful for reel ! !! And they seem to be in good quality.
I LOVE my rings ❤️
January 16, 2026
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