Very unethical company. They quoted for my excellent condition classic Chanel flap at 1.7k where as Bagista a month earlier quoted 4.3k. I really don't like leaving reviews but this has really made me... See more
Company replied
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Really quick to respond to the initial fee quote and to the final fee quote when the parcel was received by them. Also the highest fee quote I received from any of the designer resale sites & was much... See more
Company replied
This was my first resale experience, and the process was handled exceptionally well from start to finish. Communication was clear and consistent, and I was kept informed at every stage. I will cer... See more
Company replied
They are so professional, very swift service and they don’t low ball you on their offer it’s very fair and reasonable. I will always go to KYM in the future to resell my bags
Company replied
Company details
- Fashion Accessories Store
- e-Commerce Service
- Fashion Designer
- Handbags Shop
- Outlet Mall
- Vintage Clothing Store
Written by the company
KYM is a premier destination for high-quality fashion, accessories, and lifestyle pieces, offering a meticulously curated selection of rare vintage finds and timeless classics. Every item is chosen for its authenticity and excellence, ensuring that customers receive only the best. More than just a resale platform, KYM is committed to creating value through meaningful connections, trust, and innovation. Whether you’re looking to buy or sell, our seamless process guarantees a smooth and rewarding experience. By blending technology, craftsmanship, and exceptional service, we go beyond traditional retail—crafting unique shopping journeys that inspire confidence and redefine excellence.
Contact info
Suite B, Ground Floor, 85-87 Cornwall Street, B3 3BY, Birmingham, United Kingdom
- 07725 588888
- info@kym.com
- kym.com
4.4
Excellent
39 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First experience with KYM was great
First experience with KYM was great, very helpful and professional, hopefully there will more sales to come, thank you!
April 22, 2025
Unprompted review
Reply from KYM
Dear Miss Chu,
Thank you for your lovely feedback! We’re delighted that your first experience with KYM was a positive one. We hope to support you in many more successful sales to come.
Kind regards,
KYM Customer Service Team
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Efficient, Consistent, Considerate
First experience with KYM and it’s a positive one. Everything top tier from communication and being kept up to date to a decent fair offer.
April 22, 2025
Unprompted review
Reply from KYM
Dear Customer,
Thank you for your kind words. We're delighted your first experience with KYM was a positive one. Providing fair offers and transparent communication is what we strive for, and we're so glad to hear it reflected in your experience.
Kind regards,
KYM Customer Service Team
This was my first resale experience
This was my first resale experience, and the process was handled exceptionally well from start to finish. Communication was clear and consistent, and I was kept informed at every stage.
I will certainly be using your services again. Thank you for your support and professionalism.
April 15, 2025
Unprompted review
Reply from KYM
Dear Gabriella,
Thank you so much for your thoughtful and detailed feedback. We're thrilled that your first resale experience with KYM was smooth and professionally handled. We truly appreciate your trust and look forward to working with you again.
Kind regards,
KYM Customer Service Team
Highly professional and smooth process.
Highly professional and smooth process.
April 14, 2025
Unprompted review
Reply from KYM
Dear Muhammad,
Thank you for taking the time to leave us a review. We’re so pleased to hear that you found our process professional and smooth—it’s always our aim to make things as easy as possible for our customers.
Kind regards,
KYM Customer Service Team
Good experience selling my bag with…
Good experience selling my bag with KYM. Very prompt with their email replies and their chat function on the website. Special thanks to Hannah for her patience on the phone!
April 14, 2025
Unprompted review
Reply from KYM
Dear Abdaal,
We appreciate your kind words and are happy to hear you had a good experience with KYM. We’ll be sure to pass along your thanks to Hannah for her support. Your satisfaction means a lot to us!
Kind regards,
KYM Customer Service Team
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Really quick response times
Really quick to respond to the initial fee quote and to the final fee quote when the parcel was received by them. Also the highest fee quote I received from any of the designer resale sites & was much closer to what I expected.
April 14, 2025
Unprompted review
Reply from KYM
Dear Sue,
Thank you for your wonderful review. We’re glad to hear that our response times and fee quotes met your expectations. Your feedback helps affirm our commitment to fast and fair service.
Kind regards,
KYM Customer Service Team
Selling designer bag
Got a good price of KYM for selling my designer bag. Would recommend and will be using again.
Thank You.
April 14, 2025
Unprompted review
Reply from KYM
Dear Faizah,
Thank you for your kind recommendation. We’re pleased to know you were happy with the offer and overall experience. We look forward to helping you again in the future!
Kind regards,
KYM Customer Service Team
KYM's staffs were extremely helpful and…
KYM's staffs were extremely helpful and professional. I will surely be recommending them to friends and family.
April 8, 2025
Unprompted review
Reply from KYM
Dear Esther,
Thank you for your kind feedback. We’re proud of our team and are pleased to hear their professionalism stood out to you. Your recommendation means a lot to us.
Kind regards,
KYM Customer Service Team
Reply from KYM
Dear Leo,
Thank you for choosing KYM and for your lovely review. We’re glad you found us and that we could assist with your designer bag resale. We appreciate your support!
Kind regards,
KYM Customer Service Team
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Reply from KYM
Dear Alicia,
Thank you for your review. We’re happy to hear that you found the process helpful and user-friendly. We look forward to assisting you again.
Kind regards,
KYM Customer Service Team
Very speedy
Very speedy, very professional - did not like that I had to pay for shipping
April 9, 2025
Unprompted review
Reply from KYM
Dear ANP,
Thank you for your feedback. We're glad you found the process professional and fast. We’re sorry to hear that the shipping cost was an inconvenience—we’ll take that into consideration as we continue improving.
Kind regards,
KYM Customer Service Team
A SCAM COMPANY ***
THIS COMPANY IS A SCAM BE AWARE, THEY JUST WANT TO TAKE YOUR PROPERTY AND YOUR PERSONAL DETAILS ETC ***BE CAREFUL ****
THEY WILL RIP YOU OFF****DON’T USE THEM **
April 7, 2025
Unprompted review
Reply from KYM
Dear Shaun,
Thank you for your kind words! We're so glad your first experience with KYM was a positive one. Our team is committed to keeping things smooth, fair, and transparent, and it’s great to hear that reflected in your experience. We look forward to serving you again soon!
Kind regards,
KYM Customer Service Team
Easy process
Easy process , swift and clear responses.
Overall very good service and fair offers made,
April 7, 2025
Unprompted review
Reply from KYM
KYM truly appreciates you taking the time to leave a review.
We hope to welcome you back again soon!
KYM Team
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Reply from KYM
Thank you Emma! KYM truly appreciates you taking the time to leave a review.
We hope to welcome you back again soon!
KYM Team
Amazing
Amazing, very prompt and professional would recommend to everyone!
April 1, 2025
Unprompted review
Reply from KYM
KYM truly appreciates you taking the time to leave a review.
We hope to welcome you back again soon!
KYM Team
I have had a good first time experience…
I have had a good first time experience with them. They were quick to respond and I’ve managed to get a reasonable offer. Would use them again and would recommend them to others as well.
March 31, 2025
Unprompted review
Reply from KYM
We're happy to hear you've enjoyed your first experience with us! KYM truly appreciates you taking the time to leave a review.
We hope to welcome you back again soon!
KYM Team
I used KYM to sell my Alexandra McQueen…
I used KYM to sell my Alexandra McQueen handbag and the service I received from them was outstanding. They offered a really good price for my bag to 😁 would recommend them to use for any further designer items .
March 31, 2025
Unprompted review
Reply from KYM
Hi Kelly! Thank you for your kind words! KYM truly appreciates you taking the time to leave a review.
We hope to welcome you back again soon!
KYM Team
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Fair offer and quick response
Fair offer and quick response. Well recommended.
March 27, 2025
Unprompted review
Reply from KYM
KYM truly appreciates you taking the time to leave a review.
We hope to welcome you back again soon!
KYM Team
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