Never arrived Please do not buy from this site, parcel never arrived despite being in transit over a month. Client support not helpful either. It’s a scam and don’t buy from this site.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My partner has been talking about wanting one of these as soon as he saw them. I got two as a birthday present and they’re so much better in person than I expected. Although the delivery boxes were sl... See more
Website is easy to navigate when searching for certain characters. Shipping is fast and professionally packaged. I got both wired and battery powered option. They function the same with remote control... See more
Attention à l'arnaque, adresse de support introuvable. J'ai commandé une box et je ne l'ai jamais reçu. La raison est simple : il passe par un prestataire ColiColi qui vole les colis (je vous i... See more
Company details
Written by the company
Let's Bring Your Character To Life!
Contact info
United States
- kyotobox.eu
I haven’t even received my items yet…
I haven’t even received my items yet nor have gotten a updated
December 31, 2022
Advertisement
Excellent service, the product was as described.
Excellent service . Great product , I received what I was expecting.
November 26, 2022
excellent service very impressed
December 8, 2022
I ordered 2 boxes which were both wrong
I ordered 2 boxes, neither were the right order. I paid both to come with the remote. Both were USB boxes. I'll give a higher star if they respond and fix the order for me.
December 2, 2022
It took about a month to ship
It took about a month to ship, but the product was perfect! Just as i imagined
September 16, 2022
Advertisement
Good and bad
The products were perfect but they took awhile before shipping out my package
September 29, 2022
Took way too long to ship and deliver.
October 13, 2022
I loved the product but at first the…
I love the product but at first the eyes were bad and I contacted support and they sorted me out but now my box won’t even turn on I’ve bought new batteries, and it still won’t turn on.
October 16, 2022
I never received my order.
September 29, 2022
Advertisement
Send a mail and have been waiting an…
Send a mail and have been waiting an entire month for the issue te be resolved ... after a delivery mistake on the companies end
August 29, 2022
Really bad customer service
The box itself looks super nice, but the cable was defective. (Probably already happened during shipping) So I wasn't able to use the box to its full extent. When I asked if I could get a new box sent or if I could get my money back, I got a strict no. They are not aware of any guilt and pack everything with the greatest care. I then asked if I could at least have a new cable so that I could repair it myself. That too was rejected. So I paid almost 40€ for a non-functioning box. Customer service is really a disaster. The website also advertises a 30-day money-back guarantee, which is absolutely not true
September 12, 2022
I got nothing
I bought one Box but I got nothing/
I want my money back or an extra box because it is not fair…
September 20, 2022
Advertisement
This Company is still at the beginning But with a lot of Potential
This Company is still at the beginning so you order can take Some Time But it will come. The quality ist realy good and they look fantastic. I tried to contact Someone but not because of an Probleme, I just asked a question about there products and was confronted with pure kindness. If you have worries because of your order you can take contact with the Support or the Instagram acc @kyotoboxu and maybe with @kyotoboxman. I can say you can Trust kyotobox.eu with 5 Stars and you need no worries.
September 8, 2022
Unprompted review
Yuji Itadori…
Although it was a long wait to receive my order, they were very helpful and, I love my order. I got the Yuji Itadori and absolutely love it
September 5, 2022
Unprompted review
Advertisement
I orderded and I have some questions
I orderded and I have some questions. But the e-mail on the site does not work?!
August 19, 2022
Unprompted review
Reply from Kyotobox
Hi there George!
I hope you are doing well!
You can contact us through support@kyoto.uk or by sending us an email through the website. My colleague has just sent you an email and we will be awaiting your response :))
Much love
Very happy with my Naruto and Itachi…
Very happy with my Naruto and Itachi box! Can't wait for new ones 😁
August 17, 2022
Unprompted review
Reply from Kyotobox
Stay tuned for our latest drops Lisa! 🙏
I thought it would be better
The Hair of hisoka is on the botten and upside down might not recommend to buy from this small business
August 16, 2022
Unprompted review
Reply from Kyotobox
Hi Didier,
I'm so sorry to hear that!
I can see that my colleague contacted you regarding this issue. We are shipping out a free replacement shortly! 😊
Much love
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.