Lacbleu UK Reviews 

160
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful craftsmanship of the products, finding them exactly as desired and performing exceptionally well. Many appreciate the excellent selection, with items like steak knives and cake forks often described as gorgeous and well-made, contributing to overall satisfaction. The delivery service is frequently highlighted for its speed and efficiency, with orders arriving promptly and exceptionally well-packaged to ensure product safety. Additionally, customer service receives high praise for its responsiveness and helpfulness, with queries often answered immediately and courteously, creating an amazing overall experience.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing items as well-made, beautiful, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency.... See more

Quality

People report positive experiences with quality, consistently praising the craftsmanship and durability of... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction with the seamless... See more

Service

Customers consistently note positive experiences with service, describing it as amazing, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good value and competitive pricing. Rapid delivery with good delivery updates from Lacbleu's chosen delivery partner. Smaller companies don't always come up on the first page of a Google search, a... See more

Rated 5 out of 5 stars

Fantastic Company to deal with. Helpful and prompt response to queries. I purchased an Emile Henry Bread Box. Delighted with it. Arrived beautifully wrapped with no chance of damage in transit. I w... See more

Rated 5 out of 5 stars

Absolutely gorgeous set of multi- coloured cutlery from the Laguiole by André Verdier range. They are a complete joy to look at - and make it really fun to set the table- the colours are beautiful, an... See more

Rated 5 out of 5 stars

We already have a boxed set of 4 of your Cheese Knives and love the Bee emblem. I've just treated myself to a set of 6 Steak Knives with some birthday money and they're gorgeous! They arrived with a... See more


Company details

  1. Wine Wholesaler and Importer
  2. Alcoholic Beverage Wholesaler
  3. Beverage Distributor
  4. Countertop Store
  5. Wine Store

Written by the company

Lacbleu UK is an independent vineyard and distributor, bringing beautiful wines from some of the finest regions of France to wine lovers worldwide. The original château in Bordeaux can trace its viticultural roots back over two hundred years to around the time of the French Revolution. Today, whilst we do maintain the tradition of growing our own wines on site, we mostly focus on curating a selection of wines from hand-picked vineyards throughout Bordeaux, Burgundy and surrounding regions that we sell under our global Lacbleu brand. Each year we ship around 60,000 bottles of French wine to customers around the world and have dedicated distribution centres in both London, UK and Shanghai, China.


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(160)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service from Oliver…

Excellent customer service from Oliver when a gift I had ordered for my husband's birthday was misdelivered to the completely wrong address, same house number, but a local street some distance away. the houseowner kindly contacted the address on the package and Oliver made sure to let me know where the parcel was.
Good secure packaging, and the gift will be sure to delight - a fine jigsaw of the Wines of Spain.

February 15, 2025
Unprompted review
Rated 2 out of 5 stars

Very slow delivery

Packing good. Goods as described. Delivery timescale hopeless.

February 9, 2025
Lacbleu UK logo

Reply from Lacbleu UK

Hi Nigel! Thank you for taking the time to leave a review and sorry that you had to wait for your order to arrive. Our store was closed for a couple of weeks in January and, although we did try to make this clear with a notice on the homepage, and all delivery estimates were set to the 14th February, it is possible that it wasn't clear enough. In any case, we're happy you like the product and hope to serve you again!

Rated 5 out of 5 stars

Great company to buy from

Very informative website made ordering simple and the care that went into packing the two fragile ceramic products that I bought was excellent. They arrived in perfect condition and very quickly so are already in use making wonderful home made French baguettes and rolls !

January 14, 2025
Rated 5 out of 5 stars

Brilliant service and quality item

I needed to return an item after realising that I'd ordered the wrong knife. The quality was excellent - but I'd ordered a silver finish rather than brass and it was a present to match other knives and I wanted to get it right. The company were brilliant - very efficient and understanding.

December 20, 2024
Unprompted review
Rated 4 out of 5 stars

6 Piece Cheese Knife Set

Very happy with the set of cheese knives which were promptly dispatched but the delivery by Royal Mail was poor. Delivered 2 days after the specified time and wasted my time waiting in for delivery.

November 24, 2024

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