My recent experience with Lahome is Five Star: #1: Shipped & arrived on time! #2: Imagine my delight, the rug design and colors are even more beautiful than I had expected! #3: The softness & durabili... See more
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Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Contact info
United States
- lahomedecor.com
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This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
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I ordered my rug and it looks just like…
I ordered my rug and it looks just like the picture. Beautiful
I would definitely purchase another rug from Lahome.
Theresa Sampietro
These rugs are beautiful and practical
I love this company. They have great customer service and always deliver in a timely manner. My rugs are so beautiful, and they wash up like a dream. Although I cannot wash them in my machine as I live in a senior apt with a very small washer, I had them picked up, washed and delivered back to me just as perfect as when they were brand new. I will continue to purchase from them in the future. Highly recommend them.
This rug is SO SOFT
This rug is SO SOFT! You usually can't find a rug that's beautiful, comfortable, AND washable but this rug does it all!
Great customer service
Great customer service. They dealt with my issue promptly.
I love LaHome rugs for their…
I love LaHome rugs for their interesting patterns. My rugs are soft underfoot and add great interest to the rooms. I use the wand tool to vacuum so it takes a little more time but that’s because I have 5 cats. One of the rugs arrived without the other, customer service was prompt to respond to my email and assured me the rug would arrive, and it did.
Missing Rug says Delivered
I did not get the larger of the two rugs I ordered and so now am out about $150. There is no one to speak with and the BOT tells me to contact the shipper.

Reply from Lahomedecor
A little late, but WORTH THE WAIT!
I ordered a runner for my kitchen. It took a while for it to ship so I contacted the company. They responded almost immediately and updated the shipping information and it shipped shortly after. The customer service was actually great.And, I LOVE the rug!!
The rug arrived much more quickly than…
The rug arrived much more quickly than I expected and it was love at first sight! My living room was blue, light blue, grey blue, and dark blue. Seriously. It's also very small as is my entire 1908 home.
As soon as I saw this rug only l online, I knew it was perfect, especially as I could choose the size best for the room. The previous rug was shades of blue and larger which, in retrospect, added to the closed-in feeling of the room. And now I have color! It's exactly as shown online. I've added pillows that match 2 of the rug colors. I honestly could not be more pleased.
I bought a beautiful round rug that…
I bought a beautiful round rug that compliments my room. It’s soft cozy and well made. This company has been great to work with!
Great customer service and styling
Great customer service and styling. My rug was shown as delivered, but I never received it. The customer support staff agreed to resend it to me, with no charge. Hard to find a company today that has this level of customer service. Highly recommend.
I love my new rugs
Took longer than expected to receive my order but I do love my new rugs.
Great service, nice product
I appreciate the customer service I received. The rug did not match as well as I hoped, but it is a nice product.
I’m really happy with this rug
I’m really happy with this rug. The jungle animal design is adorable and looks even better in person. The green tones are soft and beautiful, and it adds a lot of character to the room without being too bold. It feels nice underfoot, and the washable feature is a huge plus, especially for a busy home. Great quality and very practical.
Great experience shopping
Great experience shopping. 1 2 3 order was place. Shipped quickly. I love the rug 8 x 10 colors are perfect and it is so soft. Absolutely love it.
I had purchased two Christmas rugs
I had purchased two Christmas rugs, and pleased with the quality and feel. Ordered a summer rug and it was not the same. Very plastic and unappealing look and feel. After several emails was offered a solution I found acceptable.
Customer service is exceptional
I ordered the beautiful rug with all the insects on it for my baby room. It got lost in shipping, unfortunately but I’m here to talk about the customer service I received. I reached out to their Company right away and let them know that the status of my package said delivered, but it never arrived. They were very prompt with their reply and offered to help immediately. They gave me a few things to do, including waiting and to reach back out after sometime had gone by if I hadn’t received it. After reaching back out to them because my rug never arrived, they were so kind and professional, then offered to make it right. After confirming my shipping address, they are going to send me another rug and I am so grateful. I will be ordering more rugs in the future with the confidence that Lahome decor will make sure my order is received, and I am happy.
Puuuurfect
I discovered Lahome via Pinterest. Based on what seems to be a thoughtful and affordable option, I immediately placed an order. Communication was clear and kind and delivery swift. I was surprised it arrived folded vs rolled, but took little time to flatten. The quality is actually better than I expected based on the price and experience w textiles. The rug looks puuuurfect. Thank you!
The rug I ordered was beautiful
The rug I ordered was beautiful; however, I had a loveseat that clashed with one of the colors in the rug. Customer service was expeditious in responding to my inquiry with options. The expense and hassle of me returning the rug was offset by Lahome offering a partial refund and for me to keep the rug. I am happy with my experience.
Customer service is good
Didn’t like the rug I ordered. They contacted me and are giving me a refund so I’m happy with their customer service.

Reply from Lahomedecor
Waiting for my replacement as you read…
Waiting for my replacement as you read this. Unfortunately we believe it got stolen off our porch and customer service has been amazing at helping us get a new one!
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