Lainly™ Reviews 

I finally received my product after 4 weeks. My only concern is that it came from China when it was supposedly made in the US. Changed my review from 1 to a 4 because I actually got my package.

Ordered 4 cross and crown necklaces. I wore 1 for less than a week and it’s tarnished ! Now I don’t want to give these as gifts since they are such bad quality! So much for the tarnish free Guarantee!!! But of course they don’t offer refunds so they get to keep your money after you discover that they lie ! SCAMMERS !

They are scammers, please avoid. NEver got my items and they never respond to emails! I found another jewlery brand that sells the same jewelry and had a better experience with them.

I ordered when it was buy one get 3 free. I’m very disappointed with what I received.
. I found the exact same necklace on Temu for $7. They definitely are not real silver or gold. They are tacky.

I ordered 8 necklaces with the Cross and crown because I really believed that they were Sterling Silver with 14k plated but all of my pieces are stamped S Steel meaning Stainless Steel which is not the same as Sterling Silver. These were Christmas Gifts

Stainless steel is not sterling silver!!! These necklaces are suppose to be sterling silver but they are stainless steel….a big thumbs down.

Update 1/5/2026 - I contacted Lainly in regards to my necklaces and they told me:
“After reviewing your order with our team, we can confirm that the items shipped are correct and match the specifications of your purchase.”

I beg to differ…

The necklaces have a little tag on them and the tags say “SSTEEL” not “925”, “.925”, or “Sterling” which would indicate that the necklaces were sterling silver.

Overall what I bought is very pretty. I got the cross and crown buy one get 2 free. I was promised it would arrive well before Christmas. It’s the 29th and I just received them. My sisters live 6 hours from me so I’ll have to mail them rather than give them when I visited for Christmas.

Came very late. Was told there are NO returns. But would give a 20% discount. Don't order from this company!!

This company is a scam, they lead you to believe it’s manufactured by a small family business. It’s from China…. I ordered one for a Christmas gift and never received it…. Beware of this company!!

Very bad customer service, and deceptive advertising 🙄

Warning ⚠️ They neglect to tell you anywhere on their website they are in China. It took over two weeks for these to arrive. I wanted them for a dinner party I had for my mom’s 78th bday and I was going to give them to her close friends. The necklaces just now arrived. I won’t even open it because they say if you open it, NO REFUND. Guess what else? All three necklaces came in this tiny white bubble package smaller than my hand…so no gift boxes were in there. I’d have been embarrassed to give these as gifts with any boxes. So right now after I do a request to return, they’re playing games with me and asking, “May I so kindly ask why you want to return? I told you in the multiple prior emails why! Be transparent because I’d never have ordered if I knew this company was in Asia. Stop giving customers a hard time with refunds. I’ll update this after I am refunded. I better get every cent back.

Items arrived in 2 weeks. I think the cross with crown are beautiful, they shine and look very nice. Good value as well.

This company is a scam. The company claims to be a Christian company based in the US. It is not. It is a scam and they will set up recurring payments without your knowledge.

Ordered prior to Thanksgiving for a mid month birthday. Say shipping is time for a 3 - 12 days. Never arrives from CHINA. Company makes you think you’re buying from the US. The tracking you receive with your order never updates or says expected delivery date that comes and goes.
Customer service emails are “canned” with no real information just an empty apology. If you comment anything negative on the FB posts they remove them so it looks like only satisfied customers. DO NOT BUY!!!

Well, I received my order promptly but when I saw the product, all three of them together aren’t worth $40 the chains already look like they’re tarnishing and I haven’t even opened them up. I’m sending my back hopefully I’m gonna get my money back but I sent an email two days ago and still haven’t received any information.

I order in Nov buy 1 cross and crown and get 2 free do u know if my order has been shipped i want it as a Xmas gift

I bought the cross and crown necklace.
The crown isn’t free moving like the ad suggests and it doesn’t come in the cute little hat box. Instead they come in cellophane packets.
The company always answered my emails to be fair but it still took almost two months to receive my order,

this company is a SCAM. it is also listed under Wifirocket,llc and they set you up with an account and charge you reoccurring every month. You will never see your order. They are thief's. Cancel you order credit cards, etc....

I ordered from this company and never got my order. Never got a response from customer service. I eventually found the necklace elsewhere

i ordered a necklace for my gf some weeks ago and never received any info. no tracking or confirmation number. emailed several times and no response. i went ahead and ordered from another company