I don't understand all the negativity towards this website, it is exactly the same as most other websites. People who are complaining are either degen addicts or just talking bs. The only thing t... See more
Company replied
Lala.bet
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See what reviewers are saying
For the moment I'm coming with just a review and I'm gonna keep updating my opinion I just made two withdrawals yesterday and I'm waiting for the payout and then I'm gonna play if I see it's legit ! U... See more
Company replied
Lala.bet Great casino has some super fun promotions to try out , after my first deposit and some play time i was sure to play this casino it has some really fair gaming some you can trust. Really re... See more
Company replied
Scammer , very bad roulette ,internet is disconnect and had 600 euro on the account . All are steald i com back to game i found 0 . Dont trust them . When i went to vip manager said that i had bet all... See more
Company details
Written by the company
Lala.bet Casino is an online casino that offers a wide selection of games and bonuses for new and regular players. The platform is spectacularly designed and has a straightforward interface that makes it easy to access information and navigate the site. The casino is operated by Casbit Group N.V. and was founded in 2023, offering hundreds of games for a highly entertaining gaming experience. Players can choose from various banking options, including Visa, MasterCard, Maestro, Visa Electron, e-wallets, and cryptocurrency, making deposits and withdrawals easy. Lala.bet casino features over 4,000 games from leading software providers such as Play'n GO, Yggdrasil, NetEnt, Elk Studios, Quickspin, Evolution Gaming, and Pragmatic Play, ensuring a high-quality gaming experience. The casino offers slots, card games, table games, and live dealer games. Slots fans can choose from classic, video, branded, and progressive jackpot games, special features, and bonus games. Table games include roulette, blackjack, baccarat, and poker, with different variations and betting limits, and live dealer games are also available. Lala.bet casino provides an exciting and diverse gaming experience, responsive support, and endless growth opportunities - more games, tournaments, and attractive offers. This is what makes it suitable for players from all over the world.
Contact info
Curaçao
- support@lala.bet
- lala.bet
You should know
Richard is cool
Richard is cool, but sometimes its impossible to win
October 29, 2024
Unprompted review
Reply from Lala.bet
Dear Matas Deltuva,
Thank you for sharing your thoughts with us! We’re glad to hear that you’ve had a positive experience with Richard — he’ll be delighted to know his assistance has made an impression.
As for the ups and downs of gaming, we understand the occasional frustration. Luck can sometimes seem elusive, and we know how challenging it feels when the wins don’t come as often as one would hope. Rest assured, our games are designed to provide fair play and excitement, and every outcome is completely random.
If there’s ever anything specific you’d like assistance with or have questions about, our team, along with Richard, is here to help make each session as enjoyable as possible.
Thank you once again for your feedback!
Warm regards,
LalaBet Casino Team
If I could give 0 stars I would have
If I could give 0 stars, I would have given it. Agreed with lala.bet on a refund and settlement 3 months ago. Now they act dead en ignore all e-mails. They refuse to pay and keep responding with the excuses that their payment partner got some issues. As we all now is a big lie. They seem to have all the time to respond on the reviews, but once you contact them via e-mail, they will either ignore you or respond with some nonsence about all the issues they have. To summarize Lala.bet is a big scam. And everyone who signed an agreement can throw all his hope out of the windows. No way they are intending to pay. All we can due is sue them for fraude. The more the merrier. I lost all my patient with these criminals. @lala.bet don't bother coming with a nonsence response on this review. The one and only way you could help me is by refunding the agreed amount. I won't believe any excuse or lie you come with anymore so don't even try.
October 26, 2024
Unprompted review
Reply from Lala.bet
Dear Rach mander,
Thank you for your feedback, and we genuinely appreciate you bringing your concerns to our attention. We deeply regret the frustration and inconvenience this situation has caused you, especially regarding the delay in processing your refund.
Currently, we are facing some unexpected delays with our payment processing partners, which has impacted the timeline for refunds. While we are actively working with them to expedite the resolution, we understand that waiting for your funds can be incredibly disheartening. Please know that we are dedicated to resolving these issues as quickly as possible and are committed to keeping you informed every step of the way.
We understand your disappointment and assure you that your concerns are being taken seriously. As we navigate through these challenges, we want to ensure that you receive the support you deserve. We will provide updates on the status of your refund and notify you as soon as it has been processed.
Thank you for your understanding and patience.
Warm regards,
LalaBet Casino Team
Waiting for the withdrawal
For the moment I'm coming with just a review and I'm gonna keep updating my opinion I just made two withdrawals yesterday and I'm waiting for the payout and then I'm gonna play if I see it's legit ! Update I received my withdrawals the second day thank you for the seriousness. Now I wrote for everybody. It's a legit casino with real payout
October 20, 2024
Unprompted review
Reply from Lala.bet
Dear DogeDash Boy,
Thank you for sharing such a positive update with us! We’re delighted to hear that your withdrawals were processed smoothly and reached you without delay. Our team is fully committed to maintaining efficient, reliable service, so it’s fantastic to know we met your expectations.
It’s also wonderful to see your enthusiasm for a genuine gaming experience, and we're grateful for your trust. Should you have any questions or need assistance as you continue playing, please don't hesitate to reach out. We're happy to help!
Wishing you the best of luck in your future games and thank you for recommending us.
Warm regards,
LalaBet Casino Team
Reply from Lala.bet
Dear Walid,
Thank you so much for taking the time to share your experience with us! We’re absolutely delighted to hear that you received fast help from Tony. Our team is dedicated to providing prompt and effective support, and it’s wonderful to know that Tony was able to meet your needs swiftly.
We’re also thrilled that you find our site to be great! We strive to create an enjoyable and seamless experience for all our players, and your positive feedback reaffirms our commitment to excellence.
Once again, thank you for your kind words. We look forward to serving you again soon!
Warm regards,
LalaBet Casino Team
The withdrawal take very long more than…
The withdrawal take very long more than 4 days some case , I withdraw an amount it shows 20 euro or more less on the app by withdrawal files , I honestly think this app is a froud , I don’t recommend using 😣🤬
October 2, 2024
Unprompted review
Reply from Lala.bet
Dear paulo Torres,
Thank you for sharing your experience with us. We understand your frustration with the withdrawal process, and we sincerely apologize for any inconvenience you’ve faced. We always aim to process withdrawals as quickly as possible, but certain transactions may take a bit longer due to standard procedures.
Regarding the 20-euro deduction, this is a processing fee, as outlined in our terms and conditions, which you agreed to upon registration. This fee covers the administrative costs associated with handling withdrawals, and we strive to make this clear to our players in advance.
For any further concerns about withdrawals or delays, our support team is always here to help. Please don't hesitate to reach out to us via live chat or email for immediate assistance.
Thank you for your understanding, and we hope to address your concerns to provide you with a smoother experience moving forward.
Warm regards,
LalaBet Casino Team
Very nice support
Very nice support. Great site. Always a chance for a big win. Special thanks to emma. She done a great job ❤️
September 28, 2024
Unprompted review
Reply from Lala.bet
Dear Marcus P,
Thank you so much for your wonderful feedback! We are thrilled to hear that you had a positive experience with our support team and that our site has been enjoyable for you. It’s fantastic to know that you feel there are great opportunities for big wins!
We’re especially delighted to hear your shout-out to Emma. She truly embodies the spirit of excellent customer service, and your appreciation will mean a lot to her.
Your support is invaluable to us, and we’re here to ensure that every visit to our casino is as rewarding as possible.
Wishing you many more exciting moments ahead!
Warm regards,
LalaBet Casino Team
I like this casino very fast and…
I like this casino very fast and service is good special thx to Emma
September 28, 2024
Unprompted review
Reply from Lala.bet
Dear Consumer,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you enjoy your experience at our casino and that our service, especially from Emma, has met your expectations.
We always strive to provide our players with quick and reliable service, and it's rewarding to know that our efforts are appreciated.
Wishing you the best of luck in your future gaming adventures!
Warm regards,
LalaBet Casino Team
Reply from Lala.bet
Dear Ramonw,
We’re absolutely thrilled to hear about your experience with Jenna! It’s always wonderful to know that our team members are making a difference. Jenna embodies the spirit of our commitment to customer care, and we couldn’t be happier that she was there for you.
Your feedback not only motivates us to keep delivering exceptional service but also reminds us of the personal connections we strive to build with each player. We’re happy to help you every step of the way!
Thank you for being part of our casino!
Warm regards,
LalaBet Casino Team
Perfect service👌
September 20, 2024
Unprompted review
Reply from Lala.bet
Dear Jimmy Holthaus,
Thank you so much for your kind words!
We’re thrilled to hear that you had a perfect experience with our service. Your satisfaction is our top priority, and it’s incredibly rewarding to know we met your expectations.
Our team works hard to create a welcoming and enjoyable environment, and your positive feedback truly motivates us to continue delivering exceptional service. We can’t wait to welcome you back for your next visit!
Your support means the world to us!
Warm regards,
LalaBet Casino Team
Reply from Lala.bet
Dear D Kraaijenhof,
Thank you so much for your kind words!
We’re absolutely thrilled to hear that you had such a positive experience with us. Providing top-tier service is something we strive for every day, and knowing that we hit the mark for you is incredibly rewarding.
Your feedback fuels our passion to continue delivering the best possible gaming experience for our players. Should you ever need anything, don’t hesitate to reach out—we’re always here to assist you.
Wishing you continued fun and excitement at our casino!
Warm regards,
LalaBet Casino Team
Criminals
I have been waiting 5 months now for my payment of €6.652,50. ALL EMAILS HAVE BEEN IGNORED FOR 5 MONTHS AS WELL.
Regular players receive their money so there are no problems with the payment processor. Casbit-group N.V has stopped already and they have a new company is Costa Rica.
CRIMINALS!!!!
September 16, 2024
Unprompted review
Reply from Lala.bet
Dear Luc,
We’re genuinely sorry to hear about your frustration and would like to clear up any misunderstandings regarding your payment. We can assure you that we have no intention of ignoring your emails; in fact, we haven’t been receiving any correspondence from you over the past months. Please ensure that you’re sending them to the correct support address, as we take customer inquiries very seriously.
Regarding your payment, we apologize for the significant delay. The issue is with our payment processing partners, who are currently experiencing technical delays. While this is beyond our direct control, we are in constant communication with them to speed things up as much as possible.
We understand how upsetting this situation must be, and we’re truly sorry for the inconvenience it has caused. Rest assured that we are committed to resolving this and will keep you updated on the status of your refund as soon as we have new information.
Warm regards,
LalaBet Casino Team
Lalabet is the beste game to play…
Lalabet is the beste game to play online casino, really good game!
Emma is the best operator
September 14, 2024
Unprompted review
Reply from Lala.bet
Dear Pim Oude elferink,
Thank you for taking the time to share your thoughts! We're thrilled to hear that you’re enjoying the game—it's fantastic to know that it’s a standout for you in the world of online casinos.
We’re also delighted to hear your praise for Emma. She’s indeed a remarkable asset to our team, and we’re glad her efforts have made a positive impression on your experience.
If you have any more feedback or need assistance, feel free to reach out. Wishing you lots of luck and fun on your next gaming adventure!
Warm regards,
LalaBet Casino Team
The support team is very professional
The support team is very professional, and the withdrawals are always quick and reliable.
July 18, 2024
Unprompted review
Reply from Lala.bet
Dear Keeley,
Thank you so much for your fantastic feedback! We’re absolutely delighted to hear that you’ve found our support team to be very professional and that our withdrawal process has been both quick and reliable.
It’s incredibly rewarding for us to know that our team’s dedication and efficiency are making a positive difference in your experience. We strive to ensure that every aspect of our service meets the highest standards, and your kind words reaffirm that we’re on the right track.
Your satisfaction is our top priority, and we’re here to assist you with anything you need.
Thank you once again for your support and for taking the time to share your positive experience. We look forward to continuing to provide you with excellent service and ensuring that your time with us remains enjoyable and seamless.
Warm regards,
LalaBet Casino Team
Quick and Efficient Service
Payouts are always processed in less than 24 hours. Very happy with the service.
June 26, 2024
Unprompted review
Reply from Lala.bet
Dear Tyson,
Thank you for your wonderful feedback! We’re thrilled to hear that you’re consistently pleased with the speed and efficiency of our payout process. Ensuring that withdrawals are handled promptly and effectively is a core part of our service, and it’s fantastic to know that we’re achieving that for you.
Your satisfaction with our quick service is greatly appreciated and motivates us to continue delivering top-notch support. If there’s anything more we can do to make your experience even better, please don’t hesitate to reach out. We’re here to ensure your time with us is always enjoyable and hassle-free.
Thanks once again for your kind words!
Warm regards,
LalaBet Casino Team
Cool casino
Cool casino! I’ve been winning small amounts here and there, but hey, a win’s a win! 😂 The interface is easy to navigate, and the games load quickly. Plus, they offer a bunch of different payment options, which is convenient
July 6, 2024
Unprompted review
Reply from Lala.bet
Dear Vicki,
Thanks for your upbeat review!
We’re thrilled to hear that you’re enjoying your time with us and celebrating those wins, big or small—every win counts, right? It’s great to know that you find our interface user-friendly and that the games are loading smoothly for you.
We’re also pleased that our range of payment options has made things more convenient for you. We strive to provide a seamless and enjoyable experience, so your feedback is very much appreciated.
Here’s to more wins and continued fun at our casino!
Warm regards,
LalaBet Casino Team
Nice website
September 12, 2024
Unprompted review
Reply from Lala.bet
Dear Sebastiaan Witvoet,
Thank you for taking the time to share your feedback!
We’re glad to hear that you’re enjoying our website. We’ve put a lot of effort into creating a user-friendly and engaging platform, so it’s great to know that it’s meeting your expectations.
If you have any suggestions or specific features you’d like to see, we’re always open to hearing from our players. Your insights help us continue to improve and provide the best possible experience.
Thanks again for your kind words, and happy gaming!
Warm regards,
LalaBet Casino Team
previous contact
Following our previous contact, I would like to inform you that I will pursue the case regarding my complaint again together with my lawyer and take further legal action. I will keep all parties and the KSA informed of developments. I am determined to take this matter to court, even if it involves more costs than I will recover. I have tried repeatedly to reach a resolution, but receive the same standard message each time. I am determined to defend my rights and will take all necessary steps to achieve this.
September 4, 2024
Unprompted review
Reply from Lala.bet
Dear Mo,
Thank you for your review and for your continued patience as we address your concerns.
We want to assure you that we have thoroughly reviewed your request and can confirm that it is currently being processed. Given the current workload on our legal department, we anticipate that the processing time for your case will be approximately 3-4 weeks.
We understand that waiting can be frustrating, especially when dealing with such important matters. Please be assured that we are doing everything within our power to expedite this process and resolve your issue as quickly as possible. Our team is committed to ensuring that your case is handled with the utmost care and urgency.
We appreciate your determination to seek resolution and understand your decision. Our goal is to address your concerns and return your funds as soon as we are able. If you have any additional questions or need further updates on your case, please do not hesitate to contact us directly.
Thank you once again for your patience and understanding. We are working diligently to resolve this matter and will keep you informed of any progress.
Warm regards,
LalaBet Casino Team
Signed settlement agreement not met!
Signed a settlement agreement with this operator. Stated they will pay out the settlement within 20 working days.
Those days has passed. still not received my funds. seems like a scam and customerservice is not responding anymore!
=================
Here another reaction after Lalabet responded:
There are many people that experience this with settlement agreements most of them after 4 months still not processed.
See all reviews here on trustpilot.
Besides there is no license since the 18th of August anymore. I sincerely doubt I will even retrieve my funds. To me it’s nothing more than a scam. The reaction from lalabet is a standardized one used a lot when you see other reviews.
————- UPDATE 24th September ——
Despite below stated clear lie about a technical issue and problem with a “high volume” still the settlement agreement is not met. Clearly a scam on huge scale. I have informed every authority and at this point even FBI is involved.
September 3, 2024
Unprompted review
Reply from Lala.bet
Dear meneerPep,
Thank you for taking the time to leave us a review!
We sincerely apologize for the delay in processing your settlement payment.
The delay you’re experiencing is due to an unusually high volume of cases currently being managed by our legal department. This has unfortunately extended the processing time beyond what we initially anticipated. We understand how frustrating this must be and are truly sorry for any inconvenience caused.
To get detailed information about the status of your request and to address any specific concerns you might have, please contact us directly via email. Our team is ready to provide you with the necessary updates and support to resolve this issue as swiftly as possible.
We appreciate your patience and understanding as we work through this situation.
Warm regards,
LalaBet Casino Team
Live support Jason
Well, the live support is really helpful!
Jason was helping me out and he makes my day better!
September 3, 2024
Unprompted review
Reply from Lala.bet
Dear Rowanna Evers,
Thank you so much for your kind words! We’re thrilled to hear that Jason made such a positive impact on your experience with our live support.
Jason is indeed a valued member of our team, and it’s wonderful to know that his assistance brightened your day. We’ll make sure he hears about your appreciation—he will be delighted!
Thanks again for taking the time to share your thoughts.
Warm regards,
LalaBet Casino Team
Reply from Lala.bet
Dear Quinten Haselkamp,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with Jenna. It's always fantastic to know that our team members are making a meaningful impact and contributing to your enjoyment with us.
Jenna will be pleased to know that her efforts have not gone unnoticed. We strive to provide excellent service and support, and it’s heartening to see that her dedication has made a difference in your experience.
If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to ensure you have the best possible experience and look forward to continuing to serve you.
Warm regards,
LalaBet Casino Team
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