LDS Drainage Services Reviews 

265
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Such excellent service from this company, Leo went over and above what could be expected to resolve the problem we had … and it wasn’t an easy job. We are very grateful and wouldn’t hesitate to recomm... See more

Rated 5 out of 5 stars

We chose LDS as they are highly recommended on TrustPilot and they certainly live up to their 5 star reviews ! Leo was very professional and experienced.He identified the problem quickly and then ret... See more

Company replied

Rated 5 out of 5 stars

Can’t give a higher rating otherwise we would. Came out on a Friday evening to a blocked soil pipe - thoroughly assessed, found and dealt with the problem. Worked non stop and left the place cleaned u... See more

Company replied

Rated 5 out of 5 stars

Excellent, prompt service from Leo of LDS, who conducted a drain survey. The experience was so positive that my son used LDS who provided a detailed report. Thank you Leo. I wouldn’t hesitate to reco... See more

Company details

  1. Drainage Service

Written by the company

LDS Drainage Services. Professionals in unblocking, diagnosing, repairing and installing all drainage systems. Due to our success in Preston and high demand outside of our local area, we have expanded and now have experienced crews in four areas across Lancashire. We still however offer a family run service with massively competitive pricing and unbeatable professionalism which has quickly led us to be one of the UKs top rated drainage companies. Drain Unblocking Drain Surveys Drain Inspections Drain Repairs Drain Installs Drain Patch Lining


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5.0

Excellent

TrustScore 5 out of 5

265 reviews

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5.0

All reviews

(265)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A fantastic company

What a fantastic company. Our kitchen sink blocked, causing major disruption. We called, out of hours, and spoke to Leo, who came to our rescue within the hour.
Leo was very pleasant and exceptionally knowledgeable! He sorted our problem out and also fixed our hot water tap. We recommend this company and would definitely use them again.

July 3, 2023
Unprompted review
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Rated 5 out of 5 stars

Outstanding service

Following some torrential downpours over the weekend we discovered we had a drainage problem and contacted Leo after reading his excellent reviews. He arrived within an hour but was unable to locate the blockage in the surface water drain and returned 2 days later with additional specialist equipment. The blockage was located 20 metres from the house and thankfully Leo was able to resolve the issue.
His approach to the job, his professionalism and his ability to resolve the problem was nothing short of outstanding. We would not hesitate to recommend him to anybody.
Ken and Anne

June 28, 2023
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Rated 5 out of 5 stars

Had issue with a drain on driveway that…

Had issue with a drain on driveway that was flooding up to air bricks on house, called drain doctor at first who check main drains and no issues and told us that the drain with issue was a soak away and advised not to jet, costing us £360.
Had LDS come out and diagnosed with camera not soakaway and blocked by hedge roots, cleared away and good to go for £98 ! Top bloke and great service.

June 25, 2023
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Reply from LDS Drainage Services

Thank you for leaving us a review 🙏 and glad we got it sorted properly for you 👍

Rated 5 out of 5 stars

We relied upon an emergency plumber…

We relied upon an emergency plumber from ERG and they were pathetic. I rang at 6pm on a Friday night and Leon couldn’t have been more helpful and reassuring.

June 23, 2023
Unprompted review
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Rated 5 out of 5 stars

Unbeatable - highly recommended on all levels.

Fantastic service, 100% ethical, really genuine guy wantd to help people and goes more than the extra mile for people, he did the best job possible for a very low price and even did more than he was paid for too. He could not have done more to help me and a fast response too.
I phoned this amazing guy in a real emergency and he went out of his way to help me, he was courteous, respectful, took a real pride in his work, solved the problem and the equipment he came with is amazing too. He even fitted my drain unblocking attachment onto my power washer, I could not work out how to do it. I could not have asked for more, he was so kind, so professional. Sent me electronic receipts too.
This guy surpasses all other companies in his field and I have called out most of the ones locally over the past 16 year, but I have not had service this good from the others.
I can recommend this amazing guy very highly, he is worth more than a zillions stars, never mind just 5!
You won't get a better service anywhere or a better price either.
Thank you so much I am so impressed and happy with your work and your amazing help and respect too.
Kaz

June 22, 2023
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Thank you for taking the time to leave such a fantastic review 🙏

Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect. Came after working hours and saved us thousands in water damages.

June 20, 2023
Unprompted review
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Rated 5 out of 5 stars

A safe, reliable and knowledgable pair of hands

Having had issues with our drains over the course of this last 24 hours, I did the usual google trawl and came across LDS who seemed like a really great company so decided to give them a call. They did not disappoint! Leo picked up straight away and from the off I felt like I was in a safe pair of hands. He arrived within the hour as promised and was able to quickly clear the blockage before getting to work with a CCTV camera to identify, what has rather unfortunately for us, turned out to be a subsidence issue with our property and resulting dislodged drains. Leo promptly sent me a drain report within a matter of hours and I now have something I can take to my insurer to get the ball rolling with remedial work. Having used other drainage companies in the past, both local and some of the big established names, the experience with LDS was a definite cut above the rest. Great communication, very knowledgeable and I felt like Leo cared about the issue. Great company, great bloke – I’d implore everyone to use LDS!

June 20, 2023
Unprompted review
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Reply from LDS Drainage Services

Thank you nick for taking the time to leave us such a great review.

It's is hugely appreciated and I personally want wish you the best of luck going forward. 👍

Rated 5 out of 5 stars

Great service

Great service, came out within an hour. No call out fee.
Very pleased with the work and a great price.

June 18, 2023
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Rated 5 out of 5 stars

We had an emergency on a Sunday…

We had an emergency on a Sunday morning, I rang LDS and Leo answered the phone , I was so relieved he said I’ll be there within the hour which he was. He was very professional and friendly, after clearing the blockage, he explained what the problem was, he contacted United Utility’s on my behalf assuring me from now on it would be there responsibility, thankyou Leo for a fantastic job at a very reasonable price definitely a 5star service

June 18, 2023
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Rated 5 out of 5 stars

Great prompt service dealt with the…

Great prompt service dealt with the urgency with proffessional and friendly manner. Will continue to work with them going forward and would not have any concerns in recommending them to others.

June 18, 2023
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Rated 5 out of 5 stars

Sunday Evening Emergency

Arrived within the hour on a Sunday evening which was most appreciated as my property was becoming swamped with filthy sludge and water following flash flooding.

So helpful in providing advice and took the time to explain things. Professional, polite, customer centric and extremely knowledgeable. He was thorough, highly experienced and put jargon into easily understandable language.

Excellent service an outstanding company. Without hesitation I would highly recommend. Thank you for a great service.

June 18, 2023
Unprompted review
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Reply from LDS Drainage Services

Thank you for taking the time to leave us this fantastic review. Hugely appreciated. 🙏

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Rated 5 out of 5 stars

Highly Recommended

Very quick service, professional and friendly. Highly recommended, will definitely use again.

June 14, 2023
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Reply from LDS Drainage Services

Thank you for your review 👍

Rated 5 out of 5 stars

Reliable guy and great service

Really reliable, kept us up to date with visit time and solved the problem same day at a very reasonable price. Will definitely call if we need again.
Thank you ⭐️⭐️⭐️⭐️⭐️

June 9, 2023
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Reply from LDS Drainage Services

Thank you for your review 👍

Rated 5 out of 5 stars

Great service and advice

Great service and advice from Leo. Here within 30 minutes and explained what was causing the issue. Very polite and friendly service. Thanks

June 13, 2023
Unprompted review
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Reply from LDS Drainage Services

Thank you so much for your review

Rated 5 out of 5 stars

A very professional company.

I can't compliment this company and particularly Leo enough. From first phone call to home visit within the hour. The problem was quickly identified and then thorough and professional work done to solve the problem followed by carefull testing to make sure all was well. I am a very satisfied customer and would have no hesitation in recommending to anyone

June 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Quick, reliable & knowledgable

Very polite over the phone, came round within the hour and had my issue resolved within an hour, all on a Sunday! Would definitely recommend.

June 10, 2023
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Rated 5 out of 5 stars

Professional and friendly service…

Professional and friendly service throughout, from taking the initial call through to job completion. Explained all costs over the phone and in my case was available immediately to sort out my problem. Would highly recommend this service. Thanks Leo!

June 8, 2023
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Reply from LDS Drainage Services

Thank you so much for your review 👍

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