Galaxy Electrical Services Ltd Reviews 

145
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Having moved into a new house and needing to instal electricity for the car urgently Samar was excellent. We are now using him to rewire the house. He is very polite, arrives when promised, reliable... See more

Rated 5 out of 5 stars

Let down by British Gas under our, so called, insurance policy. Yesterday was promised response this morning only to be told today that they could not fulfil despite numerous messages saying engineers... See more

Rated 5 out of 5 stars

Samar responded really quickly to my sos call. We were without electrics, which meant no heating, lighting or wifi. He did such a thorough search of the property before managing to isolate the prob... See more

Rated 5 out of 5 stars

I was referred by friend about “Galaxy Electrical Services ltd” , I had some electrical certification check work in my flat plus few fixing like exhauster fan and Kitchen hob issues. I contacted Sama... See more

Company details

  1. Electrical Engineer

Written by the company

Galaxy Electrical Services Ltd are electrical contractor providing domestic and commercial electrical services across Surrey, Hampshire, Berkshire, and South East London. ✔ Electrical installations ✔ Repairs and fault finding ✔ Testing and maintenance ✔ 24-hour emergency electrician service Fast, reliable, and fully qualified electricians you can trust.


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4.9

Excellent

TrustScore 5 out of 5

145 reviews

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4.9

All reviews

(145)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Problem with a tripping breaker

Initially had a problem with a tripping breaker so called Galaxy and they were able to respond very quickly. Emgineer was very pleasant and did a great job of checking our system. System found to be OK but as the wiring was very old and the eight breakers were covered by 1 RCD it was felt safer to renew the electrical panel with RCDs per circuit. This would mean that, if the breaker still failed, it wouldn't take out all the electrics only those items on the effected circuit. So, we agreed the work to be done and a date and the engineer left.
In the time before the installation I discovered a small water leak under the toilet floor. I took the flooring up and found a live cable with a connection box attached lying in a puddle of water and this was what was causing all the electrical faults in our system. The water was from a hot water pipe that leaked more when the water was used and so sprayed water near to the cable, when not being used the water flow was a lot less and the socket had time to dry out and the fault would go!! The pipe was repaired and when the Galaxy engineer came the electrical system was updated and the live cable made safe.
The engineer was very easy to get on with, explained what he was doing, conducted a thorough safety check and took me through the system. I was very impressed with his quality of work and pleasant nature and would highly recommend him to others.

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Rang up samar to explain our problem and he was out to us in about 10 minutes! Very helpful and polite and sorted out the problem very quickly. Would highly recommend

March 4, 2022
Unprompted review
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Rated 5 out of 5 stars

Finding a good electrician

Having moved into a new house and needing to instal electricity for the car urgently Samar was excellent. We are now using him to rewire the house. He is very polite, arrives when promised, reliable, has tidy work, and very clear about costs so there are no surprises. Would highly recommend him and indeed have already done so.

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

No hot water

I found out I had no hot water on Sunday afternoon.Samar came out promptly and sorted out the problem. I have to be careful about Covid. Samar kindly wore a mask and put on shoe covers. He was polite at all times.I highly recommend Samar.
Geraldine from Woking

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

Oven Disaster Super Fix

Sunday afternoon.. cooking a roast dinner. Halfway through cooking the oven packs up..
Called Samar that evening and he was over the next morning to have a look, then out again in the afternoon to fix the part he got.
Speedy and efficient service. Highly recommended.

February 28, 2022
Unprompted review
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Rated 4 out of 5 stars

Had outdoor lighting installation…

Had outdoor lighting installation completed and electric bathroom light cabinet, of which were completed with the agreed timeline. Samar came around and quoted up for the work, polite and courteous and offers advice based on what I was looking for.

Both pieces of work completed to a high standard. I shared some feedback about the bathroom cabinet not being level enough for my liking, however Samar quickly resolved the issue with no problem at all and made it perfectly level.

Really happy to recommend this service.

February 11, 2022
Unprompted review
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Rated 5 out of 5 stars

Finally someone who we can trust!

I called Samar to book and EICR certificate. He came 2 days after my call, as planned, on time and with a big, friendly smile. He carried out the work in a very professional manner and, most importantly, very honestly. We were very impressed by his service and we would 100% recommend him to anyone. His work was fair and we appreciated the fact that he has been honest and clear from the very beginning. Definitely highly recommended and we will call him again if we need an electrician.

February 3, 2022
Unprompted review
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