Landview Surveyors Reviews 

785
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for being professional, prompt, and exceptionally helpful throughout the entire home survey process. Consumers consistently note that assessments are delivered very quickly, and they find the documentation to be extremely detailed, clear, and easy to understand. Some people also felt that the personalized follow-up phone calls provided incredible value by thoroughly answering questions and clarifying complex survey findings. Reviewers frequently mention that the responsive office team communicates clearly, manages expectations well, and keeps them fully informed at every single step. Many buyers state they would gladly use these reliable services again and recommend them to others.

What people talk about most

Service

Reviewers mention positive feedback about the service, highlighting professional, thorough, and efficient... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting professional, helpful, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being highly... See more

User experience

Consumers find user experience to be very satisfying, noting that the entire process is smooth, quick, and... See more

Response time

People report high satisfaction with response time and communication, praising the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After checking out few surveyors, Landview was the cheapest and best choice with good reviews. I had a survey done within 24 hours of making a booking with Michelle. Graham was appointed to do the lev... See more

Rated 5 out of 5 stars

We opted for a level 2 homebuyer survey with Landview and would 100% recommend. This was our first time moving so wasn’t sure what to expect with regards to having a survey. The lady on the phone was... See more

Rated 5 out of 5 stars

Great service and communication from the start! Michelle was our initial point of contact who provided us with initial information and got our surveyor booked in. She was helpful and lovely. Gareth co... See more

Rated 5 out of 5 stars

Having read previous reviews on trust pilot about this company can honestly say it was easy to book and navigate Landview surveyors. Kept fully up to date from start to finish, ease of report understa... See more


Company details

  1. Real Estate Surveyor
  2. Chartered Surveyor
  3. Surveyor

Written by the company

Landview surveyors was created to be by your side on your home buying journey and to remove some of the stresses of moving. We are a RICS regulated company with National coverage, but local surveyors. All of our surveyors are solely employed by Landview Surveyors and share the company's values in providing quality customer service and thorough reports. We aim to be the stand-out provider for residential surveying in the country reflecting quality, customer service and value-for-money . Whether you’re purchasing a conversion apartment or town house within a busy town centre or a rural detached dwelling, Landview Surveyors are on your side.


Contact info

4.9

Excellent

TrustScore 5 out of 5

785 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(785)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

Well, I used this company because of the great reviews it has on Trustpilot, and they weren’t wrong. A very thorough survey which the surveyor was happy to talk through with us at great length. Moreover, at no extra charge he returned to the property a week later when the loft ladder had been repaired so he could survey the roof as well. Recommended.

June 12, 2025
Unprompted review
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Rated 5 out of 5 stars

A very good experience using Landview…

A very good experience using Landview Surveyors, good communication when setting up the appointment, they turned up on time, the survey itself was easy to read and understand.
After we contacted the surveyor and he went through the whole report with us, helping us to clarify certain points and get a full understanding of any issues, we would highly recommend.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Don't be misguided by the low quote for…

Don't be misguided by the low quote for a survey, Rachel went above and beyond to get me the earliest date l needed, was very patient with my many questions, always answered the phone promptly, the turnaround was so quick, very professional, l would highly recommend this company as they do what they say and more. One extremely satisfied customer!

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Very very impressed!

Very very impressed! Survey was cheap but very detailed! Other companies asked us over 600£ for a Lv2 survey and with Landview we only paid 419£. We got the report back very quickly and like i said, very detailed. So far the least stressful part of our journey 😅 thanks landwiew, would definitely recommend in the future!

May 29, 2025
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Rated 3 out of 5 stars

Communication improvement

I normally don’t leave reviews, but I’m writing this at the request of the Landview email for feedback. Unfortunately, my overall experience was disappointing.

While I understand that no service is perfect, the lack of communication fell significantly short of what I expected.

My main concern was the poor communication throughout the process. I myself had to follow up on the day of the survey to confirm whether it had taken place. I did receive the report within the agreed two-week period, which was appreciated. However, since receiving the report, it's now been over two weeks and I have had no follow-up—neither a call nor an email—to walk me through the findings. As a first-time buyer, this was especially concerning, since I was relying on that 30-minute review (as outlined in the contract) to help me understand the issues mentioned.

I hope this feedback is taken in the spirit intended—constructively. There is potential here, but some fundamental areas, particularly communication and customer engagement, need serious improvement to meet even the basic expectations of clients.

May 4, 2025
Unprompted review
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Reply from Landview Surveyors

Hi Dhaya,

Thank you for your review and sorry to hear you feel this way however, I can see there has been communication from our side throughout the process.

Having looked through our records we can see there was continuous communication with you from 25/04/2025 when you first requested to proceed. On this day we had 4 emails with yourself updating on terms, payment, arranging access and finally to confirm your inspection was booked for 09/05/2025.

On the inspection date we emailed you at 2:47pm to confirm our surveyor had successfully inspected the property and your report was due for delivery on 20/05/2025.

The surveyor completed his report ahead of schedule, and this was emailed to you on 16/05/2025. On this communication we stated:

"Once you have been able to read our report, please contact the team on 02089450607 to ask us any questions about our findings. We will be more than happy to discuss our report with you."

We received no communication from you post delivery of the report. As you mention, we offer all clients a phone call with their surveyor and it is now clear you do in fact wish to discuss the findings. The office will email you today to arrange this call.

Rated 5 out of 5 stars

Thorough and well priced…

An incredibly thorough and well priced survey which was clear to read and sent through in a timely manner following the visit. Would highly recommend.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Clear communication, great price and a very in depth, detailed report complete with photos and an easy to understand traffic light system.

May 13, 2025
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Rated 5 out of 5 stars

Timely report

Every thing went smoothly, I was advised of timings for when the survey would be booked and a date to expect the report, which was dead on time. The report was clear to understand. I would recommend Landview Surveyors to any friends who are planning to move.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

5* Exceptional Service from Start to Finish!

I had an outstanding experience thanks to the professionalism, dedication, and efficiency of Karla (admin assistant) and Ashok (surveyor). From the moment I first made contact, Karla was incredibly organised, friendly, and always on hand to answer any questions I had. She made the entire administrative side of the process smooth and stress-free – a real credit to the team!

Ashok was equally impressive – thorough, knowledgeable, and clearly an expert in his field. His survey was detailed and delivered promptly, with clear explanations and actionable insights that gave me complete peace of mind during what could have been a very stressful part of the home-buying journey.

Both Karla and Ashok went above and beyond to provide a level of service that is becoming increasingly rare. I would highly recommend them to anyone looking for a reliable, efficient, and genuinely caring team.

I will most definitely be using them again and recommending them to friends and family. Thanks again for such a seamless and reassuring experience – 5 stars well deserved!

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Level 3 Survey saved Us

Absolutely blown away by the service we received from Landview Surveyors. As someone in the process of buying a property, I wasn’t expecting to get such a detailed and comprehensive report (Level 3 Building survey) – but they really went above and beyond. The surveyor didn’t just send over a generic document; the level of detail was amazing, covering every nook and cranny of the property, with clear explanations, photos, and even recommendations for future maintenance. The biggest blessing was to find defects concealed within the property which has not been paid attention to by the current owners. This amassed to a large sum of potential works needed to be done to live comfortably and safely.

What really stood out to me was how cost-effective their service was compared to other quotes we got. You’d expect to pay a premium for this kind of quality and professionalism, but their pricing was incredibly fair, especially considering the depth of the report.

The surveyor was also great at breaking things down – took the time to talk me through everything, answered all my questions patiently, and made sure I actually understood the implications of what was in the report.

If you’re buying a property and want real peace of mind, I can’t recommend them highly enough. Professional, detailed, and great value. If i could give more Stars I would and will only be using this company for future properties / investments regardless.

May 6, 2025
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Rated 5 out of 5 stars

After searching House Surveyors around…

After searching House Surveyors around Liverpool, Landview Surveyors came up and were reasonable priced, i look at the reviews and what service i received they didn't disappoint.
I got the quotation i got that day, they contacted the estate agent straight away and it was booked in.
A few days after the Surveyor i received a 40 Page detailed in-depth report.
I could see from the report detail that nothing was over looked.
I would certainly recommend them

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

5* for Landview Surveyors!!

Landview Surveyors were extremely helpful and professional throughout. I initially received a quote of £750 for a level 2 homebuyers survey through my mortgage advisor and their team. I searched online through a comparison site and Landview Surveyors were the most competitively priced (£400) and had great reviews. I gave them a call as I’m a clueless first time buyer - Rachel was very helpful and reiterated exactly what I could expect from them. She gave me a proposed date that the survey could be carried out (within 2-3 weeks). I paid online, my estate agent was contacted and dates were penned in! Laila carried out our survey; she emailed once completed and advised the report would be available a week later or so. The report was very detailed and I was extremely impressed. I contacted Laila after to query a few bits on the report and her responses were prompt and informative.

I can’t recommend them enough, they have surveyors all over the UK so don’t be put of there HQ location being in London! 5* experience!

April 29, 2025
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Rated 5 out of 5 stars

I requested a few quotes for a survey…

I requested a few quotes for a survey from and online moving house search portal. Landview were the cheapest, but I was dubious. However I got a call from James who walked me through the process and sent me a sample report. The report is very thorough, and they were prompt in providing it. Very good service and good value for money.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend this company

Would recommend this company
Karla in the office was very helpful and professional replied to my messages very quickly.
Christine the surveyor produced a very in depth survey. There were a few things I needed explaining . She explained and answered my questions .
Thank you for a great service

April 26, 2025
Unprompted review

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