La Parfumerie USA Reviews 191

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as unique and long-lasting. Many people highlight the outstanding delivery service, noting fast shipping, secure packaging, and timely arrivals. The staff also receives frequent commendations for being knowledgeable, friendly, and providing excellent customer service, making the overall experience a delight for consumers. However, some customers were dissatisfied with issues related to product integrity upon arrival, such as leaking or broken items, and a few questioned the authenticity of products due to the company not being on authorized retailer lists. There were also occasional mentions of poor communication or perceived rudeness from staff when attempting to resolve these issues.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the wide selection of unique and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the ultra-fast... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being incredibly... See more

Service

People report positive experiences with service, highlighting excellent customer service, knowledgeable... See more

Quality

Consumers find quality to be positive, with many praising the Grade A quality of products and the lasting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bois Imperial is absolutely a gorgeous unique perfume! I’m totally in love! Just a small spray and it lasts all day! So many compliments! Kudos to their sustainable packaging! Truly a masterpiece... See more

Rated 5 out of 5 stars

Hello I am founder of Fafabiotic and have a birthday program for my customer, the purchase from your store was to celebrate my first ever customer who joined me via social media! She loved the produ... See more

Rated 5 out of 5 stars

Every visit and purchase with La Parfumerie is a delight. This time I wasn’t able to make the trunk show and they handpicked a wonderful fragrance for me/my mom. I’ve been a customer long enough that... See more

Rated 5 out of 5 stars

This place is a GEM!! I randomly came across La Parfumerie a few years ago while trying to source some high end fragrances. I’ve always been skeptical about authenticity when buying fragrances from an... See more


Company details

  1. #9 of 54 best companies in Perfume Store

Written by the company

La Parfumerie USA is a fragrance boutique offering high-end perfume from Europe in the heart of Raleigh, NC. Our carefully curated selection of niche perfumes will satisfy the most demanding customer. We ship to the entire USA


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

191 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Service & Ownership

Great Service & Ownership.

Had a slight shipping issue that the owner was super empathetic towards and went above and beyond to make right. I will be shopping here again for sure!

August 29, 2025
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Rated 5 out of 5 stars

Good online experience

My perfume shipped quickly, was well packaged and they included a couple of free samples which was appreciated… Great experience

September 5, 2025
Rated 5 out of 5 stars

Shipping was really quick

Shipping was really quick! A representative even texted me to ensure my shipping address was correct. Great customer service! I will be a returning customer.

August 19, 2025
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Rated 5 out of 5 stars

Thank You La Parfumerie USA!!!

Imagine my Joy when I was able to find a place here in America that sells the amazing line of Essential Parfumes! Am so happy to have found this place! Also a shout out to Vika for her personal attention to my order...she went above & beyond & I thank you so much for your commitment to your customersI

June 27, 2025
Rated 5 out of 5 stars

Excellent customer service

This is my second or third purchase, and I've noticed that the speed of delivery of your products reflects your focus on meeting your customers' needs—an excellent point that makes you a distinguished business, thanks!

July 5, 2025
Rated 5 out of 5 stars

Hello I am founder of Fafabiotic and…

Hello I am founder of Fafabiotic and have a birthday program for my customer, the purchase from your store was to celebrate my first ever customer who joined me via social media! She loved the product and shared the story on social media! Your team were so nice to get connected with me and made this whole experience really special!
Will come back to you more for sure! and if your customers ever looking for locally (Cary, NC) made bacterial based skincare, feel free to send them to my website, search for fafabiotic.

July 1, 2025
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Rated 5 out of 5 stars

Every visit and purchase with La…

Every visit and purchase with La Parfumerie is a delight. This time I wasn’t able to make the trunk show and they handpicked a wonderful fragrance for me/my mom. I’ve been a customer long enough that they know exactly what I would and wouldn’t like and my last several purchases were blind buys that I absolutely love.

June 28, 2025
Rated 5 out of 5 stars

Impeccable store

Impeccable store. They allow you to test out a variety of incredible fragrances. I purchased Bois Imperial from Essential Parfums, which is also refillable. I am very pleased with the scent and performance in NC heat. Will do business again with La Parfumerie USA!

June 25, 2025
Rated 5 out of 5 stars

Very happy customer!

Excellent customer service! They took very good care of all aspects of the purchase transaction. I couldn't be more pleased! I would highly recommend this wonderful company for anyone to do business with. Great experience.

May 31, 2025
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