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La Parfumerie USA Reviews 191

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TrustScore 4.5 out of 5

4.7

Perfume Store
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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as unique and long-lasting. Many people highlight the outstanding delivery service, noting fast shipping, secure packaging, and timely arrivals. The staff also receives frequent commendations for being knowledgeable, friendly, and providing excellent customer service, making the overall experience a delight for consumers. However, some customers were dissatisfied with issues related to product integrity upon arrival, such as leaking or broken items, and a few questioned the authenticity of products due to the company not being on authorized retailer lists. There were also occasional mentions of poor communication or perceived rudeness from staff when attempting to resolve these issues.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the wide selection of unique and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the ultra-fast... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being incredibly... See more

Service

People report positive experiences with service, highlighting excellent customer service, knowledgeable... See more

Quality

Consumers find quality to be positive, with many praising the Grade A quality of products and the lasting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bois Imperial is absolutely a gorgeous unique perfume! I’m totally in love! Just a small spray and it lasts all day! So many compliments! Kudos to their sustainable packaging! Truly a masterpiece... See more

Rated 5 out of 5 stars

Hello I am founder of Fafabiotic and have a birthday program for my customer, the purchase from your store was to celebrate my first ever customer who joined me via social media! She loved the produ... See more

Rated 5 out of 5 stars

Every visit and purchase with La Parfumerie is a delight. This time I wasn’t able to make the trunk show and they handpicked a wonderful fragrance for me/my mom. I’ve been a customer long enough that... See more

Rated 5 out of 5 stars

This place is a GEM!! I randomly came across La Parfumerie a few years ago while trying to source some high end fragrances. I’ve always been skeptical about authenticity when buying fragrances from an... See more

Company details

  1. #9 of 54 best companies in Perfume Store

Written by the company

La Parfumerie USA is a fragrance boutique offering high-end perfume from Europe in the heart of Raleigh, NC. Our carefully curated selection of niche perfumes will satisfy the most demanding customer. We ship to the entire USA

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

191 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Phenomenal Team of Fragrance Experts

Customer service here is phenomenal; the team is HIGHLY knowledgeable in regards to fragrances. If you are looking for a unique signature scent they can walk you thru the process of finding a fragrance (or fragrances) you love.

April 4, 2025
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Rated 5 out of 5 stars

Great Customer Service

Liz (Employee) was extremely helpful throughout my purchase process. She is knowledgeable on fragrances and gives great feedback and recommendations on scents.

February 15, 2025
Rated 5 out of 5 stars

Great Service

Easy online ordering. Fast delivery. Love the opportunity to purchase samples which offer sufficient amounts to try numerous times before buying full size. What a privilege to have a shop of this quality in NC. Thank you, Vika.

January 30, 2025
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