Product selection is solid, prices are very competitive. I really like that taxes are paid upfront. Order preparation can feel slower than average (around a week in my case, but my order might have... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Took a little extra time because I asked for the inspection and extra package care and it was absolutely worth it. The big box crossed the world unharmed and the figured made it flawlessly. Support... See more
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Bought a figure from Lapin Noir for the first time, and I was extremely pleasantly surprised. There were some mistakes when I made the purchase on the site (got charged tax when it wasn't due)... See more
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Lapin always delivers quality kuji’s/figures. The figures are always highly detailed and well packaged. They arrive super quick and I’ve found that they do everything in their power to make the egregi... See more
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Company details
Written by the company
LapinNoir.JP is an online store that sells anime figures and goods loved by customers worldwide. Their collection includes popular characters and series such as Attack on Titan, Naruto, and One Piece. They offer high-quality products at competitive prices sourced from trusted suppliers and manufacturers, ensuring authenticity and quality. LapinNoir.JP caters to both seasoned collectors and those starting to explore the world of anime. They provide excellent customer service and fast shipping to customers worldwide, ensuring a seamless shopping experience. Shop now at LapinNoir.JP and discover the world of anime like never before! Certified as a partner shop of My Figure Collection in August 2023. (MFC PARTNER SHOP)
Contact info
4.9
Excellent
374 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Highly Recommended
This was my first time ordering from LapinNoir and it was a fantastic experience. Fast shipping, well packaged items, and great prices.
November 28, 2024
Reply from LapinNoir.JP
Thank you so much for your wonderful review and for choosing LapinNoir.JP for your first order! We're delighted to hear that you had such a positive experience with us. Fast shipping, secure packaging, and competitive pricing are all things we strive to deliver, so it’s incredibly rewarding to know we met your expectations. We truly appreciate your recommendation and hope to have the pleasure of serving you again in the future. Should you have any questions or need assistance, please don’t hesitate to reach out.
Warm regards,
Tomo
LapinNoir.JPsupport team
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Great online shop for anime figures
Lapinoir is an online shop for anime figures I come back to regularly, due to the rarity of some of Their items and the authenticity of their products. I have found so many great figures other more popular anime online sellers don't even have!
I am from Australia and the fact that the item comes so quickly and safely is always a plus!
Huge fan of Lapinoir and will purchase again soon :) Thankyou!
November 27, 2024
Reply from LapinNoir.JP
Thank you so much for your wonderful review and for being a loyal customer! We’re happy to hear that you’ve found rare figures at our store—your satisfaction means the world to us. It’s always our goal to offer unique items that may be hard to find elsewhere, and we’re so happy to be your go-to shop for anime figures. We’re also glad to hear that shipping to Australia has been quick and smooth for you. We’ll continue to ensure your orders arrive safely and promptly every time!
We can’t wait to have you back at our store and look forward to helping you find more amazing figures for your collection. If there’s ever anything specific you’re looking for, please don’t hesitate to let us know!
Thank you so much again, and happy collecting!!
Easy to order
Easy to order, fast shipping, good packaging.
Never had a problem with any of my orders.
November 25, 2024
Reply from LapinNoir.JP
Thank you so much for your kind review! We’re delighted to hear that you found the ordering process easy and appreciated our fast shipping and secure packaging. Your continued trust and satisfaction mean the world to us, and we’ll keep striving to provide the best service possible.
This shop is my go to!
This shop is my go to for any and all preorders of figures I'm looking for! If the figure is on the site, I'm 100% getting it here. The prices for shipping are great as well as for the figures themselves. Shipping is always super fast, sometimes even before expected release, and packaging is always stellar. A figure I ordered ended up sitting in the rain for about 4 hours today, and it was still perfect and preserved because they pack so well! 10/10 I absolutely recommend this site for your figure purchases <3
December 4, 2024
Reply from LapinNoir.JP
Thank you so much for such an incredible review!! It truly means the world to us to be your go-to shop for figures. We’re so glad to hear that our prices, fast shipping, and careful packaging have met your expectations—and even protected your figure from the rain!! Your trust and support inspire us to keep delivering the best possible service. Thank you for recommending us so highly, and we can't wait to help you with your next preorder!!
Reply from LapinNoir.JP
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you were satisfied with our quick service and the condition of your order. It’s always our goal to provide the best experience for our customers. We look forward to do business you again!!
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Would recommend !
First time using them was nervous. Packaged was ordered on Nov. 26 and was shipped within the same day. Item arrived on Nov. 29! Was very easy and convenient ! Would recommend and shop again
November 27, 2024
Reply from LapinNoir.JP
Thank you so much for your wonderful review and recommendation! We completely understand the nerves of trying a shop for the first time, and we’re so glad we could exceed your expectations. It’s great to hear the shipping was quick and the process was convenient for you. We truly appreciate your support and look forward to serving you again in the future!!
Will buy from again!
Made my first ever order with them this week, they had created a shipping label within the same hour I placed the order and it was shipped the same day too. (The item was in stock in this case) Took only three days to arrive and it was packed well! I'm honestly blown away by the speed and service so I'm definitely ordering again next time
December 2, 2024
Unprompted review
Reply from LapinNoir.JP
Thank you very much for purchasing from our store. We are honored that you are satisfied with our service. We usually ship within 1-5 business days after your order is placed. We are so glad your package was lucky enough to be shipped the same day!! (Our store ships from multiple warehouses.) We will continue to strive to provide better service in the future. Thank you so much again!!
So happy with purchase! Would recommend!
Fantastic company! I was questionable at first but my order arrived very quickly and it was exactly what I paid for. I look forward to buying from them again!
November 22, 2024
Unprompted review
Reply from LapinNoir.JP
Thank you so much for your kind words and high rating review! We’re delighted to hear that you were happy with your purchase and that everything met your expectations. Your trust means the world to us, and we’re so glad we could provide a smooth and reliable experience for you.
Thank you so much again!!
Exceptional Service and Fast Shipping
I am extremely happy with the professionalism of LapinNoir.JP staff. The store shipped my order on the very first business day after purchase, and it arrived in just over a week, which is impressively fast considering the distance it had to travel! The package was securely wrapped in bubble wrap, with an additional layer of cellophane and protected by air packets to ensure its safety. The store even included a cute postcard featuring the store's mascot.
LapinNoir.JP offers a wide selection of figurines, including some rare collectibles. I definitely plan to buy more figurines of my favorite characters from them in the future!
October 28, 2024
Reply from LapinNoir.JP
Thank you for your purchase and taking the time to leave us this wonderful review!! All of us at LapinNoir.JP are very happy to hear that you were satisfied with our service and that your shopping experience at LapinNoir.JP was an enjoyable one. Thank you for your compliments regarding our fast shipping and careful packaging. We will continue to put our heart and soul into the delivery of your precious figurines. We are also happy to hear that you enjoyed the postcard.
We at “Lapin Noir JP” will continue to strive to provide you with rare and collectible items that will please you. We look forward to your next purchase. Thank you so much!!
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Reply from LapinNoir.JP
Thank you for purchasing from our store!! We are very relieved that it has reached you safely.
10/10 PLUS ULTRA!
Fantastic service as always with this company.
They are my number one go to for My Hero Academia products, as I’m a big fan and here in the UK it’s virtually impossible to acquire some of the figures that are released in Japan.
Lapin Noir JP have always been great with communication of my orders through their Instagram page and even when I’ve asked questions in relation to them getting figures in - they’ve always gave me a swift response.
Thank you again to everyone at Lapin Noir JP!
November 1, 2024
Reply from LapinNoir.JP
Dear Darren Guise
Always, thank you very much for purchasing from our store!! We are very happy to hear that you are satisfied with our “My Hero Academia” products and our store's service. We will continue to strive to provide products that will please our customers.
We are also relieved to hear that you are satisfied with our quick response on Instagram. We will do our best to meet your expectations, no matter how trivial the question may seem, so please feel free to let us know if you have any further questions.
We look forward to your next visit to our website!!
Thank you so much!!
Excellent experience
Shipping was really fast. My package arrived in 4 days which is impressive. I'm also very happy with the care taken in packing since we had rain. The package was dry as a bone. The figurines are gorgeous. Very good price! Will continue shopping on Lapin Noir!
October 31, 2024
Reply from LapinNoir.JP
Thank you very much for purchasing from our store. We are very happy to hear that you like our service regarding the packaging and the price. We carefully pack each item with layers of cushioning material to protect it from shocks and rain during transportation. We are very relieved that it arrived to you safely. We look forward to doing business with you again.
High Quality Service
LapinNoir shipped my order out quickly and it arrived in two days. The figures were well-packaged and intact. Unfortunately, one of them was a different version of the character than I ordered. The friendly and helpful support staff gave the mistaken figure to me with the complements of LapinNoir then immediately shipped out the correct one. It arrived in three days. Anyone can make a mistake. It’s how a company addresses it that sets them apart. I am very impressed and pleased with the fine service of LapinNoir.
October 30, 2024
Reply from LapinNoir.JP
Thank you very much for visiting our store every time. We are very sorry for any inconvenience caused by our mistake. We will work to improve our operations to prevent this from happening in the future. We are very relieved that you liked our store's services overall. Please stay tuned for new and improved services and updates in the future.
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Amazing
Packages arrived early and none of the boxes were damaged. The figures were exactly as shown. The boxes were wrapped in bubble wrap and very well protected. I refunded one item before it shipped and they refunded it with no problems. I will definitely buy from them again ( ≧∀≦)ノ
November 3, 2024
Unprompted review
Reply from LapinNoir.JP
Thank you very much for purchasing from our store. We are very happy that you like our service. Please stay tuned for more updates to our store in the future. We promise to make the site more useful and enjoyable. THANK YOU SO MUCH!!
Very Satisfied, Highly Recommended!
I had not heard of this site before, but they had a couple figures I had some trouble finding available elsewhere, so I gave them a try. The items were shipped and arrived on time, and they were really well packaged! I couldn't be happier with my experience!
October 1, 2024
Reply from LapinNoir.JP
Thank you very much for purchasing from our store. We are very happy that you like our service. Our store carries many rare figures. It will be updated from time to time, so please check our store in the future!!
Site Navigation is Simple
Ordering the figure on your website was easy to navigate through.
July 29, 2024
Reply from LapinNoir.JP
Thank you very much for purchasing from our store. We are very happy that you find our store easy to use. Please stay tuned as we continue to update our site to make it even more convenient and easy to use.
Good packaging, prices, and delivery speed
The order shipped within 5 days of me ordering it and arrived at my country in 2 days which is extremely fast given that I live in Europe.
The prices are extremely low in comparison to other stores, though the shipping is expensive for me. The packaging came completely intact and was really solid, very well packaged with intact boxes.
Will definitely use LapinNoir again!!
October 7, 2024
Reply from LapinNoir.JP
Thank you very much for purchasing from our store. We are very relieved that it reached you safely. We are planning to negotiate with shipping companies to save shipping costs from Japan to Europe. We are planning numerous updates in the future, so please stay tuned!!
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Reply from LapinNoir.JP
Thank you very much for purchasing from our store. We are honored that you are satisfied with our store's services. We look forward to doing business with you again. Thank you so much!!
Fantastic seller! highly recommend!!
This was my first experience with LapinNoir.JP and I can say with certainty that it won't be my last!! Lightning fast delivery to Australia and the figurines I purchased arrived in mint condition, were exactly as described, and packaged really well with lots of bubble wrap! THANKS SO MUCH!!
September 19, 2024
Unprompted review
Reply from LapinNoir.JP
Thank you very much for purchasing from our store. We are honored that you are satisfied with our store's services. And we were very relieved to hear that the goods had arrived safely. We will continue to do our best to provide even better service. THANK YOU SO MUCH!!
Reply from LapinNoir.JP
Thank you very much for purchasing from our store. We were very relieved to hear that the items arrived safely at your address. We will continue to do our best to provide even better service in the future.
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