Colissimo - La Poste is always my preferred choice because, in my experience, they are very efficient and reliable. Parcels arrive on time and it is very easy to ‘suivi votre coli’. I am always kept i... See more
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I ordered shoes from Birkenstock and unfortunately this terrible company did the delivery. Twice they said they tried to deliver but I wasn't home. That's a total lie because I was literally sitting n... See more
They tell lies! According to Colissimo the could not access my driveway - what rubbish. La Poste delivered 2 parcels only an hour before they attempted delivery! Access to our property could not be ea... See more
I live in Paris suburbs. Colissimo has been a reliable and trustworthy source for delivery. On time, professional delivery people, polite. I was prompted in advance as to a need to change date of deli... See more
Company details
Written by the company
Colissimo est l'expert de la livraison de colis aux particuliers en France et à l'international. Chaque jour, nous accompagnons des millions de clients grâce à des solutions de livraison fiables, innovantes et adaptées à tous les modes de vie. Notre ambition est de rendre la livraison toujours plus simple et pratique. Grâce à nos services digitaux, à nos outils de suivi en temps réel et à nos nombreuses options de réception, chacun peut gérer sa livraison en toute autonomie selon ses préférences : à domicile, en boîte aux lettres lorsque cela est possible, chez un commerçant partenaire, dans un locker ou en bureau de poste. Nous innovons en permanence pour offrir des solutions toujours plus rapides, flexibles et transparentes, afin de simplifier l'expérience de nos clients à chaque étape de leur livraison. Acteur majeur de la livraison de colis en France, Colissimo s'engage également en faveur d'une logistique plus responsable afin de proposer une expérience de livraison toujours plus fluide, pratique et durable.
Contact info
France
- laposte.fr/colissimo
3.5
Average
54K reviews
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Satisfied,approachable
Satisfied,approachable, I just wait a bit and the guy working approach me immediately when I show the QR code and voila! he gave me my package in less than 5mins I get my parcel.
June 11, 2025
Unprompted review
If you order from France Insist on Happy Post and not this careless company!!
I ordered from France and the person sent the item and the address was all correct however some where between here and there the address was missing my name and house number so it was returned at a cost of £35-£38 for the postage. The company are too large to argue with and this is the 2nd time its happened. Please contact me Colissimo and I will give you the pictures!! However I suppose you do not care.... If you are buying from France use HAPPY POST as they are so much better than this careless company!!!
June 5, 2025
Unprompted review
This is the worst delivery company I…
This is the worst delivery company I have had the misfortune to deal with. On many occasions they do not try and delivery and then just send a notification that the package needs collecting. Saturday delivery seems to be part of the problem!
May 26, 2025
Unprompted review
Service top
April 30, 2025
Unprompted review
Terrible service
Terrible service, they sent 2 of my 4 packages yo wrong side of Spain. I can’t explain them this because thay do not have support who speak English. La poste does have, but Colissimo no. I tried to email them several times, no answer either. What a third world company, I am very disappointed.
April 21, 2025
Unprompted review
Cheerful post lady
lovely, cheerful post lady Michella, always gives us time to get to the door and greets you with a smile.
April 8, 2025
Unprompted review
Very disappointing experience with Colissimo
My package was sent more than a month ago, but I still haven’t received it. The tracking information is stuck and shows no progress. The customer service is downright terrible—extremely difficult to reach and absolutely unhelpful when you finally manage to get through. This level of service is unacceptable, and I strongly advise against using Colissimo.
April 4, 2025
Unprompted review
The worst service ever…
The service is the worst I have ever received in my life.
After three months of not receiving my package, I still haven't gotten it.
They no longer respond to me.
They keep telling me I have to wait.
It seems like only people without cognitive abilities work there.
November 30, 2024
Unprompted review
My experience was pretry good.
March 15, 2025
Unprompted review
satisfaction client maximale
La Poste a su se moderniser et rendre un service orienté "satisfaction client maximale", une belle réussite nationale et internationale.
March 11, 2025
Unprompted review
Slightly later than expected but that…
Slightly later than expected but that is down to the supplier, not the delivery agent. Overall, colissimo are very good.
February 22, 2025
Unprompted review
Bon effort du facteur!
February 18, 2025
Unprompted review
Never had an issue if you find a good…
Never had an issue if you find a good relai point. In Paris, it's the perfect option.
February 11, 2025
Unprompted review
Good service
I have never had problems with Colissimo, neither in sending or receiving packages. Sometimes my local post office does not work as expected. But Colissimo deliveries typically go perfectly well.
Unfortunately, the service is not used across the whole EU. Which makes you have to deal with UPS forgetting to give you a QR code for their locker and not having any normal means to contact them etc.
February 8, 2025
Unprompted review
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