LaserCube Reviews 351

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company, often describing the product as amazing and a masterpiece of ingenuity. Customers are highly satisfied with the quality of the product, noting its efficiency, compactness, and powerful capabilities. Many appreciate the excellent hardware, software, and support, finding the device easy to set up and run, even for beginners. The purchasing process and communication are frequently highlighted as amazing, with quick responses and expectations being over-delivered. However, some customers also noted that the user experience was not always satisfactory, particularly for beginners, due to fast-paced tutorials and a lack of intuitive design for casual home use. A few other people also felt that the product was noisy, the activation process messy, and the visual effects, such as the equalizer, were not as impressive as expected.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing their love for the Lasercube's... See more

Quality

People report positive experiences with quality, with many describing the laser as incredible, amazing, and a... See more

User experience

Customers consistently note positive experiences with user experience, praising the easy setup and powerful... See more

Service

Customers had positive experiences with service, highlighting great support and communication. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Laser Cube is an amazing Light with Endless Capabilities. If Only they could include some sort of Instruction Manual or Online Course on how to Operate this Awesome peace of Equipment. It would... See more

Company replied

Rated 4 out of 5 stars

I'm still learning. What i didn't like was the the custom fee, I didn't expect it. Never mind. I am still figure out why sometime it doesn't connect to the mobile phone and why the feature on the... See more

Rated 4 out of 5 stars

The website navigation for checkout wasn't great. and you forgot the nanofogger with the initial shipment. But that's all inconsequential compared to the awesomeness of the laser cube. I am g0nn... See more

Rated 5 out of 5 stars

The Leser Cube 7.5 W ultra is indeed a masterpiece of ingenuity. It’s basically a laser light show in a box you can take anywhere. Highly recommend, but definitely not the sort of thing you would buy... See more


Company details

  1. Stage Lighting Equipment Supplier
  2. Laser Equipment Supplier

Written by the company

LaserCube is an all-in-one laser display system that fits inside a 1.7 kg, 10cm cube. The 3-hour battery makes it perfect for both house parties and the outdoors. It’s super easy to connect and just works!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic!

Fast shipping. Amazing support. Amazing LaserCube!
I think it says it all!

March 15, 2023
Unprompted review
LaserCube logo

Reply from LaserCube

Thanks Jannis! We are looking forward to seeing you and the LaserCube in action!

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Rated 5 out of 5 stars

We are going where no laser has been before...

These lasers helped me out like anything else. I work in video mapping and I am doing laser mapping now. All my clients are calling for the laser work I am doing especially with Mad Mapper. But being able to go to a venue and hang the laser and let it run for two + hours on batteries... is amazing! We are literally going where no laser has been before. This company is great, their service is pristine. Customer service is the best.

March 4, 2023
Unprompted review
LaserCube logo

Reply from LaserCube

Hi Reinaldo! Thanks for your honest opinion! We are very happy that you admire one of the most important feature of the LaserCube (the battery). We can't wait to see the places where you took your equipment!

Rated 5 out of 5 stars

Happy customer with LaserCube 2.5w pro for over a year

I bought a LaserCube 2.5w pro a little over a year ago and have been thoroughly impressed with both the device and the support I have received. The firmware is powerful and well-polished enough to learn how to create complex shows very quickly out of the box, despite being a beginner. It's got enough capability built in to keep advancing my own skills with the art form as I have become more experienced as well. Support is very responsive and can answer even my most technical questions about the nitty gritty of the firmware, the hardware, and the underlying systems tying them together.

March 5, 2022
Unprompted review
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Reply from LaserCube

David! We are super proud to have customers like you, that are constantly developing their skills and trying to reach above and beyond of own possibilities! We are even happier to know that LaserCube is an important part of that journey! Can't wait to see your creations!

Rated 5 out of 5 stars

Everything was great

Everything was great. The shopping experience, the support team was there for each and every one of my question and the response time was quick. The product is amazing, deffinately worth it.

Ps : I have the ultra 7.5w

March 3, 2023
Unprompted review
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Reply from LaserCube

Danko, we are very pleased you're satisfied with the purchase and the whole experience with us! Wish you best, your support team.

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Rated 5 out of 5 stars

This device is absolutely fantastic

This device is absolutely fantastic, easy to set up and has endless amazing effects on the App. The build quality is top notch, and represents excellent value for money. Thoroughly recommended !

February 23, 2023
LaserCube logo

Reply from LaserCube

Dear Angus, thank you very much for your detailed feedback and recommendation! Wish you all the best and a lot of fun with the LaserCube!

Rated 5 out of 5 stars

Very impressed

I have a Laser Cube 1W and am so impressed that I am now buying the 2.5W version.

The features, ease of use, versatility are really amazing.

Customer service on WhatsApp is also really quick and informative.

I would highly recommend the Laser Cube

February 8, 2023
Unprompted review
LaserCube logo

Reply from LaserCube

Ian, thank you for being such a loyal customer! We are happy to work with people like you! Hope to seeing you coming back again for more! 😁

Rated 5 out of 5 stars

Laser is great

Laser is great. Most important thing Plug and Play. You Can easily load your own graphic which is not so easy on other lasers. It has ton of features that I will definitely try.

January 18, 2023
LaserCube logo

Reply from LaserCube

Thanks for your review, Sebastian! Have a lot of fun with the LaserCube and don't hesitate to contact us if any help is needed!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, no issues with customs! Thank you!

January 16, 2023
LaserCube logo

Reply from LaserCube

It's our pleasure! Thanks for your feedback!

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Rated 2 out of 5 stars

Great product but terrible shipping…

Great product but terrible shipping details and tracking information; no tracking numbers, no emails, no updates, no clear receipts, no easy way to contact anyone etc. This was a worry considering the overall cost of the device.

December 29, 2022
LaserCube logo

Reply from LaserCube

Hi Gareth, Thank you for pointing us such important details. After your email about missing tracking informations we started investigation and figured out that one of our automation systems (responsible for tracking and all updates) failed. Thanks to you we could Fixed it asap. Thank you for your forbearance, we hope you’ll have a lot of fun with LaserCube.

Rated 4 out of 5 stars

Cool laser - but no eu store!

It should be stated on a web store that local tax will apply on bought items.
It is not so cheap anymore if you take that in consideration. I am missing an eu store!

Otherwise it is a very cool laser with great and easy software. Lenses are also good.

December 9, 2022
Rated 5 out of 5 stars

The Future is here ! Ultra

What a fantastic Piece of KIt. Love my Laser Cubes, at the cutting edge of Laser Portability & Projection shows.
Very good customer service, always reply in quick time.

December 1, 2022
LaserCube logo

Reply from LaserCube

Hi DJ Gedi! Thank you for your review, honest words and support! We are doing our best to provide cutting edge products and the best services. Hope you’ll have a lot of fun with your LaserCubes!

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Rated 5 out of 5 stars

CUSTOMER SERVICE IS THE BEST💯

The laser cube is my best gadget so far it's is unreal what you are able to achieve with it and well worth the money im def gonna buy the pro one next and as for the support on WhatsApp it's been brilliant 11/10 always happy to help me with any problems good communication and fast Response thanks kind Regards Mr Gardner

December 16, 2022
Unprompted review
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Reply from LaserCube

Hello! Thank you for your review! We are very glad that we can read comments like that! Especially if our whole team is doing best we can to provide the best hardware, software and support services. Have fun and take care! Wish you best.

Rated 5 out of 5 stars

Amazing Laser!!

laser seen by a friend and ordered right away. it's amazing what it can do despite its small size.
the customer service is really very helpful, especially via whatsapp!
highly recommended!!

December 3, 2022
Unprompted review
LaserCube logo

Reply from LaserCube

Hello Francesco! Thank you for this review! We hope you’ll be satisfied with the product as much as you’re satisfied with our support services! 😊

Rated 5 out of 5 stars

2x 2W + 1x 7.5W setup

I've got the 2x USB lasercube 2W and recently added 7.5W to my setup, and wow, this thing is a serious upgrade, the size of the projection, and the speed is amazing, much improved compared to the "small" ones. 10/10 5 stars, highly recommended

December 9, 2022
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Reply from LaserCube

Thank you for your feedback, Dexter! Hope you’ll have a lot of fun and good experience with your all cubes!

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Rated 5 out of 5 stars

Prompt communication and dispatch

Prompt communication and dispatch.
Goods as described. Brilliant laser quality and power.
Highly recommended this store.
Happy customer.

November 3, 2022
LaserCube logo

Reply from LaserCube

Thank you very much for the feedback! Have a lot of fun with your LaserCube!

Rated 3 out of 5 stars

Delivery problem

I received the product quickly but the contents were damaged. I think we should pay more attention to packaging.

November 16, 2022
LaserCube logo

Reply from LaserCube

Hello,
We are sorry to hear that your order arrived in a bad condition. We wanted to let you know, that we are doing best to keep the product delivered safe and in mint condition, but sometime our shipments are revised by customs agents and unfortunately, it can look bad afterwards. Please contact us at support@laseros.com and we will replace you all broken parts. We want to keep you happy.

Rated 5 out of 5 stars

I was skeptical at first

I was skeptical at first, but the lasercube is simply brilliant. I am very satisfied and the service and direct contact via WhatsApp was very friendly and helpful. Clear purchase recommendation.

November 27, 2022
LaserCube logo

Reply from LaserCube

Hello Eyk! We are very happy that you joined the group of satisfied users (and convinced!). Our team is always doing our best to provide best and the quickest solutions, so don't hesitate to contact us whenever help is needed! :)

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