LaserVision Reviews 

638
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the medical staff and expert surgeons for their exceptional professionalism, thorough consultations, and welcoming attitude during every single appointment. Consumers highlight that treatments are handled smoothly, resulting in remarkable improvements to their vision and granting them complete freedom from glasses in daily life. However, some people mentioned having to attend multiple follow-up visits or requiring extra procedures to properly achieve their desired visual results. Reviewers nonetheless appreciated the continuous dedication, thorough care, and reassuring support provided by the medical team throughout these additional steps.

What people talk about most

Staff

People report positive experiences with staff, highlighting the welcoming environment and attentive care... See more

Service

Reviewers express immense satisfaction with the service, highlighting a seamless process from initial... See more

User experience

Consumers find user experience to be an incredible journey, with a seamless process from consultation to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The surgeon, Mr Rakesh Jayaswal & his team have been fantastic to me since day 1. All the eye tests & measuring etc have been very very professional & thorough. The actual surgery was very minima... See more

Company replied

Rated 5 out of 5 stars

Very professional at every stage in the RLE pre & post op process, everything flowed like clockwork. The procedure itself was calm & complete within 25mins. Attended a follow up visit a week later t... See more

Company replied

Rated 5 out of 5 stars

From start to finish I have had nothing but top service. I had lens replacement with Mike and even though I went back for a top up of laser nothing was a problem. Everything was explained so well. Ge... See more

Company replied

Rated 5 out of 5 stars

Rakesh and Vicky have made a world of difference for me regarding my sight - Rakesh monitoring my corneal graft in one eye and giving me a brilliant toric lens in the other eye. Vicky has fitted me w... See more

Company replied


Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Medical Clinic
  4. Ophthalmologist
  5. Ophthalmology Clinic
  6. Surgeon

Written by the company

At Laser Vision, your eyes are our focus. Established in 2010 by specialist eye surgeons, we set out with a simple mission: to provide patients with the highest standards of care, precision, and safety in vision correction — a level beyond what is typically found on the high street, and other providers. Why Patients Choose Us World-class surgeons – Our ophthalmologists are internationally recognised leaders in their field, specialising in cataract and vision correction surgery. Advanced technology – We only use the most modern techniques and invest in the world’s fastest and most accurate lasers, ensuring excellent results and patient satisfaction. Personal care – From your first consultation through to your final check-up, you will be looked after by your consultant surgeon and our expert optometry team, who guide you every step of the way. Our Clinics We are based within leading private and NHS hospitals across the UK, and are proud to have recently opened our new flagship centre in Hampshire. This purpose-built £4m clinic offers: State-of-the-art theatres with HEPA filtration and climate control for the cleanest, safest surgical environment. Comfortable, modern facilities designed entirely around patient experience. Exclusive access in Surrey and Hampshire to femtosecond laser-assisted cataract surgery – the most precise technology available today. Our Promise We understand that choosing eye surgery is a big decision. That’s why our vision has always been simple: to be focused on you. We combine expertise, technology, and genuine care to give you complete confidence at every stage of your journey.

Written by the company

Trust the experts.
LaserVision was established by UK based Consultant Eye Surgeons who understand what is truly important; our vision is to offer unrivalled, uncompromised and personalised treatment. Our success is clear to see, having been built on a passion for patient care, attention to detail and being at the forefront of corneal and refractive surgery, LaserVision is proud to be recognised as delivering excellence in medical and surgical eye care. Our specialist, independent NHS Consultant Eye Surgeons are trained to the highest standards in corneal and refractive surgery. Performing the most advanced vision correction procedures in state of the art facilities around the United Kingdom, we achieve the best outcomes for our patients.
How are we different?
We stand out against high street competition by providing unrivalled hospital based treatment, expert consultants and industry leading technology and equipment. We are different for several reasons: We focus on you. LaserVision tailor each consult, treatment, procedure and aftercare plan specifically to your needs and requirements so you can rest assured you are getting the best treatment for you. Expertise. All our surgeons are Fellows of the Royal College of Ophthalmologists and are members of both the European and American society of refractive surgeons. LaserVision surgeons also lead the corneal service in their trusts and boast specialist fellowship training in cornea and refractive surgery. Hospital Based Care. All your consultations and treatments are performed under the safety and governance of leading NHS or Nuffield Hospitals. State of the Art Technology. Our industry leading equipment has been personally selected for the best results. Experience. As specialists in complex corneal and intra-ocular surgery, the surgeons at LaserVision offer many procedures beyond laser eye surgery, including lens surgery, implantable contact lenses, corneal segments and corneal grafts. Continuity of Care. From the first consult, through surgery and on to the last visit, you can be sure that you will always see the Consultant and be personally cared for by our dedicated nursing team. Treating Eye Surgeons. LaserVision is regularly chosen by doctors and eye surgeons as their centre of choice for vision correction. Mike Tappin, one of our consultant eye surgeons, has had laser surgery performed with great results. Patient Recommendations. Don’t just take our word for it; take a look at our patient reviews and recommendations of LaserVision on our Trustpilot

Contact info

5.0

Excellent

TrustScore 5 out of 5

638 reviews

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5.0

All reviews

(638)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

After being referred by my optician to Laser Vision, I immediately received a highly professional and friendly service. I was efficiently diagnosed with double cataract. Within days I was invited into surgery at Spire, Havant where my treatment and follow-up after care was to a very high standard. My surgery was efficient and painless which I personally found fascinating. I cannot thank Rakesh Jayaswal and the whole team enough, for returning my life of clear vision. Thank you.

May 25, 2022
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Reply from LaserVision

It is great to hear that you are so pleased and have enjoyed the experience. It was a pleasure to help you.

Best wishes from Rakesh and the LaserVision team

Rated 5 out of 5 stars

All went like clockwork everyone so…

All went like clockwork everyone so helpful made to feel at ease straight away- thank you

May 25, 2022
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Reply from LaserVision

Thank you for your kind feedback and we are delighted that you are pleased.

Best wishes from Rakesh and the LaserVision team

Rated 5 out of 5 stars

I had Lens Exchange with Rakesh Jasawal…

I had Lens Exchange with Rakesh Jasawal at the Mount Alvernia Hospital Guildford.
I would highly recommend Rakesh he was very kind and went through every detail about the surgery and what to expect.
The aftercare is excellent.
I am so pleased with the results.
Thank you Rakesh and his Team.

May 22, 2022
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Reply from LaserVision

It was a pleasure to read your feedback, thank you very much! We are delighted to have helped. Enjoy your new eyesight.

Best wishes from Rakesh and the Guildford team

Rated 5 out of 5 stars

Highly recommend

I had my lasik done at the Manchester clinic by Dr Brahma. This clinic situated in an eye hospital. All staff were extremely helpful and friendly.The arrangements of appointments were easy and processes were efficient. Emails were always responded promptly and phone calls answered. Dr Brahma and his team explained the procedure thoroughly and answered all my questions prior to the surgery. He put me at ease during the procedure as I was anxious. 5 weeks post lasik I am discharged with perfect vision which is amazing!! Can’t thank you enough!

May 17, 2022
Unprompted review
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Reply from LaserVision

Thank you so much for sharing your experience, we are so pleased to hear that you and enjoying your new vision.

Best wishes from Mr Brahma and the Manchester team

Rated 5 out of 5 stars

I was really pleased with my experience…

I was really pleased with my experience with LaserVision. From my very first consultation I was made to feel relaxed and well prepared for my procedure. Everybody was friendly, helpful and accommodating, any questions I had were answered and my procedure explained so I knew exactly what to expect. My procedure worked perfectly and has made a huge impact on my life. I would highly recommend LaserVision

May 15, 2022
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Reply from LaserVision

It was a great pleasure to be of assistance and it's wonderful to hear that you are so pleased. Thank you for taking the time to provide feedback.

Best wishes from Rakesh and the Portsmouth team.

Rated 5 out of 5 stars

really great service

really great service, everyone was great and very supportive operation was super quick and recovery very easy, my eyesight it now total perfect! thanks everyone, especially Rakesh who was very patient in explaining it all to me and calming during the operation.

May 14, 2022
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Reply from LaserVision

It is fantastic to hear that you are so pleased, and that you enjoyed your experience with us. Enjoy your new eyesight!

Best wishes from Rakesh and the Portsmouth team.

Rated 5 out of 5 stars

A smooth and professional service from…

A smooth and professional service from end to end. I had a difficult prescription and Mr Tappin and his team have done a great job correcting my vision. I had confidence at every step and never felt rushed or pressured. Would highly recommend.

May 9, 2022
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Reply from LaserVision

THANK YOU! We are delighted to hear that you are so pleased, and very much appreciate your kind recommendation.

Best wishes from Mr Tappin and the LaserVision team

Rated 5 out of 5 stars

Excellent service

What an excellent service I received from start to finish having lens replacement carried out by Dr. Rakesh Jayaswal. The communication and support that I experienced was so very good. Everything was well explained to me I was very anxious about having the procedure done but felt very reassured and confident in Dr. Ramesk . I am delighted with the outcome not having to wear glasses anymore.

May 5, 2022
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Reply from LaserVision

We are delighted to have helped and thank you so much for your kind feedback. Enjoy being glasses free!

Best wishes from Rakesh and the LaserVision team.

Rated 5 out of 5 stars

Safe hands

Rakesh explained all stages of the procedure in both the consultation and during surgery ,I felt in extremely safe hands . Could not fault the level of care throughout.

May 4, 2022
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Reply from LaserVision

Thank you very much for your kind feedback, and we are delighted to hear that your experience was very positive.

Best wishes from Rakesh and the LaserVision team

Rated 5 out of 5 stars

Excellent service from Laser Vision

My experience with Laser Vision was excellent from the first consultation, to the treatment and aftercare. Everything was explained to me in a clear and concise way and the results speak for them self. I no longer need glasses and have perfect vision. Thanks to the team for providing an excellent service. I would definitely recommend Laser Vision.

May 4, 2022
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Reply from LaserVision

This is wonderful to read, and thank you so much for your kind recommendation. We are delighted to hear how pleased you are.

Have fun with your new eyesight and thank you very much for choosing us.

Best wishes from the LaserVision team.

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Mr Tappin and staff were excellent. It's incredibly that within a couple of hours not only has your vision improved, but you realise how much you have been missing.
Thank you

.

May 4, 2022
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Reply from LaserVision

Thank you so much for sending us your feedback, and in fact many other patients have said exactly the same thing. Vision degradation can be very gradual and the change can almost go unnoticed, so the immediate improvement from surgery can be incredibly uplifting and liberating. Enjoy every moment!

Best wishes from Mr Tappin and the LaserVision team

Rated 5 out of 5 stars

Brilliant

Brilliant. Lovely service and very good.

April 28, 2022
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Reply from LaserVision

Many thanks for your kind feedback, we are glad that you are so pleased.

Best wishes from Rakesh and the LaserVision Portsmouth team.

Rated 5 out of 5 stars

SUPERB

Wonderful service from Rakesh and his team - I would highly recommend him to anyone who wishes to correct their vision. So happy with my results. Thank you 🙏

April 28, 2022
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Reply from LaserVision

This is lovely to hear, thank you so much for sharing your feedback.

Best wishes from Rakesh and the LaserVision team

Rated 5 out of 5 stars

Great clinic with great staff

Great clinic with great staff. I felt welcome from the first pre op checkup to the final one. Everyone is very friendly and professional, the surgery went very well and they are always on top of communication. I definitely would do it again in this clinic.

April 22, 2022
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Reply from LaserVision

Thank you very much indeed for your kind review, we are glad to been of service.

Best wishes from Mr Brahma and the team at Manchester

Rated 5 out of 5 stars

great service

April 11, 2022
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Reply from LaserVision

Thank you very much for your feedback which was much appreciated

Best wishes from Mr Tappin and the LaserVision team

Rated 5 out of 5 stars

During two sessions I had cataracts in…

During two sessions I had cataracts in both eyes resolved. The whole crew were fantastic - confident, professional and friendly. Operations were quick and painless and I now have the best vision I have had in my life!

April 6, 2022
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Reply from LaserVision

How lovely to hear, thank you for taking the time to provide us some feedback. We are delighted that you are so pleased.

Best wishes from Mr Tappin and the LaserVision team

Rated 5 out of 5 stars

Fantastic job

I had my cataracts removed and IOL’s fitted about 4 weeks ago. I’m very pleased with the result.
The Team have done a great job.
The level of professionalism is outstanding.

April 5, 2022
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Reply from LaserVision

We are sincerely grateful for your kind feedback, thank you so much. It's good to hear that you are so pleased with your experience.

Best wishes from the LaserVision team

Rated 5 out of 5 stars

Excellent service

Excellent service, very happy with the results of the surgery.

April 2, 2022
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Reply from LaserVision

Thank you for your feedback, we are pleased to hear that you are so happy.

Best wishes from Mr Jayaswal and the LaserVision Portsmouth team

Rated 5 out of 5 stars

Changed my life!

From the beginning of my first consultation last January when I met Rakesh Jayaswal (recommended by my own optician), I was moved by his consideration to go through all my questions so thoroughly and with no urgency until I was clear of all the procedures offered to me. Rakesh was extremely professional but was very kind and made you feel like each appointment was personal so you had his full attention. His vast extended knowledge of the field showed at every stage and I felt all my appointments until the surgery itself last February and even at the end and even the after care were just brilliant. Thank you so much Rakesh - I cannot express how much you have changed my life!! Would never hesitate to recommend Rakesh to anyone contemplating eye laser surgery.

March 28, 2022
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Reply from LaserVision

Thank you so much for your much appreciated feedback and recommendation.
We are delighted to hear that you are so happy.

Best wishes from Rakesh and the LaserVision team

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