Lasheyhair Reviews 51

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its excellent quality, noting its natural look, softness, and ease of styling. Many people are impressed with how well the product matches their hair color and blends seamlessly, adding volume without appearing artificial. The durability of the product is also frequently highlighted, with consumers reporting that it remains in great condition even after extended use. However, some customers also noted significant issues with order fulfillment, including prolonged shipping delays and, in some cases, never receiving their packages. A portion of people experienced unhelpful customer service when trying to resolve these delivery problems, with slow communication and a lack of clear updates. Conversely, a small group of reviewers reported positive interactions with customer service, citing fast replies and effective solutions to their concerns.

What people talk about most

Product

Users describe positive interactions with the product, often praising the hair quality, texture, and natural... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the hair quality,... See more

Order

Consumers find order experiences to be ambiguous. While some customers report timely arrivals and effortless... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the excellent and professional... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some customers experienced incredibly fast... See more

Based on these reviews

Rated 5 out of 5 stars

Great promotion on the hair, the communication on the entire purchase and shipment was excellent and consistent. Just had my order installed and it was extremely effortless. I am a clip- in collector... See more

Company replied

Rated 5 out of 5 stars

I was worried about how long it would take to get my order but it was super fast delivery and the price, hair quality, and texture on point. I love the hair.

Company replied

Rated 5 out of 5 stars

I have been cleaning, conditioning, and reusing these for a full year now, and the hair is still in excellent condition. I haven't had any problems with knots, which is really impressive.



Contact info

3.9

Great

TrustScore 4 out of 5

51 reviews

5-star
4-star
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1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Their website is so easy to navigate

Their website is so easy to navigate. They have a multitude of options, which is nice when youre looking for a new style. My items shipped super fast and got here days before I expected them to and the hair was so soft and blends so naturally with my hair. I will be shopping here for future styles.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Best Clip-In Hair Extensions I’ve Ever Purchased!

I am beyond impressed with these clip-in hair extensions! The quality is absolutely amazing—soft, thick, and blends perfectly with my natural hair. They are lightweight, comfortable to wear, and the clips feel secure without pulling. The hair styles beautifully, holds curls well, and still looks gorgeous after multiple wears. Shipping was fast, packaging was beautiful, and the overall customer experience was excellent. I’ve received so many compliments every time I wear them! If you’re looking for high-quality clip-ins that look natural and luxurious, I highly recommend purchasing from Lasheyhair!

April 3, 2026
Unprompted review
Rated 4 out of 5 stars

I ordered the 16 inch crochet human…

I ordered the 16 inch crochet human hair. Delivery for took longer than I expected. My item was delivered to the wrong address in a different state. Once I finally got it, I washed it, let it hair dry and I was very surprised at the quality of the hair. It reminded me of the wet and wavy braiding hair we used to get back in the 90s. It’s very full but light. 3 packs is more than enough for full head. The price is very affordable compared to other brands and had some left over. I would definitely recommend this hair for the spring and summer.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience and fast turn around

April 14, 2026
Unprompted review
Lasheyhair logo

Reply from Lasheyhair

Hi Yo
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Rated 1 out of 5 stars

I ordered the product over three months…

I ordered the product over three months ago. They finally sent a product after I requested a refund but it was not the product that I ordered. As a matter fact, I told them I did not want an alternate product. They insisted the product was an upgrade, it was not and sent the alternate product without my consent. I have asked for a return shipping label which they are refusing to provide. Awful customer service!

April 13, 2026
Unprompted review
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Reply from Lasheyhair

Your experience is very important to us, and we take all feedback seriously. Our email team is following up with you via email to better understand the situation and offer support. We hope this helps address your concerns and that we can provide a more satisfying experience in the future.

Rated 5 out of 5 stars

The clips ins are beautiful

The clips ins are beautiful, and I received them really fast.

April 10, 2026
Unprompted review
Lasheyhair logo

Reply from Lasheyhair

Hi Shauna
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Rated 5 out of 5 stars

Very nice tracks

Very nice tracks, fast delivery!

April 11, 2026
Unprompted review
Lasheyhair logo

Reply from Lasheyhair

Hi Nikki
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Rated 5 out of 5 stars

Hair is beautiful and soft

Hair is beautiful and soft, fast delivery.

April 8, 2026
Unprompted review
Lasheyhair logo

Reply from Lasheyhair

Hi Alonda
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Rated 5 out of 5 stars

Hair arrived quickly

Hair arrived quickly, in great condition, and looks beautiful

April 7, 2026
Unprompted review
Lasheyhair logo

Reply from Lasheyhair

Hi Khadijah
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Rated 5 out of 5 stars

I was worried about how long it would…

I was worried about how long it would take to get my order but it was super fast delivery and the price, hair quality, and texture on point. I love the hair.

April 7, 2026
Unprompted review
Lasheyhair logo

Reply from Lasheyhair

Hi Kimberly
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Rated 5 out of 5 stars

Excellent customer service and also a…

Excellent customer service and also a wonderful value for the money!

April 9, 2026
Unprompted review
Lasheyhair logo

Reply from Lasheyhair

Hi Michelle
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Rated 5 out of 5 stars

Very great hair

April 8, 2026
Unprompted review
Lasheyhair logo

Reply from Lasheyhair

Hi Latrisha
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Rated 5 out of 5 stars

Great Quality

Great Quality, Fast shipping

March 5, 2026
Unprompted review
Lasheyhair logo

Reply from Lasheyhair

Hi Phyllis
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Rated 4 out of 5 stars

The hair is of good quality

The hair is of good quality. Shipping can be a little better. Would definitely consider ordering from this company again

March 1, 2026
Unprompted review
Lasheyhair logo

Reply from Lasheyhair

Hi Shareese
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Rated 4 out of 5 stars

This hair is ok but doesn’t blend…

This hair is ok but doesn’t blend PERFECTLY but it’s quality hair clip ins. When the hair is wet to dry, I looks good. Brushed and blown out it looks ok as well. I’ll have to cut it down to blend with my shorter hair. I recently cut my hair and miss my ponytail, so I use these for the length and pony.
Doesn’t shed a bunch and the clips don’t hurt.

March 16, 2026
Unprompted review
Lasheyhair logo

Reply from Lasheyhair

Hi Neffatida
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Rated 5 out of 5 stars

18 inches silky straight clip in extensions

I ordered 2 packs 18” silky straight clip in extensions! The extensions are fantastic. There’s no chemical smell and only slight shedding.
Lashey Hair customer service is on point!! They are quite professional and helped me immediately resolve my small issue!!
I think excellent customer service is what helps any business be successful!!
The customer service I received from Lashey Hair was excellent!💕

March 25, 2026
Unprompted review
Lasheyhair logo

Reply from Lasheyhair

Hi Michelle
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

Rated 5 out of 5 stars

Kudos to Lashey

Their customer service team is better at communicating than some of the hair providers that’s advertising all over social media. There contact with me occurred within 24 hours of my initial email, they were attentive, provided a swift solution, and follow-up. I’ve purchased before and the hair quality is good even with product on it. A quick wash and it’s back to its original texture and softness.

March 26, 2026
Unprompted review
Lasheyhair logo

Reply from Lasheyhair

Hi Darkus
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services.

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