Lastaforest Reviews 232

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers generally find the products to be of good quality and well-made, with many appreciating the precise and heavy build of items. Several people also commend the customer service for being responsive, fast, and helpful in resolving issues, even sending replacements without requiring returns in some cases. Many are satisfied with the items they receive, finding them to be as described and functional. However, some people were dissatisfied with various aspects. Delivery times are a frequent concern, with many experiencing significant delays, sometimes taking over a month, and issues with tracking information. There are also instances where products do not fit as expected or have quality issues, such as a coffee scale lacking an advertised timer, portafilters not tightening properly, or tools not performing effectively. A few customers also reported problems with refunds and inaccuracies in product descriptions.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality, design,... See more

Quality

People report ambiguous experiences with quality. Many customers praise the high quality of products, noting... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers experienced fast shipping,... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report easy ordering, prompt delivery,... See more

Price

Consumers find price to be ambiguous. Many reviewers express dissatisfaction, feeling items are overpriced... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great products overall, exactly as described, except for the coffee scale, which lacks the timer shown in the photos. The advertised model includes a timer function to count seconds as the coffe... See more

Rated 4 out of 5 stars

I bought the Muvna adjustable levelling espresso tamp in Walnut 54mm for Breville. The product was heavy, precise, and of surprisingly excellent build quality, especially given the online reviews for... See more

Rated 4 out of 5 stars

Products I ordered are quality made. It was only the tamper station I am not 100% satisfied with as the neck of the handler of both my Sage Barista Espress and the Mauva bottomless portafilter is too... See more

Rated 4 out of 5 stars

I ordered three items, the are all nice. They were not cheap, but were supposedly on sale - I would I even know if it's really a sale However, it took nearly a month from order date to delivery date,... See more


Company details

  1. Countertop Store

Written by the company

Premium Coffee Tools For Brarista and Home Coffee Lovers


Contact info

3.1

Average

TrustScore 3 out of 5

232 reviews

5-star
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3-star
2-star
1-star

Replied to 3% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent Service

Items were delivered to address on time. From that location it took awhile because the service into Mexico (my forwarding company) takes awhile at times. Items look great and performed as described. Just had my first Long Black using the new tools. There was a definite improvement in the taste. Will get better with time. Thanks Lastaforest.

January 29, 2026
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Rated 4 out of 5 stars

Nice Items, Shipping Took Way Too LongI ordered three items

I ordered three items, the are all nice. They were not cheap, but were supposedly on sale - I would I even know if it's really a sale However, it took nearly a month from order date to delivery date, that's just too long. Also, tracking the shipping progress was less than ideal, no updates provided and when I was given a link to track, the email providing the link did not have the order number, so I had to search through emails to find the number.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site, 3 weeks no tracking, no shipping, no refund. Yet another BS Chinese dropshipping no-shippers.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome products

Awesome products, if you know what you are looking for this is the place. Great value/precision work/great customer service. Class act!

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality, ali express feel

I ordered the 'Geared Spinning WDT Tool - Espresso Distribution V2' tool, as an advert popped up on instagram showing this tool was reduced from £72 to £37.

After going through their instagram posts, i thought the products looked great and could not belive i had not heard of them before when looking at espresso accessories.

The product arrived 16 days after the date of purchase, and as i have seen from the tracking it came from China.

The product itselft is very underwhelming for what was meant to be a £72, even at £37 its extremley expensive for the poor quality. The needles itself do not reach below half way down of my basket, meaning not all the ground coffee is being stirred by the tool. The actual build of the tool does not feel solid at all, as if it could break at any point.

Overall, extremley disapointed with the purchase.

January 12, 2026
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Rated 1 out of 5 stars

2 months ans custsom fees ...

It took me two months to receive an order that had been announced as taking five days. All that just to have a mail carrier show up and ask me to pay €16 in customs fees. The company covered part of the cost, but given the delays, full coverage would have been the bare minimum.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

No update on order 20 days later.

Placed an order December 4th- have not received any shipping information or status update on my order beyond an email stating the order has been received and processed. It was supposed to be a gift for Christmas. Will be disputing charge. Scammy

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

A scam website

A scam website. Do your best to avoid it. Behind all the flashy photos and videos there is absolutely a scam going on. All information in the website is flat out lies or should be taken with a big grain of salt. For all that matters, stay away from the website and do not be fooled by their prices and flashy photos.
Shipping takes more than a month easily and they will drag out the refund if they refund you anything at all.

December 26, 2025
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Rated 5 out of 5 stars

Good Customer Service

Bought a few things from the Lastaforest. It was my first order. Unfortunately, as it happens with electronic devices - one wasn't working properly. My claim was processed promptly by the Customer Service and a week later I got a replacement. Definitely plan to purchase something else for my home coffee equipment soon!

December 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Would be a mistake not to try this

Very high quality products, and inmediatly solutions to problems I had by picking the wrong portfilter for my basket, Recenlty I've got a powerfull grinder and other tools. Would be a mistake not to try them. Only problme for my case might have been to delivery to my country. At the end the free shipping option wasn't free at all.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

I haven't tried the coffee bean water…

I haven't tried the coffee bean water dispenser yet, as it's a Christmas gift. But I just wanted to say that we had a problem with the delivery and they were very helpful, keeping us updated the whole time. Thank you so much.

December 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Quality tools to enhance your coffee experience

I have purchased several pieces from Lastaforest and have been happy with each item.My latest item was a bottomless portafilter. It seems that most,if not all,of the products are produced in the far east.. namely China..(which does slow down delivery somewhat)however that is no bad thing these days and overall quality of manufacture is very high .
I would recommend the company based upon my experience.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Coffee Lover

Pleased with the overall experience with, the seller the product and prompt delivery. Would have no issue in recommending seller to family and friend who have a love of coffee

November 15, 2025
Unprompted review

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