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Latham's Steel Security Doorsets Ltd Reviews 

4,086
•
TrustScore 5 out of 5

5.0

Door Manufacturer
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Review summary

Created with AI, based on recent reviews

Looking at 692 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and polite delivery drivers who consistently make the ordering and drop-off process remarkably smooth and easy. Consumers note that the security doors are exceptionally solid, well-built, and always arrive securely packaged right on schedule. Some people were dissatisfied with the realization that essential fixing components and wind-out lugs are not automatically included with the doors as standard. A few customers also noted they accidentally forgot to order these extra kits or occasionally found it quite challenging to install the products without them.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting helpful and friendly service throughout the... See more

Service

Users describe positive interactions with service, highlighting exceptional communication and swift... See more

Delivery service

Clients share positive opinions on delivery_service, consistently praising the fast dispatch and punctual... See more

Product

Consumers find product to be positive, highlighting the great quality and solid build of the doors. Reviewers... See more

Order

Reviewers highlight positive aspects of the order process, describing it as straightforward and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time of using Lathams. Ordering process nice and easy, great comms re delivery and accommodating with a revised slot after first one was unsuitable. 2 hour time slot advised for day of delivery... See more

Company replied

Rated 5 out of 5 stars

Good staff with help ordering as web site can be very complicated and you can get deals from staff. Highly recommend steel security doors. All our neighbours in our rural area get break-ins annuall... See more

Company replied

Rated 5 out of 5 stars

I purchase a number of doors off Lathom steel doors throughout the year and the service has always been above and beyond. From simple phone calls to check the colours and specification of the doors to... See more

Rated 5 out of 5 stars

Exelent service from ordering. Verry helpfull and understanding at Lathams. Put my mind at rest with queries I had. And contact regarding order ready and delivery. The driver Lee contacted me pri... See more

Company replied

Company details

  1. Door Manufacturer
  2. Door Shop
  3. Door Supplier
  4. Door Warehouse
  5. Industrial Door Supplier

Written by the company

We are the UK's leading supplier of stock high security steel doorsets. With 1000's of steel doors in stock, we can keep up with the high demand of large quantity orders, or single quantity orders, ready for immediate delivery or collection from our distribution centre.

The UK’s premium stock steel door supplier

Written by the company

Our doors are built to an unrivalled quality and offered with an industry leading warranty to match
We guarantee that our steel doors are the most competitively priced, starting at just £199.99+VAT.

Contact info

5.0

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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5.0

All reviews

(4,086)

666 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My experience has been brilliant

My experience has been brilliant. Chloe ensured a quick delivery and everything went smoothly. I would defiantly recommend and will be using them again in the future.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

The delight at Print Team when our new fire door arrived.

I was do delighted to have come across the Latham's Fire Exit Door website that had a door to match the opening size of my previous door and then the couriers and the way it was packaged were so incredible. I managed, against all the odds against to fit the door single-handed and it fitted like a glove! Thank you Latham's for your exemplary customer service.

March 26, 2026
Unprompted review
Latham's Steel Security Doorsets Ltd logo

Reply from Latham's Steel Security Doorsets Ltd

Hi Print Team,
Thank you for your fantastic review!

We're delighted to hear that you found the perfect fire exit door for your opening and that the whole experience. Your kind words about our customer service mean a great deal to the team, and we're thrilled that everything fitted.

Thank you for choosing Latham's. We really appreciate your feedback!

Rated 5 out of 5 stars

Charlie R

Charlie R. have helped with selection of my door and advice with all fixings kits and helped with all details

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, Miya, for the outstanding customer service. You were incredibly helpful, professional, and made the whole experience smooth and pleasant. I truly appreciate your support.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Ordered the steel doors, received the confirmation and expected delivery timescale and everything arrived when they said it would. Delivery driver Lee was really helpful and nothing was too much trouble, backed his van to within feet of where I needed the doors. Definitely use this company again!!

May 20, 2026
Unprompted review
Latham's Steel Security Doorsets Ltd logo

Reply from Latham's Steel Security Doorsets Ltd

Hi David,
Thank you for your fantastic review!

We're delighted to hear that you had a great experience from start to finish. A special thank you for recognising Lee. We'll be sure to pass your kind words on to him.

We really appreciate your feedback and are delighted to hear you'd use Latham's again!

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