Just had 2 Windows replaced our lounge window being nearly 4 metres wide. On the day we had high winds and rain and there wasn’t a problem with any of the manufacturing or fitting the windows. We have... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mark Y arrived on time, did a great job, left everything neat and tidy. I'm a widow so don't always feel comfortable with tradesmen but he was lovely, would certainly recommend them and use them again... See more
This installation was carried out during storm Bram. Somehow Bob and Terry managed to change all of our upstairs windows in appalling conditions without leaving a mess but leaving us with great views... See more
Bob and Terry of Launa Windows did an excellent job replacing our old double glazed windows of at least 20-25 years old. They arrived early and worked professionally none stop until they finished the... See more
Company details
Information provided by various external sources
Welcome to Launa Windows, the leading provider of affordable PVCu Windows, Doors, Roofline Products and Conservatories in the South West of England. Our family-run business provides high quality double and triple glazing that is stylish, elegant, secure and energy-efficient whilst our conservatories are designed to suit your unique needs, your lifestyle and your home.
Contact info
Kimberley Road, BS21 6QJ, Clevedon, United Kingdom
- 01275878153
- lm@launa.co.uk
- launa.co.uk
4.5
Excellent
185 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rapid replacement of bay window…
A replacement first floor bay window was done in one day and looks great.
October 3, 2018
Unprompted review
Reply from Launa Windows
Thank you for your lovely review, remember we have a great recommendation scheme - you can even recommend yourself!
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Ten out of 10
David McKimm & Elliot Ryder have just fitted windows, door & sun lounge roof. They were fantastic. Polite, clean, tidy & nothing was to much trouble. If only all workmen were as good as theses two.
Thank you for an excellent service from start to finish. This couple of lads are a true asset to Laguna Windows.
Keep up the good work 🤗🤗🤗
October 2, 2018
Unprompted review
Reply from Launa Windows
Thank you for a great review - I will pass your comments on to David and Elliot, its always rewarding for them to hear such lovely words from a customer.
Not Good!!!!!!
I have tried on two occasions to get someone to contact me regarding getting a quote. I have still not been contacted and this feels like a Japanese endurance test. I am now slightly concerned about what there customer service/ after sales service is like.
September 18, 2018
Unprompted review
Reply from Launa Windows
I do apologise for the delay in arranging for a free no obligation quotation, I understand that you have since spoken with our consultant and have arranged a convenient appointment, should you require any further assistance please do not hesitate to get back in contact.
Quality product fitted with minimum…
Quality product fitted with minimum fuss.
September 12, 2018
Unprompted review
Reply from Launa Windows
Thank you for your great review, was lovely to read.
Did what they said when they said
Did what they said when they said, no complaints
September 11, 2018
Unprompted review
Reply from Launa Windows
Thank you for your lovely review.
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I would recommend to anyone
I would recommend to anyone. Dave and Dave did a fantastic job fitting my conservatory also the boys that built the dwarf wall were very good. The service from first phone call to Dan who measured up and surveyed all very good
I am very pleased. Will be having more work in the future from launa.
September 11, 2018
Unprompted review
Reply from Launa Windows
Thank you for your lovely review and Dave and Dave will be informed of your kind words.
We had a front and back door…
We had a front and back door replaced;everything went smoothly,and the Launa people were very helpful. The fitter was very neat and quick,and took the old doors away and cleared up after him well.We were impressed with the quality of the new doors,and they make our house look great!
September 1, 2018
Unprompted review
Reply from Launa Windows
Thank you for your great review - your comments have been passed to all departments.
GREAT WORKMANSHIP EASY TO DEAL WITH…
GREAT WORKMANSHIP EASY TO DEAL WITH EXPLAINED EVERYTHING WOULD RECOMMEND
August 30, 2018
Unprompted review
Reply from Launa Windows
Thank you for your lovely review, dont forget about our recommendation scheme.
Fantastic service
fantastic service. 3rd property we have had work done by Launa. Absolutely excellent each time. Timely, speedy, great result and no mess.
August 16, 2018
Unprompted review
Reply from Launa Windows
Thank you for your lovely review, and for your continued custom.
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Reply from Launa Windows
Thank you for your lovely review. Dont forget about our recommendation scheme - you can even recommend yourself for future work!
Good quality windows expertly fitted at…
Good quality windows expertly fitted at a very reasonable price
July 31, 2018
Unprompted review
Reply from Launa Windows
Thank you for your lovely review - Great to hear!
Really pleased with our new windows…
Really pleased with our new windows recently fitted.
My only critisium would be misleading information regarding “a special offer” but a better quote than other companies.
July 4, 2018
Unprompted review
Reply from Launa Windows
Thank you for your review, I have passed your comments to our head office.
Good quality porch and sliding doors on…
Good quality porch and sliding doors on the front, very well done, looks like it has always been there. Everyone likes it .
June 18, 2018
Unprompted review
Reply from Launa Windows
Thank you for your review - Lovely to hear - dont forget about our recommendation scheme.
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Our porch is very good
June 18, 2018
Unprompted review
Reply from Launa Windows
Thank you for your review. Great to hear!
Brilliant service throughout.
June 12, 2018
Unprompted review
Reply from Launa Windows
Thank you for your lovely review - dont forget about our recommendation scheme - you can even recommend yourself for further work.
Five star rating says it all!
June 11, 2018
Unprompted review
Reply from Launa Windows
Thank you for your great review! Its lovely to read.
Excellent customer service from start…
Excellent customer service from start to completion no issues at all.. value for money and a good product. Very happy and would certainly recommend
June 4, 2018
Unprompted review
Reply from Launa Windows
Thank you for your lovely review, dont forget about our recommendation scheme.
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Good quality product and fitters were…windows and doors at The annex, Blowinghouse cottage
Good quality product and fitters were fine. The result is magnificent. On the negative side, the surveyor miss measured the back doors and a further wait of 6 weeks added time onto the build. Green is a colour that takes longer to make !!!
All good in the end but delay was crucial
Thanks
Graham Gayton
June 4, 2018
Unprompted review
Reply from Launa Windows
Thank you for your review, I am sorry there was a delay with your project, but very pleased to hear that the final result was magnificent!
Satisfaction
We are very pleased with the windows, their manufacture and the fitting. On the whole it was a positive experience.
May 17, 2018
Unprompted review
Reply from Launa Windows
Thank you for leaving a review. It is lovely to read.
Very professional service from…
Very professional service from receiving the quote through the survey and to final fitting. Helpful advice and fitters were friendly and efficient. No hesitation in recommending this company.
May 8, 2018
Unprompted review
Reply from Launa Windows
Thank you for your lovely review - dont forget about our recommendation scheme - you can even recommend yourself for further work!
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