Just had 2 Windows replaced our lounge window being nearly 4 metres wide. On the day we had high winds and rain and there wasn’t a problem with any of the manufacturing or fitting the windows. We have... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Some initial confusion about who was ordering what and staying in contact w ith me, which was frustrating. But Paul (the fitter) has pulled things back to a 5star review. He was on time, knowledge... See more
This installation was carried out during storm Bram. Somehow Bob and Terry managed to change all of our upstairs windows in appalling conditions without leaving a mess but leaving us with great views... See more
Bob and Terry of Launa Windows did an excellent job replacing our old double glazed windows of at least 20-25 years old. They arrived early and worked professionally none stop until they finished the... See more
Company details
Information provided by various external sources
Welcome to Launa Windows, the leading provider of affordable PVCu Windows, Doors, Roofline Products and Conservatories in the South West of England. Our family-run business provides high quality double and triple glazing that is stylish, elegant, secure and energy-efficient whilst our conservatories are designed to suit your unique needs, your lifestyle and your home.
Contact info
Kimberley Road, BS21 6QJ, Clevedon, United Kingdom
- 01275878153
- lm@launa.co.uk
- launa.co.uk
4.5
Excellent
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Consistently great!
We have used Launa a number of times and they always do a great job. Well done guys!!
May 1, 2019
Unprompted review
Reply from Launa Windows
Thank you for your lovely review and for being a returning customer, we hope to do business with you again in the not so distant future.
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Very happy with friendly service
Very happy with friendly service. Price quite high and wrong hinges fitted initially but good quality and hinges soon rectified.
April 23, 2019
Unprompted review
Reply from Launa Windows
Thank you for your honest review, we endeavour to correct any errors we make as quickly as possible (we are human!)
Having our composite door through Launa…
Having our composite door through Launa i would recommend using this company well impressed with the work carried out keep up the good work.
April 16, 2019
Unprompted review
Reply from Launa Windows
Thank you for your lovely review - really great to hear how pleased you are.
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone.
April 10, 2019
Unprompted review
Reply from Launa Windows
Thank you for your lovely review - it is great to read!
Replacement of old leaky double-glazed…
Replacement of old leaky double-glazed windows with modern units. Good solid quality and well installed by efficient fitters.
Sound and heat insulation much improved
March 14, 2019
Unprompted review
Reply from Launa Windows
Thank you for your lovely review! The fitters will be pleased to get the positive feedback.
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Excellent company
Excellent company , professional from start to finish , would thoroughly recommend them
March 13, 2019
Unprompted review
Reply from Launa Windows
Thank you for your great review - its lovely to read. Dont forget about our recommendation scheme!
Made it as easy as possible
Easy to contact, always available, helpful, no gimmicks
February 16, 2019
Unprompted review
Reply from Launa Windows
Thank you for your lovely review - great to hear!
Pot luck on ability of fitters.
I cannot fault the products that are supplied. The finished job appearance is due to individual employees ability. We’ve had two jobs recently. One not as good as the other.
1 Replacement windows. Near perfect installation.
2 Conservatory. Not so happy. After initial completion it required a return visit to fix several issues in respect of the way it had been fitted. To date three problems are still not resolved.
To be fair, both crews had seriously bad weather to contend with and we felt sorry for them. It seems the employees are self employed and possibly rush the jobs, so it surprises me that Launa have not sent anyone to inspect quality of workmanship.
February 7, 2019
Unprompted review
Reply from Launa Windows
Thank you for your honest review - I have passed your comments to the relevant departments.
First class service and staff more than…
First class service and staff more than satisfied
January 9, 2019
Unprompted review
Reply from Launa Windows
Thank you for your great review - it is greatly appreciated!
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A great local business
Our experience with Launa (windows and conservatory) has been very positive. Professional, positive, value for money and local! What's not to like?
December 19, 2018
Unprompted review
Reply from Launa Windows
Thank you for your lovely review - it is lovely to read.
No bad review about Window and fitting…
No bad review about Window and fitting but admin very lax that’s why they lost a star.
December 12, 2018
Unprompted review
Reply from Launa Windows
Thank you for your honest review. Thank you for taking the time to leave a review.
Excellent from initial visit from…
Excellent from initial visit from Stephen to professional fitting by Dave and Jez. Thank you.
November 30, 2018
Unprompted review
Reply from Launa Windows
Thank you for your great review, its rewarding for the different staff to be praised.
I happy to recommend this company
I happy to recommend this company, due to its quality of service and work. They came on time measure our windows. The fitters again were punctual, the windows are stunning, and the opening closing and locking procedures were clearly explained. Thy left each new window area clean and tidy both is ideal and outside. Our patio doors are stunning, with secure locking mechanism
November 28, 2018
Unprompted review
Reply from Launa Windows
Thank you for your great review, so pleasing to hear how delighted you are.
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Launa have replaced our old…
Launa have replaced our old polycarbnate conservatory roof with a lovely self cleaning glass one. We cannot praise the fitters enough they went above and beyond what was expected, they left the place very clean and it looked like we had had a whole new conservatory not just a new roof.
The ordering process was easy and there was none of this pricing high just to drop the price, the first quote was so good no need to haggle.
We would recommend to anyone who asked us
October 29, 2018
Unprompted review
Reply from Launa Windows
Thank you for your glowing review - so great to read - we pride ourselves on not playing sales games, I will pass your comments to our fitters, so rewarding for them to hear! Thank you again.
Delighted with everything Launa did…
Delighted with everything Launa did from start to finish. Extremely professional at all times and would not hesitate to use them again.
October 23, 2018
Unprompted review
Reply from Launa Windows
Thank you for your great review - remember we have a great recommendation scheme (where you can even recommend yourself)
Reply from Launa Windows
Thank you for taking the time to leave a review of Launa Windows
I am delighted with my purchases
I am delighted with my purchases, the quality is excellent, the fitting is exemplorary. All staff are knowledgeable, professional in approach and extremely helpful. I would certainly recommend Launa windows to others.
October 17, 2018
Unprompted review
Reply from Launa Windows
Thank you for your lovely review - so great to hear. Dont forget we have our recommendation scheme.
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A much better window and door company…
A much better window and door company then everyone else very good,pleased with installation of my door and window,a few hiccups ie door furniture but sorted in 48 hours,will happily use them again.👍
October 9, 2018
Unprompted review
Reply from Launa Windows
Thank you for your honest review, so glad we have sorted it for you, and hope to hear from you in the future for any further work you require.
Reply from Launa Windows
Thank you for your great review - we are pleased you are pleased!
Rapid replacement of bay window…
A replacement first floor bay window was done in one day and looks great.
October 3, 2018
Unprompted review
Reply from Launa Windows
Thank you for your lovely review, remember we have a great recommendation scheme - you can even recommend yourself!
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