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See what reviewers are saying

Rated 3 out of 5 stars

Was really pleased to find somewhere that supplies the Aramis deodorant stick that isnt the antiperspirant. I ordered 2 to stock up. The order eas accepted then a couple of days later i was advised th... See more

Rated 5 out of 5 stars

Ordering from Lbworld was straightforward and I was delighted to be able to get what I wanted, and at a good price! I was kept updated on the order status and received it promptly. I was disappointe... See more

Rated 1 out of 5 stars

At the moment my experience with this company is rock bottom. I have emailed to ask where my order is and no response. Also tried calling the contact number which seems to be an unmanned voip service... See more

Company replied

Rated 1 out of 5 stars

I ordered a bottle of CR7 for my youngest son who is a crazy Ronaldo fan, The order went through, I received my order confirmation email. Then 2 days later I received another email informing me that t... See more

Company details

  1. Perfume Store
  2. Cosmetics Store
  3. Hair Product Store
  4. Nail Salon

Written by the company

LB World is one of the UK's fastest growing beauty retailers. We have been trading on amazon platform since 2015 before we launched our own website. We started this website recently after putting all logistics together including free and fast delivery service on all orders . You can be rest assured to getting topnotch customer service as you shop with us.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

116 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

LB World

I found this company as it had cheap prices than other websites. Some of my items were cancelled as they lied and said in stock. I received my item and found it damaged! The boxes were damaged and broken.

I contacted the company and they said i had to send it back and I will get my postage and my refund money back. I sent it back.. but they charging me postage! They did not give postage fee and expected it to come out of my own pocket. The return policy on the website is a lie. Luckily PayPal had to get involved and finally had my refund back!

June 9, 2022
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Reply from Lbworld

We are very surprised that you left a bad review. Firstly, you requested for a refund without returning the products. Secondly you returned part of your order and open a PayPal resolution requesting for full refund. We refunded you for your satisfaction without having all our products back.
We will reopen this case with PayPal and report your name in our sellers forum so that they can note you whenever you are buying from other website to beware. This is not acceptable.

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Rated 1 out of 5 stars

I ordered maybellene waterproof mascara…

I ordered maybellene waterproof mascara and recieved mascara which wasn't waterproof ( 2) .
I emailed you on how to return and receive what I ordered and still haven't had a reply from you.
Why is this when you sent me the wrong product?
Hopefully you'll read this and reply to me.

May 25, 2022
Lbworld logo

Reply from Lbworld

Sorry about your experience. Kindly send us a message via your account or via email with your order number so that we can verify.

Thank you.

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