Was really pleased to find somewhere that supplies the Aramis deodorant stick that isnt the antiperspirant. I ordered 2 to stock up. The order eas accepted then a couple of days later i was advised th... See more
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Ordering from Lbworld was straightforward and I was delighted to be able to get what I wanted, and at a good price! I was kept updated on the order status and received it promptly. I was disappointe... See more
At the moment my experience with this company is rock bottom. I have emailed to ask where my order is and no response. Also tried calling the contact number which seems to be an unmanned voip service... See more
Company replied
I ordered a bottle of CR7 for my youngest son who is a crazy Ronaldo fan, The order went through, I received my order confirmation email. Then 2 days later I received another email informing me that t... See more
Company details
Written by the company
LB World is one of the UK's fastest growing beauty retailers. We have been trading on amazon platform since 2015 before we launched our own website. We started this website recently after putting all logistics together including free and fast delivery service on all orders . You can be rest assured to getting topnotch customer service as you shop with us.
Contact info
21 All Saints' Road, DA11 8RW, Gravesend, United Kingdom
- 01474 322799
- lbworld.co.uk
2.6
Poor
116 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service.
November 4, 2021
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1st class service and great price
October 9, 2021
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Ordering from Lbworld was…straightforward!
Ordering from Lbworld was straightforward and I was delighted to be able to get what I wanted, and at a good price! I was kept updated on the order status and received it promptly.
I was disappointed though that although I was able to order 2 items , when it arrived I discovered only one in the package . However on looking closely at an email, I realised they had apologised and already done a refund ! Would use Lb again !
October 3, 2021
Easy ordering 2 items
Easy ordering 2 items, quickly advised only 1 available, money refunded straightaway
October 1, 2021
Excellent
Brilliant price, product excellent and quick delivery, would definitely order from here again.
October 1, 2021
Good transaction good product…
Good transaction good product description delivery as stated. Well pleased.
September 14, 2021
Reply from Lbworld
We are happy that you are satisfied with our service. Thank you
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Terrible I still don’t have my order
September 13, 2021
Reply from Lbworld
I was just wondering why you gave us a bad review. Your order was dispatched 1 day after you ordered. When you communicated with us today, we noticed that Royal mail failed to deliver your parcel and we have escalated an investigation on the delivery. However we have sent you a replacement and your parcel will be delivered by Wednesday which was communicated with you. Kindly look into the review again as soon as you get the replacement. Thank you.
On balance, not a company I would order from
I saw a product on their website that was very well priced. But I was concerned given the feedback on Trustpilot. So I emailed them, to ask if the product was in stock. Five days later and still no reply.
I figure if a business can't even be bothered to provide good customer service by providing a reply to potential purchasers whom they wish to attract, how much less so will they offer good customer service to people whose money they have already received.
So I paid a little more and ordered elsewhere.
September 9, 2021
Unprompted review
Said it was in stock when it wasnt
September 6, 2021
Advertising items they don’t have
Advertised an item they didn’t have, so took my order then they cancelled and had to wait 3 days for a refund.
Continued to list same item they didn’t have.
September 2, 2021
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Great and fast service
August 17, 2021
I received the WRONG order
I received the WRONG order. Have tried at least 6 times via email and message, received NO reply. Not what I call 'good' Customer Service 😡
I want a REFUND, and want to return the WRONG ORDER. Need a prepaid postage label sent to me.
August 17, 2021
Unprompted review
Cheapest Max factor products!
I found the cheapest price for Max factor products on this site.
Quick delivery & ideal product.
Will definitely use again
5*!
August 12, 2021
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Brilliant seller quick delivery
August 8, 2021
Opi Nail polish- Bare my soul
Purchased 4x nail varnish and very happy as quick delivery at a great price. Would definitely recommend. 😀
August 4, 2021
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