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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their effectiveness and reliability. Many people appreciate the fair pricing, highlighting the significant savings compared to original manufacturer products. The delivery service is frequently mentioned as fast and efficient, with orders arriving promptly. However, some customers also noted issues with product compatibility, particularly with ink cartridges not being recognized by certain printer models. A few other people also felt that the delivery speed was occasionally slow, despite paying for expedited shipping.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the product quality, good prices, and... See more

Quality

People report positive experiences with quality. Many customers are satisfied with the performance of ink... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the ease of ordering, good prices,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many highlight fast shipping, with... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that the products are... See more

Based on these reviews

Rated 4 out of 5 stars

Good replacement inks but sometimes frustrating that the products are not always compatible with the available printers. Customer service was helpful to get them to work with my printer. Will still c... See more

Rated 4 out of 5 stars

The product pricing is fair, and I am satisfied with the quality. The negatives are that the web site tried to force me to buy more than I wanted, and I had to drill down to be able to get just the c... See more

Rated 4 out of 5 stars

The ink has been less expensive so I'm able to get more when needed. I may have trouble with it 3 times but for as much as I get that is nothing. And when I do have troubles LD products have helped me... See more

Rated 4 out of 5 stars

I bought hp cartridges for my hp 3810 printer,I had no problems at all,it is printing very well. I also bought black ink for my Canon mg 3620, the only issue is it is sending white pages only. I r... See more


Company details

  1. Printer Ink Refill Store

Written by the company

Low Everyday Prices! Shop LD Products for superior printer ink cartridges and toner cartridges at Big Discounts. SAVE up to 75% on top printer brands like HP, Canon, Epson, Brother and more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

175 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Get More Of What You Like For Less Money

I have tried all of the different ink companies and I can truly say that the LD PRODUCTS are the BEST that I used the last few years.The cartridges that I buy are the greatest because they work in my printer, the price is so reasonable, the shipping is fast and their warranty is outstanding!! I am a Senior Citizen and I am not to savvy with this new technology and I have had to learn everything on my own.With all I have said, believe me you won't be disappointed in LD Products!! Just give them a chance to show you that I am being honest with everyone.

April 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Mr. Joaquin is a Great employee!

Mr. Joaquin is Awesome! I am disabled. First he had me send pictures of my XL cartridges, my Office Jet 3830. I told him my cartridges did not fit and there wasn't a copper tab. He told me to remove the cases at the bottom of cartridges. Da! I called Mr. Joaquin three times. He stayed on the phone with me until.I could print. He never changed his demeanor. He said that's what I'm here for. He is very nice and courteous. He seemed very concerned about resolving my issues and he did. Kudos, Mr. Joaquin👍😘

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

poor customer service

LD sent a defective product. Would not refund my money (Even though it was LD error) unless I shipped back at my expense. LD would not send a prepaid return label. Cost me $18 UPS. to get back $40 Talking to customer service is like talking to a recording. Lesson learned

April 1, 2025
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Rated 5 out of 5 stars

Knowledgeable & patient...

The lady was so helpful to this old woman, as is usual for LD Products Customer , that I have loved about them! She measures up in every way that I want in a Customer Service Representative. She's definitely, a keeper in my book. I'm a very small order person & yet I was treated as one of their largest customers! My daughter was correct when she recommend LD Products to me, saying I will find good prices, quality products & kind, knowledge, Customer Service. : )

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

LD INK-123 INK

LD INK is also 123 INK and maybe more. Part of a large umbrella company called Cartridge Warehouse.
Customer Service sounds promising and apologetic but the results are not good.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I had a couple toner cartridges start streaking after some months and the customer service team was very quick to help me try to diagnose the problems and ship out replacements. Toners themselves are very affordable and when you need help, they are right there for you.

February 20, 2025
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Rated 1 out of 5 stars

Leaking toner cartridge

I ordered a remanufactured laser toner cartridge for my HP laserjet printer on Feb. 3, 2025. I received the cartridge on Feb. 13, 2025. I opened the package and found a cartridge covered in toner and the cartridge leaking toner in two places. I called LD to request information on returning it and was offered a replacement cartridge. I declined and told the customer service rep I no longer trust the quality of LD's products and have returned the cartridge. I filed a dispute of the payment with my credit card company and am waiting to see if LD will refund my money as promised.

February 13, 2025
Unprompted review
Rated 1 out of 5 stars

Epson Artisan 835

Epson Artisan 835. Ordered 3 cartridges. 2 of the 3 would not work. stated "replace with Original Epson 98/99 ink cartridge. they are sending to me replacements I will see if they work.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

LD Product HP Ink Work

I have been using LD Products for years. Except for a little hiccup with HP hating 3rd party ink I have had no issues. I was able to get around the issue with some HP settings and I have had no problems for 3 years.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Tested the 100% guarantee…

I had the opportunity to test the 100% guarantee, and… found out it not only is true, but is fast, too!

I had an LD toner cartridge that had a seal problem not long after install. I contacted LD about it and they replaced it quickly.

I have been using the replacement cartridge for a few days now and it works great!

November 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service

I had three cartridges that weren't working and they sent me three replacements at no cost. I love LD Products!

Thanks, Sarah F.
Boise, ID

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

*Be aware that this company is the same as 4inkjets, 123inkjets.com, ink cartridges.com, suppliesguys.com, quickshiptoner.com*

I'd avoid ordering from any of the above.

Really terrible customer service. They sell faulty products and don't stand behind them. It's a shame, as they were my go-to ink site but it's back to Printpal for me. I have 2 cyan ink cartridges that my printer won't recognize and who knows how many more I bought from this site that I haven't tried to use yet. I contacted them back on June 12 about my issue and 7 weeks later I still don't have a refund or replacement, but they keep stringing me along. I'm starting to think this has become a scam site, but it used to be legit. Would NOT recommend purchasing ink from this site. I see from the other reviews I'm not the only one with this problem either.

September 16, 2024
Unprompted review
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