Ldshop Reviews 3,199

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for being fast, reliable, and efficient, often highlighting the quick delivery of products and the ease of the overall process. Many consumers also appreciate the competitive and affordable pricing, noting significant savings compared to other options. However, some customers also noted occasional issues with the product delivery, experiencing delays or non-receipt of items. A few people mentioned difficulties with the website's functionality, such as lag or problems with the top-up process, leading to frustration.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting its speed and reliability. Many... See more

Price

Users describe positive interactions with price, often highlighting good and cheap options, with some saving... See more

Product

People report ambiguous experiences with product purchases. While some customers, for example, received their... See more

Service

Reviewers mention positive feedback about the service. Many customers praise the fast and efficient service,... See more

Website

Customers had ambiguous experiences with the website. While some reviewers praised its efficiency, reporting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I spent 100$ and didn't receive any genesis crystals, they told me to wait a few days and I have and still isn't working. Hoyo could've patched them but I definitely wouldn't recommend if their askin... See more

Rated 4 out of 5 stars

They are great and fast, but the issue there price is a bit high and the handling fees prevents me to rate 5 of 5.

Rated 5 out of 5 stars

Dont worry guys this shi is some real stuff. I always buy my lunite subscriptions here. They are the real deal and there's no shady business going on. Absolute peak experience no homo


Company details

  1. Game Store

Written by the company

LDShop is a game top-up store for under LDPlayer, and we offer services such as game top-up, gift cards, and vouchers at the lowest prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 36% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

Guy be careful

Guy be careful, im so angry cuz my order didn't pass even with ld golds. I can't say its a scam because many peoples dont face any problem. But the client service isn't even available

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

I have used them multiple times with no issues. Quick, easy, great discounts and instant delivery. Highly recommend.

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Why didn't you return my balance

Why didn't you return my balance? Didn't you say that I would receive my balance in 3-14 days? This transaction was on February 7th and until now there has been no response from CS. I contacted your CS but they said it was always in queue. Is it a queue every day? Why didn't you respond to my previous message?

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

They fail to deliver and "refund" in their own "money" (LDgold)

Do not use this website anymore for Genshin topup. They fail to deliver the pack/object purchased and then refund in their own currency.

It's a shame, i had bought a lot on this website in the past and it worked perfectly. Looking at the latest reviews, it seems they are experiencing a lot of problems lately... which highlights their scandalous "refund" politic...

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers!

First the top up on Genshin doesn't work, for no reason, the client service doesn't answer and after the last attempt last night, today they refund me LESS than i paid. in LDGold, there own fake money, so to try again i have to pay again of course.
0 answers from the client service in 2 days

February 26, 2026
Unprompted review
Rated 3 out of 5 stars

No longer works for Hoyoverse games

I used it for Genshin Impact and ZZZ for more than a year now, it was always a money saver for me. However it seems Hoyoverse is cracking down on third party top up sites, so if you intend to pay for those games it no longer works

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

1 star the site now is no good:

1 star the site now is no good:

- dont take paypal

- they useless program restrain me use my credit card

- customer service are useless they always say they cant do anything it the site who block me use my credit card w t h......

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience - do not recommend

Terrible experience. I try to UID top up with the limited discount. It failed, but instead of being asked whether I wanted refunted back to my card, I got LD wallet gold. I went for the Self top-up, which was already another 10 dollars more, but whatever. And it failed again after 3 hours waiting. I was asleep by then. Now the self top-up is not showing, the discount one is still there and failing, I'm 85 dollars poorer and I can't get hold of them. No info on how to get that refunded, no easy way to process it. The chat with customer service is misleading as you wait in the queue just to be placed in another queue, then the chat dies and you have to start over!

February 25, 2026
Unprompted review
Rated 4 out of 5 stars

Scamming

I spent 100$ and didn't receive any genesis crystals, they told me to wait a few days and I have and still isn't working. Hoyo could've patched them but I definitely wouldn't recommend if their asking other people for their log-in info...
edit: I actually got a refund :)

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. I tried to buy genesis with uid. It keeps saying "Recharge failed, refunding LD Gold".
They are refunding money as site currency and you can't use that currency at all. Don't get scammed.

February 25, 2026
Unprompted review

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