Le Parmentier Reviews 

193
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the beautiful craftsmanship, durable yet soft leather, and timeless designs that feel both modern and elegant. Many appreciate the practicality and versatility of the bags, which are perfectly sized for everyday essentials and can be styled for various occasions. The ordering process is often described as simple and seamless, with fast and secure shipping, and products arriving well-packaged and as expected. However, some customers also noted issues with shipping, particularly regarding international tracking once packages reached the US, and difficulties with returns or order cancellations. A few other people also felt that the product colors did not match the website images and experienced minor defects like loose threads or small leather imperfections.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the exceptional quality, craftsmanship,... See more

Quality

Users describe positive interactions with quality, consistently praising the craftsmanship and materials of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast delivery times, secure... See more

Order

Customers consistently note positive experiences with order, praising the seamless and easy ordering process,... See more

User experience

Reviewers express delight with the user experience, highlighting the product's practicality and comfortable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Thais bag in caramel has quickly become one of my everyday favorites. Beautiful craftsmanship, perfect size, and so easy to style with both casual and more dressed-up looks. Even with every day us... See more

Rated 5 out of 5 stars

The Peggy bag in Caviar Black is an instant classic - it feels modern and timeless at the same time. With a smooth leather finish and structured design, it adds the finishing touch to any look. In... See more

Rated 5 out of 5 stars

I absolutely love Le Parmentier Paris. The bags are made of genuine high quality leather, and the styles are so unique. I wear my Atlanta bag out 2-3 times a week, and it still looks brand new. The ba... See more

Rated 5 out of 5 stars

The tote bag I ordered was shipped promptly and carefully packaged. The workmanship is superb with equal care on the leather part as well as the interior lining in a beautiful contrasting color. The i... See more


4.8

Excellent

TrustScore 5 out of 5

193 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(193)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my Peggy bag

I love my Peggy bag! Beautiful design, great quality, and super easy to style. Highly recommend Le Parmentier to anyone looking for elegant bag. high-quality pieces. 💕

October 1, 2025
Unprompted review
Rated 4 out of 5 stars

Speedy Delivery, But a return will cost you big time—returns must go to Italy

I thought the speed of delivery, the packaging and presentation, and the quality of the bag were amazing. However, I accidentally ordered 2 bags, the exact same bag, and although I tried to stop the second order, there is no process to do this. I shipped the 2nd bag back to Italy to return. It was a very costly mistake on my part. I wish there were easier returns and also, a way to send an alert not to fulfill an order if done within a few hours. This seems like a reasonable process to implement.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Le Parmentier Paris delivers timeless

Le Parmentier Paris delivers timeless, elegant designs with quality craftsmanship at a fair price. My bag feels both chic and practical—perfect for everyday use and special occasions. Highly recommend!

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

I was unhappy with my bag

I was unhappy with my bag. I went to ups to return it. It was going to cost me $350 to return-$50 more than the bag. So I tried the usps only to find that you can’t send leather goods from the US to Italy so it looks like I’m stuck with a $300 bag that I don’t want. I wrote a review about my experience and the company threatened me with legal action if I didn’t take the review down. So my counsel to anyone is to not order from this company if you live in the United States!

September 17, 2025
Unprompted review
Le Parmentier logo

Reply from Le Parmentier

Hello, we’d like to reply to Jennifer, who left two negative reviews on the single order she placed with us.

Of course, everyone is entitled to their opinion, but it is absolutely not acceptable for her to make defamatory statements about us.

The issue arose because the carrier she contacted for the return, as she claims, quoted her an unusually high fee of $350. That amount, if accurate, does sound excessive and could indeed be considered unfair on the carrier’s side.

However, as we explained to her, she was always free to choose another carrier, for example USPS or any shipping comparator site, where the cost would have been less than a fifth of that amount.

Anna De Santis
LP Team

Rated 4 out of 5 stars

Cute purse

Shipping took a bit longer than I expected. But the purse is beautifully crafted.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely, practical tote bag

The tote bag I ordered was shipped promptly and carefully packaged. The workmanship is superb with equal care on the leather part as well as the interior lining in a beautiful contrasting color. The interior zippered, removable pouch is well designed and practical. The discrete, classy logo is also a plus.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the Yucca purse in burgundy…

I ordered the Yucca purse in burgundy and I also ordered the top handle in burgundy for the option of carrying this bag two different ways. This is an exceptional product and the customer service, delivery service was stellar. I received my product in the time that was promised and it was packaged with care and sophistication. Great experience!

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

I love my new Bombo croco bag

I love my new Bombo croco bag. It’s stylish, well made, so lady like and is surprisingly roomy. I was worried the handle maybe a fraction too small; admittedly it could do with being slightly deeper, but it is easy enough to carry by hand. Absolutely love it, thank you! xx

July 31, 2025
Unprompted review

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