Best customer service I've ever…
Best customer service I've ever experienced at a company. You get real people and products that work.
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Best customer service I've ever experienced at a company. You get real people and products that work.
Tried the Hyaluronic Hydra-Gel Eye Patches and didn't see any change.
When I posted a one-star review, I got an email from them saying they don't have any order in their system connect to me, but if I forwarded the order number, they'd refund me. I did as asked and never got a reply. Moreover, they didn't post my review. Now I know why there are no one or two star reviews for this product.
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