LeakBot Reviews 2,335

Our service was excellent!

The technician was very thorough. It was frustrating that he could not find a leak.

We had a fantastic experience with LeakBot! Jesus came out, quickly identified our leaks, and had everything fixed in no time. He was professional, knowledgeable, and took the time to clearly explain what he was doing every step of the way. We really appreciated that he wore shoe covers to keep our home clean. Overall, outstanding service from start to finish. Highly recommend!

Excellent engineer. Thorough check of pipes and replacement of toilet ballcocks..
Very pleased and reassured.

Good communication, easy scheduling, experienced plumber. I love the fact Leakbot employs its own plumbers.

Dennis arrived promptly, assessed the issues quickly, worked hard to put things right, and communicated well about what he was doing. Entirely pleased and satisfied!

Dennis was very polite and fixed the problem very quickly

Good service. Polite and helpful. Clean and tidy worker. Full marks.

Everything was checked and a minor running floating valve was found in a usually hidden area.

Gary arrived punctually after making contact on his way to us. Charming helpful knowledgeable guy! Replaced the faulty part quickly and very cleanly. Tidied up straight way and ran a complete test of the whole house water system. Excellent! Highly recommend Leakbot! Their customer support is also outstanding!

The Leakbot alerts you to any leak before damage is caused and although no leak was found in this instance the engineer who came was of a polite and friendly demeanor and was very efficient and knew what he was doing.

Very informative and answered my questions.

He arrived on time and explained everything.

I was very impressed with both your product and the technician (Trevor) that came to fix our issues. The product works extremely well and the service provided by you staff was amazing! Trevor was a very knowledgeable and identified all issues very quickly! Thanks again

LeakBot provides an excellent service through a very easy‑to‑use app that gives homeowners early warning of potential leaks. It offers great peace of mind, and booking an engineer to investigate any issues in your home is quick and straightforward. By identifying problems early, it can help prevent more serious damage and costly repairs. An excellent and reassuring service overall.

The Engineer that attended site was Tom and he was great. The downside and the reason for only 3 stars is that the Leakbot device didn’t notify me of the leak, I found it myself. It was a leak from a pipe that feeds a toilet and was leaking onto tiles under which was electric matting for underfloor heating. Could have been disastrous if we’d been on holiday. In addition the Leakbot keeps losing signal, albeit ours is in the cellar. The plus side is the repair was free of charge so that’s a bonus. I’m not convinced this gadget is infallible as yet.

Trevor and the LeakBot team made the entire experience easy and fast. They diagnosed the issue and fixed it the same day; all for free. This is exactly how it should be. I highly recommend this team and thank you Nationwide’s for providing these services, included with my insurance.

The LeakBot was provided by insurance company. From the first day installed it has continuously generated false alarms. LeakBot kept contacting me wanting to send out a plumber. I told LeakBot nothing is leaking. LeakBot refused to believe me. To prove nothing was "leaking" I turned off my RO filtration system and the false alarms ended. Turned the RO system back on and more false alarms. LeakBot continues to deny anything is wrong with the product. LeakBot has no fix for false alarms triggered by RO systems.

Really good service. From talking on the phone through to the engineer who came to check the whole system it was all very efficient and well explained. Didn’t have to wait more than a couple of days for the appointment either.