learner.com Reviews 

141
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and patient tutors who make complex subjects engaging and fun to learn. Families also deeply appreciate the flexible scheduling options and the noticeable improvements in overall student confidence and academic performance. However, some customers also noted unexpected billing practices and occasional difficulties contacting the customer support team. A few consumers mentioned instances where instructors were completely unavailable or communication felt unclear and challenging. Others experienced frustrating scheduling conflicts caused by tutors missing sessions or failing to meet specific requirements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that tutors are exceptionally patient, supportive, and... See more

User experience

People report positive experiences with user experience, highlighting how tutors make learning fun and... See more

Service

Users describe positive interactions with service, highlighting how easy it is to set up highly educated... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers expressing gratitude for the... See more

Product

Customers consistently note positive experiences with product, highlighting significant improvements in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everardo is great with my highschool kids, they learn and understand better the subject matter with their advance math with his tutoring , gettings As in their homeworks and tests. He is busy but is... See more

Company replied

Rated 5 out of 5 stars

Mrs. Nabors is an amazing math tutor! My son always looks forward to his lessons with her. She makes math fun, engaging, and easy to understand. We’ve seen such a positive difference in his confidence... See more

Company replied

Rated 5 out of 5 stars

This was our first session and did not know what to expect or how it was going to go. The tutor was Great asking questions and assessing where my daughter was in the process and the identifying where... See more

Company replied

Rated 5 out of 5 stars

Available for session even at last minute! My son always forgets to tell me when he has quizes and I ask Allen to review before and he always made himself available for us and of course most of the ti... See more

Company replied


Company details

  1. Tutoring Service
  2. also in
  3. Career and Education Provider
  4. Private Tutor

Written by the company

Learner is a premium online tutoring platform that connects students with world-class, certified tutors for personalized, one-on-one sessions across a wide range of subjects, including Math, Algebra, Calculus, English Language Arts, Chemistry, Physics, Spanish, and standardized test prep (SAT & ACT). We believe that real learning happens when the right tutor meets the right student. That's why we accept only 3% of tutor applicants. Every Learner tutor is US-based, fully certified, holds a bachelor's degree, brings years of teaching experience, and passes a rigorous multi-stage vetting process, including live teaching evaluations and subject-matter testing. When you join Learner, our Academic advisors work with you personally to match your student with the ideal tutor based on subject, learning style, and availability. Sessions are conducted on our interactive online platform, and after every session parents receive a detailed feedback report highlighting progress, successes, and next steps. To date, we've served 10,000+ students, logged 300,000+ hours of tutoring, and earned 1,000+ five-star reviews, with 99.8% of users satisfied.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

141 reviews

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4.7

All reviews

(141)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

Sarang

Sarang, you made her day! Thank you for your support, patience and explanations

July 23, 2026
Unprompted review
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Reply from learner.com

Thank you for your wonderful feedback! We're so happy to hear that Sarang made such a positive impact. Your kind words about their support, patience, and thoughtful explanations mean so much. We'll be sure to share your message with Sarang—it will truly make their day! Thank you for letting us be part of your student's learning journey.

The Learner Team

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Rated 4 out of 5 stars

Cary was amazing

Cary was amazing, I would have loved to keep him for a math tutor. I had originally asked for help in all 3 subjects, that is the only reason we can't use Cary, as he is a math expert only. I give him 5 stars.

The only issue is the first tutor( not Cary) overslept and caused complete waste of time from my job and my daughter's time. But I do believe in the program and am giving it one more chance. They did arrange another tutor for us to try besides Cary, because we need help in all subjects, although Cary was very helpful to my daughter, even in the one session we had with him.

July 17, 2026
Unprompted review
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Reply from learner.com

Thank you for taking the time to share your experience and for your honest feedback. We're so glad to hear that Cary made such a positive impression and that even one session was so helpful for your daughter. We'll be sure to share your kind words and 5-star praise with him!

We also sincerely apologize for the disappointing experience with your initial tutor. We understand how frustrating it is when your time and your daughter's time are disrupted, and we appreciate your patience and willingness to give us another chance. We're committed to providing the high-quality support your family deserves, and we hope your new tutor will be a great fit for all of your daughter's learning needs. Thank you for trusting Learner—we look forward to continuing to support her success.

The Learner Team

Rated 5 out of 5 stars

Increased Confidence and Increased Self Esteem

Amanda has been patient and observant of areas of struggle. My child is feeling more confident doing Math and ELA. This confidence is transferring over into their self esteem. Thank you Amanda and Learner!

July 13, 2026
Unprompted review
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Reply from learner.com

Thank you for your wonderful review! We're so happy to hear that Amanda's patience and thoughtful approach have helped identify your child's areas of growth while building their confidence in both Math and ELA. It's especially meaningful to know that this newfound confidence is positively impacting their self-esteem. Thank you for trusting Amanda and Learner to be part of your child's learning journey—we're excited to continue supporting their success!

The Learner Team

Rated 5 out of 5 stars

This was a great experience

This was a great experience. Our tutor was knowledgeable and easy to work with. A definite recommendation

July 18, 2026
Unprompted review
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Reply from learner.com

Thank you for your kind review! We're thrilled to hear you had a great experience and that your tutor was both knowledgeable and easy to work with. Your recommendation means so much to us, and we truly appreciate you taking the time to share your feedback. We wish you all the best and thank you for choosing Learner!

The Learner Team

Rated 5 out of 5 stars

I love Lynda

I love Lynda. I wish she could teach my oldest every subject!!!

July 14, 2026
Unprompted review
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Reply from learner.com

Thank you so much for the wonderful compliment! We're thrilled to hear how much you love working with Lynda. Knowing she's made such a positive impact that you'd want her teaching every subject is one of the highest compliments we could receive. We'll be sure to share your kind words with her. Thank you for being a part of the Learner community!

The Learner Team

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Rated 5 out of 5 stars

My son's tutor is intentional to…

My son's tutor is intentional to connect with him.

July 14, 2026
Unprompted review
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Reply from learner.com

Thank you for your kind review! We're so glad to hear that your son's tutor is intentional about building a meaningful connection with him. Strong relationships are an important part of successful learning, and we're thrilled that your son is benefiting from such thoughtful support. We appreciate you being part of the Learner community!

The Learner Team

Rated 5 out of 5 stars

Wonderful tutor highly recommend

Wonderful tutor, highly recommend

July 14, 2026
Unprompted review
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Reply from learner.com

Thank you for your kind recommendation! We're so glad to hear you've had a wonderful experience with your tutor. Your support means a great deal to us, and we appreciate you taking the time to share your feedback. We look forward to continuing to support your learning journey!

The Learner Team

Rated 5 out of 5 stars

An Exceptional Math Tutor Who Truly Cares

We have been extremely pleased with our experience at Learner.com, especially with our daughter's math tutor, Linda Su Geiger. Our 14-year-old daughter is a rising sophomore, and Linda has been an exceptional fit for her learning style. She is patient, knowledgeable, and incredibly skilled at explaining challenging math concepts in ways our daughter truly understands. Linda builds confidence and encourages critical thinking.

Linda is also flexible, responsive, and an outstanding communicator. After every session, she provides thoughtful summaries of what was covered and what comes next, allowing us to follow our daughter's progress. Her genuine care for her students shines through in every interaction. We highly recommend Learner.com, and especially Linda Su Geiger, to any family looking for an exceptional math tutor.

July 13, 2026
Unprompted review
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Reply from learner.com

Thank you so much for your thoughtful and detailed review! We’re delighted to hear that Linda has been such a wonderful match for your daughter. It's especially rewarding to know that her patience, clear explanations, and encouragement have helped build your daughter's confidence in math. We're also glad you find Linda's session summaries and communication valuable—they're an important part of keeping families connected to each student's progress. We truly appreciate your recommendation and are honored to be part of your daughter's learning journey. Thank you for choosing Learner.com!

The Learner Team

Rated 5 out of 5 stars

Katie is great!

We can tell River has taken to Katie’s teaching style and is absorbing her corrections. We are happy to have found a great fit for our son!

July 10, 2026
Unprompted review
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Reply from learner.com

Thank you for sharing such wonderful feedback! We're thrilled to hear that River has connected so well with Katie's teaching style and is responding positively to her guidance. Finding the right tutor can make all the difference, and we're so glad Katie has been a great fit for your family. We look forward to seeing River continue to grow and succeed!

The Learner Team

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Rated 5 out of 5 stars

Aislinn was very knowledgeable about…

Aislinn was very knowledgeable about the subjects and displayed a lot of patience with our child. She provided positive feedback and was very encouraging. She made an effort to connect with our child and to help her feel comfortable learning math.

July 7, 2026
Unprompted review
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Reply from learner.com

Thank you for your kind review! We're so happy to hear that Aislinn created such a positive learning experience for your child.

Building confidence is just as important as building skills, and we're glad Aislinn's patience, encouragement, and ability to connect made your daughter feel comfortable learning math. We'll be sure to share your kind words with her.

Thank you for choosing Learner. We're grateful to be part of your child's academic journey!

Rated 1 out of 5 stars

My experience with this tutoring…

My experience with this tutoring company has been very disappointing.

The company frequently charged my account for upcoming months before the current month’s services were completed. This billing practice was unexpected and made it difficult to manage my payments.

The tutors appear to be located in different countries and time zones, which often made communication and scheduling challenging. More concerning was the lack of customer support. Before I enrolled, I received multiple follow-up calls and emails encouraging me to sign up. However, after enrollment, it became extremely difficult to reach anyone for assistance. Responses were slow or nonexistent, and there was very little proactive communication.

When I later had an issue with billing and requested a refund, I was informed that I should have withdrawn my payment dispute. I do not recall ever being told this was a requirement. Had it been clearly communicated, I would have done so immediately. Instead, my refund was denied due to a lack of communication from the company.

Overall, my experience was marked by poor customer service, unclear communication, and frustrating billing practices. I hope the company improves its transparency and support for future customers.

April 30, 2026
Unprompted review
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Reply from learner.com

Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet your expectations.

Our subscriptions renew on the same date each month, similar to most subscription services, and payment is for the upcoming billing cycle rather than after services have been used. We understand this may not be the billing structure everyone expects, and we continually work to make it as clear as possible.

While we do work with tutors in multiple time zones, the majority of our tutors are based in the United States. We appreciate you bringing your scheduling concerns to our attention, and the issues involving your tutor have since been addressed internally.

Regarding your refund request, once a credit card dispute is filed, the matter must be resolved through the card issuer. In this case, the dispute was reviewed by your financial institution, and they ruled in Learner's favor based on the documentation provided. At that point, the outcome was no longer something we were able to change.

We appreciate your feedback and are always looking for ways to improve our communication and the experience we provide to families.

Rated 5 out of 5 stars

Lucky to have found an amazing math tutor!

I was at a point I was hitting road blocks in finding a local tutor, so I looked online and immediately found learner.com. I filled out the easy survey and I was immediately contacted. I was able to provide the information of what I was looking for in a tutor, and I was so very fortunate to be matched with an experienced and very genuine person. My daughter was at the end of her seventh grade year and starting to struggle in math and I wanted her to have more confidence. My daughter never once complained about having her sessions with Linda. She look forward to them and it was so good to see her confidence increase, and math performance at school as well. I am beyond thankful to have found such a wonderful tutor and still know that she’s out there if we need her as we head into high school. I would encourage others to reach out to learner.com.

June 9, 2026
Unprompted review
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Reply from learner.com

Thank you so much for sharing your experience! We're so glad you found us when you needed support and that your daughter was matched with Linda.

Hearing that your daughter's confidence grew, her performance improved, and that she looked forward to her sessions is exactly what we hope for every student. We'll be sure to share your kind words with Linda.

Thank you for trusting Learner with your family's educational journey. We wish your daughter continued success and look forward to being here whenever you need us again!

Rated 5 out of 5 stars

Excellent tutoring platform — highly recommend!

Excellent tutoring platform — highly recommend!
We’ve used Learner.com for several months to support our daughter in Honors Algebra 2. From the very beginning, the process was smooth — quick tutor matching, easy scheduling, and flexible rescheduling when needed.
The tutor we worked with, Amanda B., is very knowledgeable, patient, and genuinely invested in helping our daughter improve. Chloe went from struggling with quizzes and tests (often in the 50-60% range) to successfully retaking them and building real confidence. The one-on-one video sessions with interactive whiteboards made a big difference in her understanding of tough topics like systems of equations, matrices, and function transformations.
Even though we’re pausing sessions this summer while she transitions to College Algebra in August, we will absolutely be returning to Learner if she needs support again. The platform has been a reliable and effective resource for our family.
Thank you, Learner team, for connecting us with great tutors and making high-quality help accessible. I highly recommend Learner.com to any parent looking for personalized academic support.
— Wesley Dyess, parent of a high school sophomore

June 15, 2026
Unprompted review
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Reply from learner.com

Thank you so much for your thoughtful review, Wesley! We're thrilled to hear that Chloe gained both confidence and a stronger understanding of Algebra 2 during her time with Amanda.

We'll be sure to share your kind words with Amanda and the rest of our team. It's wonderful to know that the flexibility of our platform and the personalized support made such a positive impact on your family's experience.

We truly appreciate your recommendation and look forward to supporting Chloe again if she ever needs us. We wish her all the best as she starts College Algebra this fall!

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Rated 1 out of 5 stars

I was forced to take two tutors that don't meet our requirement while they have tutors of what we really need

I tried to find a math tutor to help my kid SAT math. I tried both oral and written methods to state my special request in terms of what kind of math tutor we need. and I paid the tuition fee for this initial trial.

Unfortunately, the advisor Matt G. didn't listen to my request, he assigned one that is not meet our requirement. I delivered my concern to the advisor and he insist his decision. After the first trial, we were not satisfied with the assigned tutor. The advisor promised to change another one. then I wrote an email again, to clarify our special request in terms of what kind of math tutor we are looking for the third time. and then, he sent the wrong tutor again! After I stated my disappointment and refuse to make another meeting with this second tutor, the Advisor ends our communication and says bye-bye.
I was kicked out.

I suspect these advisors has some kind of "behind the table deal" with those tutors, so the advisors get commission if those purposely chosen tutors are assigned to the customers. There are so many tutors waiting to find paid jobs, more chance to teach means more money to earn.

The reasons I am suspect this is that
I stated what is our requirement many times, both in oral and in written. It's just simply ignored. I don't think this is coincidence, especially by looking at the limited tutors' profile, I do see some tutors fit our special needs, that is the tutor's major should be math at their college. and they are SAT Math tutor too.

The total two times that I sent my special request all happened during weekend. The advisor told us we may need to wait 24 hours to get assigned a tutor. But there is no any waiting time, the two unqualified tutors are almost assigned immediately to us. The advisor is so actively involved in the tutor assignment, even he is taking day off (I've got out of office automated emails). I can't identify the purpose of such "hard working" attitude. The most interesting thing is that after I stated my disappointment to assign another unfit tutor to us and refuse to take, the advisor ends our communication with one word "Good luck". I was kicked out.

In sum, why the advisor kept assigning a tutor that is not meet our requirement and I've stated our requirement many times already, both in oral and in written. And there are some of the tutors meet our requirement! I can't help thinking of such "behind the table deal" really happens, only that way will make what happened lots of sense.

If what I suspect is correct, this learner sucks. Its reputation will be ruined. At least the quality of the service of this company sucks.

May 10, 2026
Unprompted review
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Reply from learner.com

We're sorry your experience did not meet your expectations. We understand how important it is to find the right tutor, especially for SAT preparation.

We'd like to clarify that our advisors never receive commissions or incentives for recommending specific tutors. Every recommendation is made based solely on what we believe is the best fit for the student.

When it became clear that we were unable to meet your expectations, we felt it was better to be honest rather than continue making recommendations that you weren't comfortable with.

We appreciate your feedback and wish you and your student all the best moving forward.

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