Lease4Less Reviews 

1,247
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, highly knowledgeable, and quick to respond to any inquiries throughout the leasing process. People consistently note that the team goes the extra mile to secure the best vehicle deals and ensure a completely smooth process from the initial contact to final delivery. However, some people mentioned frustrating issues with delivery delays and a noticeable lack of proactive updates from the team. Some reviewers also noted ongoing difficulties in obtaining timely responses when chasing customer support for essential information regarding their vehicle's status.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, knowledgeable, and... See more

Service

People report positive experiences with service, highlighting that team members are efficient, helpful, and... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, efficient, and friendly support from... See more

Response time

Customers report extremely positive experiences with response times, noting prompt and efficient... See more

Delivery service

Clients share satisfaction with the delivery service, noting that vehicles arrive on time and smoothly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from Matthew Cornes who found me a brilliant deal on a new Audi Q6 etron. Lease 4 Less were miles more competitive than Audi direct and they were true to their word re delivery dates... See more

Rated 5 out of 5 stars

Great service. Had been let down by other lease companies but these we amazing. I dealt with James who was brilliant, very open and honest about the whole thing, and made the whole experience posit... See more

Rated 5 out of 5 stars

We’ve been working with James Rushton for about five years now and honestly wouldn’t go anywhere else! He’s sourced four vehicles for us so far — both business and personal — and we’ll be ordering... See more

Rated 5 out of 5 stars

Matthew Cornes has been really helpful from the start — super quick to reply, always clear with information, and has made everything easy and stress-free. He’s kept me updated throughout and got every... See more


Company details

  1. Car Leasing Service

Written by the company

Lease4Less is a specialist vehicle leasing broker with access to many funders, and our aim is to secure the highest discounts on vehicles, and select the most appropriate funder to suit your requirements. This is based on price, quality of service, availability of credit, your preferences and your ultimate satisfaction.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,247)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience dealing with…

Very good experience dealing with lease4less. Great correspondence with James the leasing consultant and made the process of purchasing a new car a breeze. Would highly recommend.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Leasing 2nd car with them

Leasing 2nd car with them, dealt with James Rushton top man never once did i feel pressured in any way into doing things quick always helpful and quick to respond to any queries I had , would definitely recommend.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely 👍 👍

Sorted a great car at a great price 😊
James was excellent to deal with and everything went smoothly from enquiry to delivery of the vehicle.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve got a review for James at…

I’ve got a review for James at Lease4Less. The service was amazing. He communicated really well and explained everything clearly. This was my first time ever leasing a car and my first time getting a car after passing my test, so I was very nervous and didn’t know where to start. James talked me through the whole process, listened carefully, and made everything so much easier.

Even after I received the car, he checked in to make sure everything was okay. When I later had some issues with the car, he went above and beyond to look into it and provide support.

I would definitely recommend Lease4Less, but especially James — he was fantastic from start to finish.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

New Lease Agreement

I dealt with Matthew Cornes through the complete process of arranging and agreeing a new vehicle lease agreement and he was very efficient and knowledgeable.
Couldn't be faulted.
Rob

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

So far I shave leased few cars with…

So far I shave leased few cars with different leases company with some difficulties, on this occasion thanks to Mr James Ruston things went very smoothly. I am happy about the company and the car suggested by James.

November 13, 2025
Unprompted review
Rated 2 out of 5 stars

Top experience, well only for sales…

My experience with Stephen was excellent right from the start. He helped me every step of the way through the order process. His response was quick and accurate giving me assurance that this company can handle my new car order with ease.

The above was my view nearly 5 months ago. Sadly since then it's got a lot worse with no end in sight. No updates unless I chase, 0 call backs and when challenged they turn their supply issues into my problem. Sadly can't recommend these anymore.

November 12, 2025
Unprompted review
Lease4Less logo

Reply from Lease4Less

Thank you for your review. We’re disappointed to hear your recent comments, and we’d like to address some key points clearly.
Your vehicle is not yet overdue, and the delivery timeframe you were provided at the point of order was clearly stated as estimated, not guaranteed. This is standard across the industry, and we reiterate this in all communication to ensure expectations are transparent from the start.
The manufacturer of your chosen model is experiencing well‑documented production and supply delays across multiple vehicles. These issues affect all retailers and customers nationwide and are entirely outside the control of any broker or dealer, including ourselves. We cannot provide updates that manufacturers have not yet released, and we always pass on new information the moment it becomes available.
We understand delays are frustrating, but it is not accurate to suggest a lack of action on our part. Your order continues to be monitored closely, and we remain committed to keeping you informed as soon as the manufacturer supplies updates.
Thank you for taking the time to share your feedback

Rated 5 out of 5 stars

Always a pleasure dealing with the…

Always a pleasure dealing with the Lease4less team - although they are consistently driving up the cost for the customer, they do look for ways to deliver a good deal at the end of the day.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and professional

This is the second time I've used them, both times I delt with a lovely young lady, she made the whole process of ordering and taking delivery of my vehicle faultless, the same with my recent vehicle ordering and I'm sure it will arrive to my satisfaction.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Matthew Cornes – Seamless and Stress-Free Experience

I recently secured a lease deal for a BMW i4 M60 with the help of Matthew Cornes, and the experience was outstanding from start to finish. Matthew was incredibly quick, accurate, and efficient, ensuring that every step of the process was smooth and stress-free.

He provided clear communication, handled all the details with professionalism, and went above and beyond to make sure everything was completed seamlessly. I couldn’t be happier with the service and would highly recommend Matthew to anyone looking for a great leasing experience.

Thank you, Matthew, for making the process effortless and enjoyable!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Recommended by a friend

Recommended by a friend. Found the experience professional and straightforward, guided through the leasing process, nothing was to much trouble. Kept updated on a regular basis.
Looking forward to receiving the car shortly.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Laura has been absolutely brilliant in…

Laura has been absolutely brilliant in helping me arrange my new car lease. She was friendly, professional, and incredibly knowledgeable. She guided me through every step of the process, answered all my questions promptly, and made sure everything ran smoothly.

November 4, 2025
Unprompted review

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