Carwow Leasey Reviews 

1,318
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 815 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the incredibly helpful and professional staff who guide them seamlessly through every single step of the leasing process. Consumers truly appreciate the fast communication, friendly attitude, and efficient service provided from initial inquiry right up to the final vehicle delivery. Some reviewers were not happy with unexpected delivery delays and occasional unclear communication regarding exact arrival times. A few people also mentioned that expected dates were pushed back multiple times, making personal scheduling extremely difficult and causing noticeable frustration during the final stages of the process.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpful, professional, and... See more

Service

People report high satisfaction and appreciation regarding the service, noting that staff members are... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are helpful, responsive, and... See more

User experience

Users describe positive interactions with user_experience, highlighting a straightforward and hassle-free... See more

Delivery service

Customers had positive experiences with delivery service, highlighting smooth and efficient processes from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such good service from Ralph , each email , message or call was answered very quickly . We got more money from selling our car through Car wow than dealers were offering as part exchange , and we got... See more

Rated 5 out of 5 stars

Right from the start and throughout the process, Carwow Leasey, were friendly, very competitive, helpful, communicative and determined. Especially Simon Butler, who held our hand and put us right o... See more

Rated 5 out of 5 stars

This was a no hassle arrangement, Sven gave me a call to check that this was the right option for me, approximately 2 weeks after the initial call I had my new car. Amazing from start to deliver... See more

Rated 5 out of 5 stars

Had a fantastic experience from start to finish with Jamie Lowe. He made it simple from the initial enquiry and quote to completion and delivery of the vehicle. As I was urgently needing a car Jamie... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,318)

774 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was a no hassle arrangement

This was a no hassle arrangement, Sven gave me a call to check that this was the right option for me, approximately 2 weeks after the initial call I had my new car.

Amazing from start to delivery of the new car.

I would highly recommend Carwow and Sven.. and will definitely be using again once my lease is due for renewal.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Joe! …

Throughout the whole process Joe was prompt and courteous in his communications, sorting everything out for us, and putting our minds at ease with our first foray into the world of EV driving. Couldn't recommend highly enough!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Such a refreshing experience

Such a refreshing experience. Normally when dealing with car salesmen and advisors it can be so unrealistic and unrelateable but Richard was great and easy to talk to. Spoke through different option and helped get me a test drive for new car. Wasn’t pushy and wanted the best for us! Spot on!

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Easy talking with a professional

Spoke with Ben about a couple of cars, he came up with a fantastic deal on a Skoda VRs which is now sat outside my house.
Totally satisfied with the whole service. I asked Ben lots of questions, each one answered with ease.
Great job!

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Sven kept me updated throughout. There was a bit of misunderstanding with my contract but Sven was very honest and apologetic regarding this, so I felt I could trust him and went ahead with my contract. I received regular emails with the updates.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Denise was amazing and very…

Denise was amazing and very professional. Her communication was on point and knowledge exceptional! Thank you 5 star service! The car is amazing also!

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience and Sven was very helpful!

Searching the options was really easy and efficient to fine tune a lease option I was happy with. Sven then stepped in to guide me through the process and get it all finalised. He was very helpful, friendly and patient. Would definitely use this again for my next lease.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

A very good experience.

A very good experience.
My leasing consultant, Sven Liegis, was excellent and all points of interaction with Carwow Leasey were smooth, clearly explained and prompt.
What could be a potentially daunting process was made easy and I would highly recommend them.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Uwais was very trustworthy

Very trustworthy and honest about how they do business. This helps me make my decision very much

I would also like to share in my personal experience Uwais was very helpful with finding the right car for me. I know it can sound a little silly, but I was stuck between a few options which Uwais did a very good job of simply laying out the facts and helping clear up any confusion when it comes to comparisons.

Honestly, I thank you very much Uwais

August 5, 2026
Unprompted review

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