Carwow Leasey Reviews 

1,377
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 793 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, professional, and responsive, guiding them smoothly throughout the entire car leasing process. Many people highlight the seamless and efficient user experience, noting that vehicles are often sourced quickly and delivered promptly without any hassle. However, some reviewers were not happy with unexpected delivery delays and scattered communication as scheduled arrival dates were repeatedly pushed back at short notice. A few consumers also mentioned that these timeline changes and lack of consistent updates caused significant frustration when trying to secure a vehicle.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and patient... See more

Service

Consumers find service to be exceptionally satisfying, frequently highlighting smooth, transparent, and... See more

Customer service

Users describe positive interactions with customer service, often highlighting how helpful, professional, and... See more

User experience

Customers expressed great satisfaction regarding their user experience, highlighting that the leasing process... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that cars frequently arrive on time and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a car on order with another company, they kept changing dates, were evasive or just lied in their slow responses. So I changed to carwow and the process was much smoother. Sven was excellent, h... See more

Rated 5 out of 5 stars

Right from the start and throughout the process, Carwow Leasey, were friendly, very competitive, helpful, communicative and determined. Especially Simon Butler, who held our hand and put us right o... See more

Rated 5 out of 5 stars

Jamie at Carwow Leasey was great. Another supplier let us down, but he managed to get me a last minute deal on exactly the car I wanted for a great price. Process was smooth, fast, and flawless.... See more

Company replied

Rated 5 out of 5 stars

Such good service from Ralph , each email , message or call was answered very quickly . We got more money from selling our car through Car wow than dealers were offering as part exchange , and we got... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,377)

787 reviews in the last 12 months

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Rated 5 out of 5 stars

Sven was awesome to deal with in…

Sven was awesome to deal with in sourcing and delivering exactly what we wanted. When there were a few unforeseeable hiccups they were dealt with above and beyond expectations. Communication was excellent and was a pleasure dealing with. Will definitely be doing future business with Leaseys and Sven.

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very smooth and trouble free

My first time leasing a vehicle and the experience could not have been more straightforward.
A quick name drop for Ralph Burbeck-Hunt who dealt with the majority of the correspondence. Ralph was very polite, professional, well spoken and responded promptly to any communication. A realistic timescale for delivery was given, and I was kept updated on the progress every two weeks. In the end delivery was slightly earlier than expected.
Delivery itself by the supplying dealer was trouble free, with the driver giving ample notice of expected arrival time. Handover was straightforward.
A follow up call was appreciated, with advice then supplied as to how to resolve a small issue with the dealer.
All in all a very positive experience.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic deal

After securing a fantastic deal with Simon Butler it was just a case of waiting to take delivery of our brand new car. Smooth delivery and we were kept informed every step of the way. Will be using again for our next car

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Checkout Carwow first!

I have had excellent service from Carwow.
Firstly the cost of leasing the vehicle I wanted was better than all other companies on the comparison website.
Then I was assisted by a very competent young man called Noa Venter. Guided by him I moved through all the arrangements quickly and efficiently. He is very knowledgeable and answered all my questions promptly. The training by provided by Carwow is obviously first class. Judging by Noa, their employees obviously know their job.
I am delighted with the service I received from Carwow and will definitely be recommending the company to my friends and family. Moira

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

CarWowLeasey - Excellent Service

After searching and researching (Car Wow Car Reviews are very helpful in this respect) for some months for a new lease car CarWowLeasey had the perfect blend of price, terms and car. Added to this the customer service Max Gardner offered in helping me find the ideal package was excellent. All backed up by the strong and reputable Car Wow Group brand. Highly recommended.

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

Carwow Leasey and Calum Duffus

We contacted CarWow Leasey after being let down by another leasing company, who were unable to honour the original price they had quoted us. Another provider we approached was also quoting around ten weeks for delivery of the vehicle we wanted.

CarWow Leasey were competitive on price, but what really stood out was their service and ability to source and deliver the car much faster than the alternatives.

I spoke with Calum, who provided a range of pricing options and clearly explained the stock they had access to. Unfortunately, for reasons on our side, we then had to delay making a decision and were out of contact for around a month.

When we got back in touch, Calum was very professional and completely understanding about the delay. Importantly, we hadn't been hassled or put under any pressure during the delays.

Calum ultimately secured the vehicle we wanted at a price slightly below the other companies we had spoken to previously, and the car was delivered in around 2-3 weeks.

I had expected the whole process to be considerably more drawn out and potentially quite painful, particularly given our previous experience. We may have been fortunate with vehicle availability, but CarWow Leasey, and Calum in particular, made the process straightforward, professional and efficient, with good communication throughout.

Very pleased with the experience and I would happily recommend them.

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

Carwow leasey simply the best!!!


I decided to use Car Leasey after doing a considerable amount of research into the car I wanted to lease and comparing a number of different car leasing companies.

What really impressed me was how effective Car Leasey was as a comparison service. They found me the cheapest lease deal available for the exact car I wanted, based on my specific requirements, including the lease term, initial payment and annual mileage. This was invaluable because it saved me the time and hassle of searching numerous companies myself to find the best deal.
From start to finish, the entire leasing process was straightforward, efficient and completely stress free. A huge part of that was down to Jamie at Car Leasey. He was extremely helpful, professional and responsive throughout the whole process, and his customer service made what could have been a complicated process incredibly easy.
I genuinely cannot speak highly enough of Jamie and the service I received from Car Leasey. I am extremely pleased with the deal I secured and with the overall experience.
I would have absolutely no hesitation in recommending Car Leasey to anyone looking for a competitive car lease deal, and I will definitely be using them again for any future leases.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

VW Golf R

Ralph Burbeck-Hunt was fantastic to deal with from initial enquiry through to car delivery and follow up. Will be recommending him and using him in future!

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service from Ralph and Lucy, Good communication through the whole process and helped answer all my questions.

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

"5-star service from start to finish Ralph was brilliant!"

"Absolutely brilliant service from start to finish! Ralph Burbeck was so helpful, patient, and professional throughout the whole process. He kept me updated, explained everything clearly, and made getting my new car so easy and stress-free. I’m so happy with the car and the service I couldn’t have asked for anyone better. Highly recommend! ⭐⭐⭐⭐⭐"

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with the service I…

Really pleased with the service I received. Jamie was incredibly helpful in finding a car that suited my needs and requirements, and he made the whole process straightforward and easy.

I had a specific deadline for when I needed the car, and Jamie was able to find a suitable option and arrange delivery in time, which I really appreciated. Communication was great throughout and I always knew what was happening.

I would definitely recommend Jamie and Car Leasing to anyone looking for a helpful and efficient leasing service.

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Sven!

I had a car on order with another company, they kept changing dates, were evasive or just lied in their slow responses. So I changed to carwow and the process was much smoother. Sven was excellent, honest and very fast to respond to any questions I had. Yes there was a small delay in delivery times, but all I ask is an honest reason why and an accurate update, which he quickly gave.
Very competitive pricing as well. Will definitely use them again.

September 14, 2026
Unprompted review

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