Be prepared to jump through hoops. This was easily one of the worst onboarding experiences I’ve had. The ID verification alone had to be repeated close to 20 times. Each time it failed for reasons... See more
Company replied
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See what reviewers are saying
Leased a Tesla through Leaseteq Service-wise, a highly automated and slick yet manages to feel personal. There was some confusion about the option to buy after the lease expires, but this was... See more
Company replied
After my great experience with LeaseTeq both in contract closing and later with customer service, I decided to revise my review up to 5 starts. This valuation better reflects my experience to date wit... See more
Company replied
Waiting time before speaking to the “identification expert” takes about 45 minutes (on Saturday). Last minute need of changes at the amount, that was made by the car selling in-charged and suddenly... See more
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Company details
Written by the company
LEASETEQ ist mehr als eine Plattform – wir gestalten die Zukunft der Mobilität. Unser Ziel: Autofinanzierung, die für alle einfach, transparent und nachhaltig ist. Für Endkunden wird Autofinanzierung so bequem wie nie – mit wenigen Klicks, jederzeit online und sicher. Händler profitieren von reibungslosen Prozessen ohne Papierkram, Hersteller von moderner Technologie, die integriert und automatisiert. Finanzierungspartner erhalten Zugang zu stabilen Auto-Portfolios als Anlagelösung und werden Teil eines starken Ökosystems. Die nächste Generation Autofinanzierung beginnt mit LEASETEQ.
Contact info
Scheideggstrasse 73, 8038, Zürich, Switzerland
- welcome@leaseteq.com
- leaseteq.com
3.6
Average
326 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rapid and easy process
Rapid and easy process: from initial request to final, digitally signed financing agreement, it took less than 24h.
June 29, 2022
Reply from LEASETEQ
Dear Mr. Willisen,
Thank you for your Feedback. We are proud to offer our customers a completely digital experience, where a leasing contract can be completed in just 15 minutes. Did you know, that the current record is just 7 minutes 43 seconds? We always strive for the best.
Your LeaseTeq Team
Reply from LEASETEQ
Dear Negrete,
Thank you very much for your valuable feedback and taking the time to share your experience with us. As digital pioneers, we love simple and fast yet personal processes. It is great to read that we are living up to this goal.
Your LeaseTeq Team
It was efficient
It was efficient. Things went smoothly from ordering my car to the lease approval till delivery of my car.
I only have positive to say about leaseteq and Tesla.
December 8, 2022
Reply from LEASETEQ
Hi Adan,
Thank you very much for your constructive feedback, which shows that our service has been to your complete satisfaction. It is our highest goal to simplify the complex things for our customers so that they can turn to more important things.
Your LeaseTeq Team
quick and very responsive when I had…
quick and very responsive when I had questions or suggested adjustments.
Your team was professional and first and foremost very consumer centric. Hence the great experience.
November 16, 2022
Reply from LEASETEQ
Good morning Daoud,
Thank you very much for your valuable feedback and taking the time to share your experience with us. As digital pioneers, we love simple and fast yet personal processes. It is great to read that we are living up to this goal.
Your LeaseTeq Team
Fast response and serious company
Fast response and serious company. Very good experience!
November 8, 2022
Reply from LEASETEQ
Dear Toto,
What a great feedback, thank you! We always strive for the highest efficiency so our customers can focus on what it's all about - their new dream car.
Great that you took the time to share your experience with us.
Your LeaseTeq Team
Reply from LEASETEQ
What a great feedback, dear Nadima. We thank you for taking the time to give us a review.
Your LeaseTeq Team
Reply from LEASETEQ
Hi Stephen,
We are delighted to have received such a great feedback from you. Thank you for taking the time to share your experience with us.
Your LeaseTeq Team
Reply from LEASETEQ
Dear Serge,
Thank you for your Feedback. We are proud to offer our customers a completely digital experience, where a leasing contract can be completed in just 15 minutes without pen and paper. Did you know, that the current record is just 7 minutes 43 seconds? We always strive for the best.
Your LeaseTeq Team
The service was fast and very efficient
October 9, 2022
Reply from LEASETEQ
Dear Alfredo,
This is exactly our goal and we are glad to hear you love the LeaseTeq experience.
Your LeaseTeq Team
Reply from LEASETEQ
Glad to hear that, dear Patrick. Your feedback makes us super happy.
Your LeaseTeq Team
My experience with LeaseTeq was great…
My experience with LeaseTeq was great because the process was really fast and easy. Amazing service.
November 9, 2022
Reply from LEASETEQ
Dear Michail,
What great lines of praise we read from you. Thank you very much. We are especially pleased that you highlight our service. Our team is very dedicated and always there for you.
Your LeaseTeq Team
Reply from LEASETEQ
What a delightful feedback, dear Mark. Thanks for sharing your experience on here.
Your LeaseTeq Team
Easy process and not too many documents…
Easy process and not too many documents required!
November 10, 2022
Reply from LEASETEQ
Dear Nancy,
We love processes that make life more enjoyable. We are glad we could provide you with a pleasant leasing experience.
Your LeaseTeq Team
Good experience and fast process.
Good experience and fast process.
I was missing a contact person to ask more questions about the details of the contract.
However, overall, a good experience
November 20, 2022
Reply from LEASETEQ
Good afternoon Monika,
We're glad you were still able to complete everything smoothly thanks to our simple digital process. We always make sure to provide sufficient customer support and apologize that this time it didn't work out ideally. If you have any further questions, please do not hesitate to contact us. Our service team is looking forward to hearing from you. With best regards
Your LeaseTeq Team
Reply from LEASETEQ
You're very welcome, Cristina. Thank you for letting us know that you had a delightful experience with LeaseTeq.
Your LeaseTeq Team
Everything was simple and easy
July 20, 2022
Reply from LEASETEQ
Glad to hear that, dear Ali. Your feedback makes us happy.
Your LeaseTeq Team
Very user friendly process and…
Very user friendly process and available late at night for ID verification! Top Notch!
November 2, 2022
Reply from LEASETEQ
Dear Xi,
That is exactly what we are aiming for and we are glad to hear that you enjoyed your experience with LeaseTeq. Our team is very dedicated and passionate about what they do. Glad we were able to provide the right help at the right time.
Your LeaseTeq Team
Reply from LEASETEQ
What a great feedback, dear Elzbieta. We thank you for taking the time to give us a review.
Your LeaseTeq Team
I don t speak English please ask your question in the customer language
Easy to get the leasing
August 16, 2022
Reply from LEASETEQ
Hi Mr. van der Veken,
We create simple and fast processes so that our customers have more time for other things in everyday life. We are glad you felt the same way and we want to thank you for taking the time to share your customer experience with us.
Your LeaseTeq Team
Very smooth fully digital process
October 7, 2022
Reply from LEASETEQ
Hi Benedek,
Satisfied customers are our highest goal. When we achieve this, it tempts us to reach immeasurable heights. We sincerely thank you for your uplifting feedback and for taking the time to share your customer experience with us.
Your LeaseTeq Team
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