Excellent service from Mehdi Bakrim service client. He did several manipulations to check why I couldn't make or receive calls, followed up by email and a phone call today. So refreshing to speak to a... See more
Company replied
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Excellent service from Mehdi Bakrim service client. He did several manipulations to check why I couldn't make or receive calls, followed up by email and a phone call today. So refreshing to speak to a... See more
Company replied
Very good! Top quality experience, does not waste your time. Maybe misses some sort of climate pledge (1% for the planet?). Also I find it sus that they offer 0.01 EUR/Mo in a long list of seemingly r... See more
Looking at some of the 2-3 or even 1 star reviews I am surprised. After 13 years with O2 and being SIM only monthly rolling contract and paying £11 a month I decided to switch to Lebara who uses Voda... See more
Lebara’s service has been exceptional, they have good coverage in overall Europe. And amazing customer care support…especially mr. Othmane. He helped me with a problem I faced flawless and quickly! Tr... See more
Company replied
LEBARA est un opérateur de réseau mobile virtuel spécialiste des appels depuis la France et l’Europe vers l’international et de l’Internet. LEBARA fait partie des premiers fournisseurs de cartes SIMS et forfaits prépayés tout compris (Appels/SMS/Internet) sans engagement de qualité à des prix avantageux.
78 rue championnet, 75018, Paris, France
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Reply from Lebara Mobile (FR)

Reply from Lebara Mobile (FR)
Unfortunately I had to change the service provider because I was unable to open any application on my phone as the LTE ( which Lebara reclaims the equivalent to 4G… which I don’t agree with ) download speed is so low. Phone calls are ok but internet is almost impossible to use outside, which there’s no meaning of having a smartphone.
Attention, Lebara asked me to review on trustpilot on the day of account opening. I refused to write a review as I don’t know the quality of the service. Indeed after using Lebara for a weeks now, I’ve already decided to change it.
I have a problem with my account,and your consultant has managed it very well and very fast. Thank you for the experience!
I dealt with Naja today and he was very helpful and solved my issue.
It’s very nice and he clearly said everything perfect
great customer service from Najj Abdelghani. set my mind at rest. would recommend based on this converation
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