Easy ordering, quick shipment, great value! Loving and very impressed with my new XPress 750! If you want the "traditional" bike look, with the benefit of a great pedal assist experience for those i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The delivery was timely. The packing environmentally forward. While one of the fenders was bent during transit – you guys made it up relatively quickly and without too much fuss or must. I did find so... See more
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Other than great reviews, I found that shipping, packaging, workmanship and QUALITY was tip top shape! This bike is everything I thought it would be plus several extras that are of great quality also... See more
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The easy unboxing, the ease of assembly. The comfortable seat and overall riding. The only downside is the complete folding capability. You have to remove the front tire,and front fender inorder to ge... See more
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Company details
- #22 of 48 best companies in Bicycle Store
Written by the company
At Lectric eBikes, we understand that riding should be fun, not stressful. That’s why we create eBikes that remove the barriers of getting around—designed for effortless use, priced within reach, and built to keep up with real life. We believe freedom on two (or three) wheels should never come with complications or compromises. By focusing on reliability, fair pricing, and long-term value, we ensure that everyone can ride without worry and explore life without boundaries.
Our Commitment to You
Written by the company
- Built on Legendary Service
- We believe that putting people before profit is a disruptive force for good. This belief steers our journey towards creating more than just a brand—it's about fostering a community. One built on trust, support, and shared momentum. It means giving more people the freedom to ride, ensuring fairness over frugality, and remembering that the best business is the one that puts people at the center. Because real momentum comes from doing the right thing in every single moment.
Contact info
2311 W Utopia Rd, 85027, Phoenix, United States
- +16027150907
- contact@lectricebikes.com
- lectricebikes.com
4.5
Excellent
2K reviews
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Out of the mouth of babes
I wondered how easy it would be to put together. It was flawless with one exception and I couldn't figure it out. My three year old grandaughter was watching me. She says in a three year old voice "that's not correct. It's backwards" ... yeah ... you can guess who was right!
May 1, 2026
Reply from Lectric eBikes
Hello Steve,
That is absolutely adorable!
It sounds like you have a future master mechanic on your hands. We’re so glad the rest of the assembly was flawless, even if your granddaughter had to show you the ropes on that one part!
Thank you for sharing such a heartwarming story, and happy riding to you both!
The Xpedition 2 is a great cargo bike
The Xpedition 2 is a great cargo bike. Customer service is helpful and responsive. On-line videos are very helpful. The bike was easy to put together. Fantastic value.
May 1, 2026
Reply from Lectric eBikes
Hello Richard,
We’re so glad to hear the XPedition2 is hitting the mark for you! It’s awesome that the videos made assembly a breeze and that you’re finding the bike to be a great value. Thanks for the 5-star shoutout!
Great quality product
Great quality product, and customer support team was available to answer questions when I had them.
May 1, 2026
Reply from Lectric eBikes
Hello Devin,
We love to hear that! Our team takes a lot of pride in being there whenever our riders have questions. Thanks for the 5-star review and for choosing Lectric!
Great bike for the budget.
I did plenty of research and decided to get the xp4. So far it's been great, really been loving it. Needed a bit of a tune up but that's to be expected. The four stars are from the fact that it went on sale a week after I received my bike and customer service wouldn't agree to honor the price or send any of the extras, which I found kind of lame because.. I could just return the bike in that period of time. So I'm not sure if I'll buy my next bike from lectric or not, since I'm looking for one for my partner now.
April 30, 2026
Reply from Lectric eBikes
Hello Conrad,
Thank you for the research you put into choosing the XP4! We’re thrilled to hear you’re loving the ride so far.
We sincerely apologize for the frustration regarding the sale. We typically don't honor past or future promotions, and while we understand the disappointment, we try to be as transparent as possible with our policies. Regarding the return option, we do have to mention that return fees can reach up to $300 for bikes that haven't been ridden, which is why we aim to find other ways to support our riders.
We truly appreciate your feedback, and we'd love to help you find the perfect bike for your partner when the time is right!
Reply from Lectric eBikes
Hello James,
That is so great to hear that!
Thanks for the great review!
Great value -well made
April 30, 2026
Reply from Lectric eBikes
Hello Kurt,
Thanks so much for the 5-star review and your great feedback!
Free bags now I didn't get i got two…
Free bags now I didn't get i got two weeks to send it back and I will!!!
April 28, 2026
Reply from Lectric eBikes
Hello John,
We have sent you an email so we can assist you with getting those pannier bags!
New trike…
So just received my trike yesterday and assembled it and the seat has a large indent in it. I thought maybe it would pull out but 24 hrs. later it remains the same. I was wondering if it could be replaced I can send this one back. Other than that I absolutely love the bike
April 30, 2026
Reply from Lectric eBikes
Hello Kim,
We are so glad to hear that you are absolutely loving your new trike!
I am incredibly sorry to hear that the seat has a large indent in it. We want to make sure your ride is as comfortable as possible, so I have already requested to have someone from our team reach out to you directly to help get this resolved and discuss a replacement seat for you.
Thank you for your patience, and we will be in touch soon to get you back to riding in comfort!
Great E2E experience Great buying…
Great E2E experience Great buying process, great bike, enjoy riding my xp4
April 23, 2026
Reply from Lectric eBikes
Hello Emmanuele,
We love hearing that! It sounds like you had a smooth ride from the checkout button all the way to the pavement. Thanks for the 5-star review and for choosing the XP4! Enjoy every mile!
Very happy with the bike
Very happy with the bike, aside from the seat not being very comfortable. The pedal assist works very well and like that you can change the settings to meet your style of riding. Like how much torque is apply.either 3 seconds or immediately. Very impressed with the belt drive with how quiet it is. It's been only 7 days and I've already put 50 miles on the bike. Would recommend anyone interested in lectrice to were a helmet. Due to the fact that the bike is very fast and gets up to 20 mph in second.
May 8, 2026
Reply from Lectric eBikes
Hello Tyler,
That is awesome! 50 miles in the first week! It sounds like you are really dialing in those PAS and torque settings to match your riding style. We’re glad you’re enjoying that quiet belt drive and the speed of the bike, and we couldn't agree more about the helmet recommendation!
We are sorry to hear the seat hasn't been very comfortable for you so far. We do offer a Comfort Seat on our site that includes a larger saddle and a suspension seat post if you're looking for a plusher ride!
Thanks for the great review and keep on enjoying those miles!
Simple choice
After many reviews I chose the xpeak 2. It is exactly what I was looking for in an E-bike. Delivery was fast, Assembly was simple. Cruises along very nice. Would recommend this bike to anyone
May 11, 2026
Unprompted review
Reply from Lectric eBikes
Hello Dale,
That is fantastic to hear! We’re so glad the XPeak2 lived up to the research and is exactly what you were looking for. It’s a beast on the trails, and we’re thrilled the assembly and delivery were a breeze for you.
Thanks for the recommendation and the 5-star review!
The product is top line.
The product is top line. My wife has the 1st first xp2 of the family. Everything about it is A1. My 2nd one just came. Little work with the great customer service and Tech department will have mine up and running. Lectric is a great company, great products
April 30, 2026
Reply from Lectric eBikes
Hello John,
We’re so glad to hear the XP 2.0 has become a family favorite! It’s awesome that you’ve come back for a second one.
Our customer service and tech teams are always here to help ensure your new ride is running perfectly, so don't hesitate to reach out as you get everything dialed in. Welcome to the 2-bike club, and happy riding to you and your wife!
The amount of emails this company sends has tarnished my experience
Everything was pretty smooth in terms of ordering and delivery. I wish I knew the tools required so I could’ve had them on hand when my bike arrived. My biggest gripe, and this has legitimately become the reason I will not recommend this company has been the absolute barrage of emails from day one. It’s borderline harassment and something I find unacceptable from a company.
April 23, 2026
Reply from Lectric eBikes
Hello Tim,
Thank you for your honest feedback! We’re glad the ordering and delivery process went smoothly for you. We appreciate the note regarding the tools. We'll definitely look into making those requirements clearer for future riders.
We sincerely apologize for the frequency of the emails. We certainly don't want our excitement to feel like a barrage! If you’d like to be removed from our mailing list, please just let us know and we can take care of that for you, or you can click the "unsubscribe" link at the bottom of any of our messages.
We hope you enjoy the ride regardless, and thank you for choosing Lectric.
I just don't like how long it takes to…
I just don't like how long it takes to get the product from Phoenix over to my place, but your products are fantastic. I really like them.
April 28, 2026
Reply from Lectric eBikes
Hello Joe,
We are so glad to hear you are loving our products! Thank you for the 5-star review and for your kind words about the bikes themselves.
We definitely hear you on the shipping time. Because our eBikes contain high-capacity lithium-ion batteries, they are classified as hazardous materials, which means they are required to ship via ground transport only. They can't hop on a plane, so they have to take the scenic route across the country to get to you!
We really appreciate your patience and your feedback. It helps us keep improving. Enjoy the ride!
Took a little longer to get the bike…
Took a little longer to get the bike than I anticipated. In spite of this once I figured it out (haven’t ridden a bicycle in probably 50 years) I love it. The only thing that I would suggest is to add a mirror (or two) for safety issues.
April 23, 2026
Reply from Lectric eBikes
We’re glad to hear you’re enjoying your bike. We appreciate your suggestion on the mirrors and will share it with our team. We hope you continue having many great rides ahead!
Having an issue with the bike display…
Having an issue with the bike display shortly after receiving it. I’ve emailed their support on May 11th and have received no answer or confirmation that my issue has been received. Calling their support number goes straight to voicemail.
April 23, 2026
Reply from Lectric eBikes
We apologize for the trouble you’ve experienced and the frustration with not receiving a timely response. This is not the experience we want for our customers. Our team will be reaching out to you directly to make sure this is properly addressed and resolved.
DO NOT BUY FROM LECTRIC!
Ok so lets start with the fact that there were no instructions. There was a qr code on the box linking to a Youtube video but the video didn't show how to install the headlight and front basket. I tried calling support three different times and different days of the week, during business hours, and got the same recording every time. I'm assuming all the positive reviews and Youtube videos about Lectric ebikes have been bought because there's no way anyone would buy from them otherwise. When you pay 2000$ for a bike you expect some level of quality assurance but the threading on the hex screws are absolutely abysmal. I had to drive to the hardware store twice (on mother's day) to find a hex wrench that would work on these awful screws. I've bought ebikes and etrikes on Aliexpress at a fraction of the price AND they were pretty much the same quality but better because you can actually screw the fenders on. Not to mention they provide you with all the tools necessary for assembly. DO NOT BUY FROM LECTRIC!
April 30, 2026
Reply from Lectric eBikes
We are sorry to hear about your experience. This is not the what we want for our customers. Our team will be reaching out to you directly to review your concerns and help address this with you. Thank you.
Lectric xp4 750
Had couple issues with both bikes one had a wobble on front crank the other couple scuffs on paint and a dented fork was a little upset not gonna lie and a call to lectric and with a couple pics and video they with no hesitation sent out what was needed to make it right and I have an appointment with a shop to get fixed I love our xp4s and would highly recommend buying from them they stand behind there products.
April 23, 2026
Reply from Lectric eBikes
We are sorry to hear you had a few issues at the start, but we’re really glad our team was able to quickly step in and get things resolved for you. We appreciate your patience and support, and we’re happy to hear you’re enjoying your XP4s.
Excellent product and service.
April 30, 2026
Reply from Lectric eBikes
We appreciate you leaving us a review! Enjoy your new ebike!
the packaging is amazing
the packaging is amazing.
... Shipping had minor issues.
1.) delivery was delayed, apperantly because the shipping label was HARD to read. Yes it was!
2.) the right side brake handle (for the rear brakes), has a very jagged edge on it. The handle had made it's way through the exterior box during shipping.
3.) where are the shrader-valve caps? Was there so much vibration, that they simply escaped?
... Okay; 4 stars, not 5
partly because there aren't guidelines for the display included.
Ihope to ride it soonishly
April 23, 2026
Reply from Lectric eBikes
Thank you for the detailed feedback. We’re glad to hear the packaging stood out positively, but we’re sorry about the shipping and setup issues you experienced. We appreciate you sharing these details and will be sure to pass the feedback along to our team as we continue improving the experience for our riders. Our team will be reaching out here shortly to assist you further with the brake lever and missing caps. We hope you’re able to get out and enjoy your rides soon!
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