Lee Jeans Reviews 83

They cancelled my order without letting me know. Had to track my order to learn they cancelled it.

I'll check my credit card to confirm I was credited the total amount. If not I'll post here again with an update.

I will not order from them again. Buyer beware.

Bait & switch on the BOGO. They are not being managed at all anymore. They are offering fake discounts. They will cancel the discounted part of your order and charge you full price plus shipping. They cheat the public and take your money and you can't do anything.

It's the second time I bought black Lee Jeans online and received poorly tailored products. On one pair, the zip is protruding all the time, because the seem is wonky, on the other, the inside bottom corner of the rear pockets pull holes in the fabric on which they are sued. The previous order contained jeans that were made of very thin fabric, with the same issue at the pockets. Sorry, I'm not prepared to pay top-range prices for bottom-range products anymore.

Placed order on Oct 12. It is now Nov 3 and the order still has not shipped. This was supposed to be a birthday gift. Called customer service, and they say they are unable to cancel my order, even though it hasn’t been processed yet. I asked to speak to management, and they said they would call me back. I never received a return call. This is completely unacceptable. I will never order from Lee Jeans again.

I really like lee jeans. But this is a problem. I placed my order on Oct 3. It is now Oct 24 2023 and my order has not shipped. The website noted that they were having delays. I have sent several emails through customer service. At this point I would like to be given the option to cancel my order because I don't trust the process anymore or AT LEAST some kind of real communication about what is going on.

Placed an order over a week ago and still have not shipped. The web site indicated that processing would take 2 days before shipping. It’s been 5x that and still no shipping. Shocked that management would allow these time frames to exist. Have they ever heard of buyers remorse or the marketing facts that long shipping time only frustrates customers to seek other vendors. This company will not be around long.

still waiting for my order to ship - ordered on October 6 2023.

I bought a pair of jeans nearly 3 weeks ago and they still haven’t shipped. I never got a confirmation email when I bought them—had to call and chase them for the order number. I’ve called four times since to check on the shipping status and they just keep telling me “it should ship by [insert day]” and then of course it doesn’t. This last time I called they gave me a promo code for another purchase. Like I will ever purchase from them again, lol. SHIP MY FRIGGIN JEANS ALREADY

Ordered 2 pr shorts. 2 days later 1 pr of order was canceled, no explanation. No out of stock etc, I called and that's what they told me. Shipping is ridiculously slow.

To the managers of Lee. I have been buying only Lee extreme comfort and performance shorts and pants think they are great.One big disappointment is the cheap zippers and pull tab is getting almost to small to grab shame whoever did this

The women's jeans I ordered were not at all as pictured on the website. No return label was sent. I called to ask for one and was told FED EX would print one out for me. They do not print return labels. I wasted 88.00. I donated the jeans. Will never buy from Lee again

Bought 4 pairs of khaki pants online and they were all so poorly made that I knew I had to return them. They charged me 7$ to return their garbage products. They were not flexible on the return method. It had to be fedex. I tried to complain to customer service and they were rude and overall just made the situation worse. I would give zero stars if I could. Never shopping lee again and I do not recommend!!!

Placed an early morning order at Lee’s website on 4/3/23 and they took a week to ship, then mailed it by messenger pigeon or by foot. It is not even slated to be delivered until 4/22/23. Ridiculous! I blame Lee for their slow shipping, non existent customer support and FedEx for their usual poor service. Lee lost a customer.

Less than 6 months ago I bought 2 pair of jeans. I had been purchasing Lee jeans for years so I had no problem ordering again. It's now March and one pair has holes developing at the inside top of both back pockets and the other has a hole at the same location at the right back pocket and on of the back left belt loops has broken. I've always enjoyed and gotten great use of of their product but now I'll never purchase them again'

Best jeans I have ever worn. The new extreme motion with elastic in the waist and tapered legs are the ultimate in comfort. Just ordered another 2pair. Thank you for a quality product at a fair price.

For years I have worn LEE but after today we will part ways.On 12-07-22 I ordered two pair of jeans using all the discount and free shipping if ordered before the next day.They billed my card the next day.(problem #1).I received the product didn’t like them and returned the next day, FedEx shows Lee received on 12-17-22 Lee sent a email on 1-12-23 saying they just received and are going to credit my card but they don’t want to do the correct amount,
(Problem #2) they claim they don’t refund shipping but there wasn’t supposed to be any,I had ordered in time.when I called they didn’t really care so I told them if this is how they want to treat a 25 year + customer then I don’t want nothing else to do with them. I know it’s less than $10 but it’s the fact they would rather loose a longtime customer than make it right

When placed order ordered wrong size tried to change doesn't let you then call and they state order has processed and you can't change order hasn't shipped tryed to cancel stated they have to ship and then you have to ship back this is not right!

I ordered the Relaxed Fit Fleece Lined Jeans in black, and when I first put them on thought, how soft and comfortable! But just bending over slightly they fall off my backside. And sitting down, forget it, they are halfway down my behind. I have some Lee jean shorts in the same size that don't do that at all. I normally wear a 12, but the size chart put my waist as the top end of a 14, so I ordered that. I am disappointed that I have to pay shipping to return them when the cut does not seem to be for women. It is really weirdly off. Not a size issue, but a structure issue. Also ordered the Sherpa Lined Long Rider Jacket. Normally a large is what I take in Women's, but this seems like an XL or XXL. But the sleeves are short for XL. I really wouldn't know what size would fit. Quality of materials in both items is good, but cut / sizing cannot be trusted. Regretfully need to return both.

Lee Jeans resolved my issue of " a very long time to wait", regarding delivery, in very short time. Less than 24 hours in fact. A good outcome. Thanks Lee Jeans team.

I placed a order with Lee on 5:20 PST pm on a Thursday. Immediately, I realized that I had made a mistake. I called immediately, but their customer service was closed for the day. So I woke up early (I'm on the West Coast) and called right away, very early in the morning. A service agent said that, because I failed to call back within a two-hour window, I could not change the order and be issued an exchange or a refund. She also told me there was no supervisor who could help me. Dealing with this agent was like deal with an automated non-person. She couldn't even acknowledge my frustration. This company is not customer oriented and I will never, ever deal with them again.