The young lady who helped me by phone, was very patient as I explained that I was having a difficult time changing my password. She tried several times to assist me, and her final attempt was success... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
She helped me solve a problem that as a customer I never should have had. Four calls within a span of 15 minutes - no open issues just being called to be sold additional products and services. This re... See more
Company replied
Alifer Aguiran is so professional and kind, and also very informative. I am in the process of trademarking two items for my company and she was very patient during the process. She helped me o... See more
Company replied
Brianna Mares is amazing. She is pleasant to talk to, patient and very professional. She explains everything in detail and even calls back to confirm that everything is done. She is someone everyone w... See more
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Company details
- #30 of 85 best companies in Legal Services
- #7 of 26 best companies in Business Administration Service
- #101 of 254 best companies in Business to Business Service
- #2 of 3 best companies in Estate Planning Attorney
- #5 of 7 best companies in Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.6
Excellent
33K reviews
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Qaonain Was very helpful
Qaonain Was very helpful. He was very thorough and accommodating. Such a novel idea in today’s world. He deserves a raise.
August 17, 2026
Reply from LegalZoom
Hi Kelvin,
We're so glad to hear that our customer support representative, Qaonain, was very helpful, thorough, and accommodating. We appreciate your positive feedback and kind words.
Best,
Kranti
The goal was accomplished quickly
The goal was accomplished quickly. I truly appreciate the help!
August 17, 2026
Reply from LegalZoom
Hi Enith,
We're so happy to hear that we were able to accomplish your goal quickly. We truly appreciate your kind words and feedback!
Best,
Kranti
Reply from LegalZoom
Hi Arthur,
Thank you for taking the time to write a positive review about your LegalZoom experience!
Best,
Kranti
Ashwyn was very helpful
August 17, 2026
Reply from LegalZoom
Hi Erik,
We appreciate you sharing your experience with us. We are so glad to hear that our customer support representative, Ashwin, was very helpful and provided assistance during your interaction.
Best,
Kranti
Reply from LegalZoom
Hi Tommy,
Thank you for taking the time to write a positive review about our business formation process and your LegalZoom experience!
Best,
Kranti
Reply from LegalZoom
Hi Garry,
Thank you for taking the time to write a positive review about our customer support representative, Piolo, and your LegalZoom experience!
Best,
Kranti
Very helpful and quick.
August 17, 2026
Reply from LegalZoom
Hi Andrea,
We are so glad to hear that you found our customer support representative, Raj, was very helpful and quick. We always strive to provide an efficient and positive experience for our customers.
Best,
Kranti
Everything!!
Everything!!! They met every need we had, and was thorough in answering all of our questions and explained things that I was not sure about. I would DEFINITELY recommend Legal Zoom to anyone who is just starting out or even those who are sasoned. LEGAL zoom is the "BOMB.COM"
August 4, 2026
Reply from LegalZoom
Hi Cheryl,
We're so glad to hear that we were able to meet all your needs and thoroughly answer your questions. It's wonderful that you would recommend us to others, whether they are just starting out or are seasoned.
Best,
Kranti
Jasmine walked me through everything i…
Jasmine walked me through everything i needed to know.
August 17, 2026
Reply from LegalZoom
Hi Anderson,
We're so happy to hear that our customer service representative, Jasmine, provided you with such a comprehensive and helpful experience. Thank you for your kind words!
Best,
Kranti
Easy to follow directions
Easy to follow directions. I thought that I was ready with my information, but they brought up items that I had not considered. Thank you
August 17, 2026
Reply from LegalZoom
Hi Jeff,
We're so glad our guidance was helpful and brought up new considerations for you. We appreciate your kind words!
Best,
Kranti
Jonathan was prepared and knowledgeable…
Jonathan was prepared and knowledgeable about our trust. His advice was spot on and professional.
August 11, 2026
Reply from LegalZoom
Hi Mike,
We're so glad to hear that our team member was prepared and knowledgeable regarding your trust. We appreciate your positive feedback and are delighted that their advice was spot on and professional!
Best,
Kranti
Reply from LegalZoom
Hi David,
We're so glad to hear that our customer support representative, Rhutika, did a great job! We truly appreciate your positive feedback.
Best,
Kranti
Polite interaction
August 17, 2026
Reply from LegalZoom
Hi Sunil,
Thank you for taking the time to write a positive review about our customer support representative, Rhutika, and your LegalZoom experience!
Best,
Kranti
Ms. Gutierrez was very helpful.
Ms. Gutierrez was very helping in facilitating my DBA registration. She was very polite, knowledgeable, and helpful. I am grateful for her service.
August 7, 2026
Reply from LegalZoom
Hi Michaelangelo,
We're so glad to hear that our team member was very polite, knowledgeable, and helpful in facilitating your DBA registration. We appreciate you sharing your positive experience!
Best,
Kranti
Reply from LegalZoom
Hi Blanca,
We're so happy to hear that you found our business formation service user-friendly and easy to navigate. We appreciate you sharing your positive experience with us.
Best,
Kranti
The directions were easy to follow
The directions were easy to follow. We appreciated the opportunity to ask questions and get answers on line.
August 16, 2026
Reply from LegalZoom
Hi,
We're so glad to hear that you found the instructions easy to follow and appreciated the opportunity to get your questions answered online. We appreciate your positive feedback!
Best,
Kranti
The person I spoke to was very…
The person I spoke to was very knowledgeable and helpful.
August 15, 2026
Reply from LegalZoom
Hi Derek,
We are so glad to hear that our customer support representative, Sarah, was knowledgeable and helpful. We appreciate your positive feedback!
Best,
Kranti
I had an agent tell me I was hostile…
I had an agent tell me I was hostile because I didn’t want to purchase something and I couldn’t understand him he was Philippine so the language barrier was a little challenging with a lot of background noise as well ..
August 13, 2026
Reply from LegalZoom
Hi Venessa,
I reviewed your feedback and escalated a case to our customer care team for immediate review. A team member will review your account and reach out by phone and email soon to find a resolution.
Regards,
Aishwarya
Customer service
Sumin was beyond helpful and attentive in answering all my question and providing me the information I needed. He is part of a team that makes legal zoom so great and their customer service without reproach.
August 16, 2026
Reply from LegalZoom
Hi Alexandria,
We're so happy to hear that our customer support representative, Sumin, was helpful and attentive in answering all your questions. We appreciate you recognizing our customer service!
Best,
Kranti
Reply from LegalZoom
Hi Brandon,
We're so glad to hear that you had a great experience with our customer support representative, Jessa, and found them very helpful. We appreciate your feedback.
Best,
Kranti
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