I ordered an item that was unfortunately out of stock, the team were quick to notify me and processed a change to a similar item. The item itself is good quality. Would definitely recommend.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
le gramme est une marque de bijoux pour hommes où chaque objet est nommé par son poids en grammes. les créations le gramme tirent leur force de leur forme minimale, d'une évidence dans la répétition, du champ libre qu'elles ouvrent par leur capacité à s'accumuler afin de créer son propre langage.
4 Rue d'astorg , 75008, Paris, France
Replied to 63% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Surprisingly, the items were even more marvelous than expected.
Beautiful pieces at a reasonable price. Delivered on time. For bracelets, I recommend trying on in store before buying online, especially if you're planning to personalize.
Bought a bracelet with my daughter’s initials and it looks great. The sleek design makes it timeless and works with every style.
I ordered a silver bracelet from Le Gramme. I’d long been searching for a minimal yet androgynous design, made from real metals. Its an excellent quality product because been in use non-stop for almost a year now, but looks brand new. I would highly recommend the brand for their simple yet understated designs with quality materials!
Tasteful, high quality bracelet that was shipped immediately. Great customer service communication as well.
I loved my Silver 'Le 7g' Cable Bracelet from Le Gramme but within a year the threads that would interlock the bracelet became loose, with further wear the bracelet would break in 2.
Taking it to a brilliant besboke jewellers, they informed me the fault was with the design and it couldn't be fixed.
After contacting LeGramme they sent me a DHL/FedEx slip to send it to them as 'the repair or replacement of the jewellery is covered by the gram'. This was the last I heard from LeGramme. FedEx called me to say LeGramme had refused to pay the necessary duties and fees and sent the unwearable bracelet back to me. Multiple requests for custom payments totalled £118.5 from my pocket.

Reply from le gramme
💍❤️👀 Love at first sight!
🎧 I'm a full-time DJ for weddings and company parties and I've been looking for the perfect jewelry for years and found it in le gramme!
😄 I no longer feel comfortable when I'm DJing without a le gramme bracelet and necklace!
❕ It was especially important to me with the bracelet that I could open and close it and that it wasn't pulled over so that it always fits tightly... I now have the one with a clasp in silver, blue and red.
💎 Especially for my situation, the jewelry shouldn't be too conspicuous, but still very classy: And that applies to all products. I've already received a lot of compliments!
I have 3 pieces of Le Gramme jewellery and they are just stunning designs. The minimal style means you can wear them when dressing up or for more casual days, and I always get compliments when wearing them. Much love, Stuart

Reply from le gramme
My oh my! The bracelets I brought here as birthday gift for my loved one were soooo beautiful. When they arrived they were impeccable and so stylish. The shipping was very pretty fast as well. The reason I chose this brand at first is that I really like the concept behind each of its design. The quality and the simplicity of it. It’s pretty coool!!
Would highly recommend others for purchasing their jewellery!!
I ordered a silver bracelet (7g nato) with engraving for my friend to celebrate his accomplishment, and I couldn’t be satisfied more.
Everything went smooth and the bracelet itself is amazing and exactly like it looked on the pictures. Highly recommend!
I recently purchase a bracelet and must say it’s superb quality with a highly refined finish.
Beautifully crafted sterling sliver, lightweight great fit. A real eye catcher!
This is genuinely shopping experience from hell.
I bought a ring online on 19/7. Without any explanation and the customer service was completely non contactable, the shipping was delayed by 2 weeks. During this time, WhatsApp, live chat and emails all no reply.
Phone not working. On 30/7 finally shipped, no explanation or whatever. Over a week later now, it's still in Paris based on tracking! Contacted DHL and they said the paperwork from Le Gramme was incorrect hence it couldn't be shipped. Attempted to contact Le Gramme again, no reply! Nothing from live chat or email.
Disrespectful, disappointing and irresponsible company. No product in sight or follow up after taking over 1000USD for a ring!
After I posted all of these on Google, IG and even the CEO’s IG page, they finally shipped it. On 10/8, I received the item and it was broken. The gold was eroded even. Attached photos.
So I asked for returned. Parcel back to DHL on 11/8. And arrived in Paris 16/8. It was stuck in custom for 11 days! DHL said the documentation for tax exemption for return product was not completed. DHL contacted Le Gramme but no reply. So Le Gramme was fully aware of it for 11 days and did nothing! Then today, 27/8, the custom is sending the parcel back to me! How unethical! Business scam to refuse return by on purposely refusing to do the proper paperwork and trying to escape refund!
Everyone should be cautious and think twice when dealing with this fraudulent business model. I have left the same story in Le Gramme Instagram and their CEO's instagram, as it is the truth. My order is 22355, shipping to Australia, Le Gramme can't deny the legitimacy of my experience.
I’m reserving to dispute this charge on American Express as I have refused to pay for this transaction, and I’m filing police report in Paris.
Very elegant and quality bracelet. Ordered with engraving for a birthday. No surprise in the delivery process and timely communication. Amazed by the packaging which I did not expect to be that classy. Highly appreciated and recommended.

Reply from le gramme

Reply from le gramme
Great and high quality products. Will definitely order again from Le Gramme!

Reply from le gramme
The ring and bracelet I recieved were beautiful and stylish. Fast delivery and good quality, highly recommended.

Reply from le gramme
Great products, specially when they are on sale. Too bad for the customer service. After my initial order I realized I had chosen the wrong size, contacted customer support a few hours after the order and they said that it was too late because it was already with logistics. Then it took 3-4 days to be sent which was enough time to contact someone to change the order, but it seemed like they didn’t even try.

Reply from le gramme
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.