Leightons Opticians & Hearing Care - Burnham-on-Sea Reviews 36

TrustScore 4.5 out of 5

4.7

41 High Street, TA8 1PB Burnham-on-Sea, Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service, this opticians really put the customer first. If you want a service with the same optician and not just to be the next person on a list i recommend Leightons Opticians & Hearing Care -... See more

Company replied

Rated 5 out of 5 stars

I was made to feel welcome as soon as I walked into the store. The optician was extremely thorough and patient. In addition to completing my tests, he explained in detail all the results. I now unde... See more

Company replied

Rated 5 out of 5 stars

The Staff were very professional and the Canadian who preformed the tests explained everything. I would highly recommend this company. Thanks everyone who helped me with my issues. Kevin Archer.

Company replied

Rated 5 out of 5 stars

The staff in Burnham-On-Sea were really thorough checking my eye health and testing my eyesight. As my vision had changed since my last test I ordered a new pair of glasses with special high refrac... See more

Company replied


Company details

  1. Optometrist
  2. Audiologist
  3. Contact Lenses Supplier
  4. Glasses Store
  5. Hearing Aid Store
  6. Optician

Written by the company

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Contact info

  • 41 High Street, TA8 1PB, Burnham-on-Sea, Somerset, United Kingdom

  • 01278 785743

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent Service

Excellent! Bothe Karen and Emma are friendly, professional and very knowledgeable, they go above and beyond for very particular customers!

May 16, 2024
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Burnham-on-Sea

Thank you so much for your kind words! Karen and Emma appreciate your recognition and thrilled to hear that your experience with us was excellent. If you ever need anything else, please don't hesitate to contact us again!

Rated 5 out of 5 stars

I have just been for my annual sight…

I have just been for my annual sight and hearing check-up at David Bull (Leighton's) opticians in Burnham-on-Sea. They have fantastic equipment, kind and helpful staff, and there is no unwanted sales pressure to buy. They always make my visit comfortable and pleasant and it is always reassuring to have the knowledge and experience of David Bull's expertise behind it.

May 15, 2024
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Burnham-on-Sea

Thank you for sharing your experience following your annual sight and hearing check-up. We are thrilled to hear that you found our staff kind and helpful. We pride ourselves on creating a comfortable and pleasant visit for all our patients, and we are delighted that you felt reassured by David Bull's expertise. Your feedback means a lot to us!

Rated 5 out of 5 stars

Professional friendly and fun.

The staff are professional friendly and courteous
The eye testing is excellent with attention to detail.
Karen has a lovely caring and personal approach which is so reassuring
It’s always a joy to visit them

January 4, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely nervous and not a very…

Extremely nervous and not a very sociable person I was made to feel very welcome and this relaxed me.The service offered by Samantha Good was excellent and very informative so I knew exactly what was happening.The lady who helped me select my glasses was vastly experienced and her suggestions were spot on.Since wearing glasses many people have commented on how well they suit you.Thank you
M Nelson

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Top quality service

Excellent service from the appointment booking to the examination. I have been with Mr Bull for 9 years. Always very thorough.

September 5, 2023
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Burnham-on-Sea

Thank you for your review and your continued custom over the years, we really appreciate it!

Rated 5 out of 5 stars

Great high spec glasses

The staff in Burnham-On-Sea were really thorough checking my eye health and testing my eyesight.

As my vision had changed since my last test I ordered a new pair of glasses with special high refractive index Zeiss lenses to make them lighter. My previous pair weighed 23g these new ones only weighed 15g so are much lighter. The new varifocal lenses give me amazing vision, reduce glare and improved clarity and colours.

January 3, 2023
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Burnham-on-Sea

Thank you for sharing your experience with our team at Burnham-On-Sea! We are thrilled to hear how you found your appointment and how well you are getting on with your new varifocal lenses. We look forward to seeing you on your next visit.

Rated 5 out of 5 stars

Excellent customer care - Went for an eye test with a view to…

Went for an eye test with a view to getting another pair of glasses. I wanted something that stood out a little but wasn’t sure exactly what I was looking for. Hassan was fantastic, ensuring the glasses were the correct size for my face and looking up different colour ranges in various styles. I now have a pair of woow frames that fit what I was looking for. Excellent customer service and I hope he’s there on my visit next time for more superb guidance.

February 18, 2023
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Burnham-on-Sea

Hi Shelley, thank you very much for taking the time to share your recent experience with us. Hassan and the whole team will be so delighted to read this!

Rated 5 out of 5 stars

Excellent customer service

Emma was so helpful and patient in helping me choose the right lenses and frames.

November 25, 2022
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Burnham-on-Sea

Thank you for your review!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. A nd very nice lady doing eye test. And not pushy.

October 10, 2022
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Burnham-on-Sea

Thank you for your review!

Rated 5 out of 5 stars

First class service

Had my glasses fitted today with Karen.
Karen had previously helped me choose them. She absolutely goes out of her way to help choose the frame giving advice and genuine opinion.
She is a real asset to your firm.
First class service

July 22, 2022
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Burnham-on-Sea

Thank you for taking the time to share your recent experience with us, Karen will be so delighted to read your lovely comments!

Rated 5 out of 5 stars

Excellent service and very helpful…

Excellent service and very helpful staff at the Burnham-on-Sea branch.Best eye test I have ever had. They took their time and explained everything at each stage of the test. I had recently undergone eye surgery so it was very important that I had the correct glasses and prescription. Their service and professionalism definitely exceeded all my expectations. Will be returning when I need my next test.

April 21, 2022
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Burnham-on-Sea

Thank you for sharing your recent experience with us, we really appreciate it!

Rated 5 out of 5 stars

Helpful, welcoming and professional

My son lost one lense from his glasses so we made an appointment to order another one. My son was not originally prescribed his glasses from this company but they were so helpful and obliging. Calling the original optometrists to find out his correct lense measurements.

The ladies were so friendly from meeting me at the door to going through and ordering the lense for me.

I will definitely be going back for myself.

Thank you very much!

February 24, 2022
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Burnham-on-Sea

Thank you very much for your review, we really appreciate it and look forward to welcoming you back into the practice!

Rated 5 out of 5 stars

Great customer service.

After being with David Bull (Leightons) for a few years they was my obvious choice to buy some safety mountain bike glasses. Kate was externally helpful in choosing the make and type. The order was delayed due to the manufacture having issues being covid related, however I was kept up to speed through out and when they did arrive Hannah was very attentive and couldn’t apologise enough (even though it was not the fault of the store) even to a degree that a discount was offered which was very welcomed and extremely nice gesture. 10/10

February 8, 2022
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Burnham-on-Sea

Thank you very much for your lovely review! The team at David Bull will be so delighted to read your kind words.

Rated 5 out of 5 stars

Recommended

Timely, friendly and considerate professional advice and treatment. Well satisfied with outcome and would recommend.

January 4, 2022
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Burnham-on-Sea

Thank you very much for your review!

Rated 5 out of 5 stars

Great service with friendly staff at…

Great service with friendly staff at the Burnham on Sea branch . Kate was a pleasure to have met and sort out my fitting.

September 3, 2021
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Burnham-on-Sea

Thank you for taking the time to leave such a kind review!

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