Superb staff who are highly professional, explain things clearly and are very nice to deal with. What more could one ask for! My only criticism is directed at the requested online feedback form. Like... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Six week post op check up following my cataract surgery. I was very pleased with Dr. Amar Mudher who did a thorough eye check and explained everything very well to me. Also the male staff member who... See more
Company replied
1st visit recently to this Opticians although have known the owners for a few years now. Having moved back into the area wanted a local optician. Very,very, helpful and professional from my initia... See more
From the moment I walked into the store there was no wait time. All the staff were extremely friendly, knowledgeable and even had a sense of humour. Why hadn't I visited Leighton's before? I certainly... See more
Company replied
Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
81 West Street, PO16 0AP, Fareham, Hampshire, United Kingdom
- 01329287220
4.6
Excellent
42 reviews
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear you had such a positive experience with us! Our team at Leightons works hard to provide great service and valuable insights for our patients. We're glad your eye scan was helpful for you. If you have any more questions or need further assistance, feel free to get in touch. Thank you for choosing Leightons!
Really friendly staff
Really friendly staff. Very detailed eye examination and clearly explained to me!
January 10, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear you had such a positive experience at Leightons! Our team takes pride in providing detailed eye examinations and clear explanations. Thanks for taking the time to share your feedback – it means a lot to us!
Knowledgeable Staff and Friendly Welcome
The staff and Opticians were friendly, welcoming and knowledgeable. I felt listened to with concerns with my eyes.
Store was clean and bright. Eye test was much better and more specific than general high street stores. Time was taken and the appointment was not rushed.
However, glasses prices were much higher than a big chain store.
January 10, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear you had such a positive experience at Leightons! It's great to know our team took the time to listen to your concerns and provide a detailed eye test. We appreciate your feedback. If there's anything else we can assist you with, just let us know!
The optician was very helpful
The optician was very helpful in recommending different options for my particular sight issues and budget and explained what they found during the test in an easy way.
January 8, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear you had a great experience at Leightons! Our team takes pride in providing clear and helpful recommendations tailored to your needs. It's fantastic to know that the optician made the process easy to understand for you. Thanks for sharing your positive feedback!
All the staff were helpful
All the staff were helpful, friendly and professional
December 24, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear that you found our team at Leightons helpful, friendly and professional. It's fantastic to know that you had a positive experience with us. If you need any further assistance, feel free to get in touch. Thank you for taking the time to leave your feedback!
Good quick service no real wait
Good quick service no real wait. Thoroughly professional service from all staff.
December 20, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear your positive feedback! Thank you for taking the time to share your experience with us. Our team at Leightons is dedicated to providing efficient and professional service to all our patients. We're delighted to hear that you had a great visit. If you have any further feedback or questions, feel free to get in touch. We look forward to welcoming you back in the future!
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear you found our team so friendly and knowledgeable! Thanks for taking the time to share your positive experience. If you ever need anything else, just let us know.
Superb eye test experience
Excellent service and eye test experience
November 1, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
Thank you for sharing your experience with us! We're thrilled to hear you had an excellent service and eye test with us at Leightons. Our team works hard to provide the best care possible, and it's great to know we met your expectations. We look forward to seeing you again for your next appointment!
The care and friendliness of the staff…
The care and friendliness of the staff at Leightons, Fareham , always make for a pleasant experience.
October 16, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear that you had such a positive experience with the staff at Leightons in Fareham! It's fantastic to know that their care and friendliness made your visit pleasant. Thanks for taking the time to share your feedback. Hope to see you again soon!
Superb staff.
Superb staff who are highly professional, explain things clearly and are very nice to deal with. What more could one ask for!
My only criticism is directed at the requested online feedback form. Like so many others it's far too long and asks too many stupid questions. I shall not bother again unless it's cut to 5 or less.
September 29, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
Thank you ever so much for your lovely review! We're thrilled to hear you found our staff at Leightons highly professional, clear in their explanations, and pleasant to deal with. We appreciate your feedback about the online form and we'll be sure to pass it along to the relevant team. We're so glad to have you as a customer and look forward to your next visit!
Reply from Leightons Opticians & Hearing Care - Fareham
We're pleased to hear you found your eye test excellent. If there's anything specific you'd like to mention or any suggestions for improvement on your 3-star review, feel free to let us know. We're here to help!
Wonderful opticians
Everyone is warm, friendly and helpful.
I couldn’t ask for better.
I wouldn’t go anywhere else and thoroughly recommend!
September 11, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear how happy you are with our team at Leightons! We're so pleased everything went smoothly for you. If there's anything else we can assist you with, just let us know. We're here for you!
Excellent quality of service
For me, Leightons easily surpass other opticians that I have used (Boots and Specsavers), definitely recommended.
September 4, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear that you had such a positive experience with us, thank you for recommending Leightons! It's great to know we've exceeded your expectations. Should you need anything in the future, just let us know.
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear you had a great experience at Leightons, it means a lot to us. Thanks for taking the time to share your feedback!
Relaxing trustworthy Opticians
Leightons in Fareham is a fantastic place to purchase eyewear. From the practitioners who test your eyes to the skilled, professional people who help you choose and fit your glasses the whole experience is friendly, relaxing and trustworthy. Highly recommend.
August 30, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
Thank you for the glowing review! It's fantastic to hear about your positive experience at Leightons in Fareham. Our team takes great pride in providing friendly and professional service. We're thrilled to hear that you found the whole experience trustworthy and relaxing. We appreciate your recommendation!
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear you had such a positive experience with us! Our team at Leightons always aims to provide thorough tests and a friendly service. Thanks for taking the time to share your feedback!
Knowledgeable staff
Knowledgeable staff, very efficient.
Answered all my questions.
July 4, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear about your positive experience with us! Our team at Leightons is dedicated to providing knowledgeable and efficient service, ensuring all your questions are answered. Thank you for taking the time to share your feedback.
Experienced optometrist.
June 7, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear you had a great experience with our optometrist. Thanks for choosing Leightons for your eye care needs! We look forward to seeing you again.
Six week post op check up following my…
Six week post op check up following my cataract surgery.
I was very pleased with Dr. Amar Mudher who did a thorough eye check and explained everything very well to me. Also the male staff member who helped me choose my frame and order my glasses. Admin staff are all helpful and courteous and I appreciated the text reminder sent to me about my appointment.
May 8, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
We're thrilled to hear about your positive experience during your post-op check-up with Leightons. It's fantastic to know that they provided thorough explanations and assistance in choosing your frame. Our team works hard to ensure everything runs smoothly, so we're delighted you found them helpful and courteous. We're glad the text reminders were useful too. Thanks for sharing your feedback!
Have known the staff for a long time as…
Have known the staff for a long time as they were with Praills before they merged with Leightons. Friendly,lovely, couldn't ask for more than that.
Glasses are never the cheapest thing in the world but you don't mind when you have experienced staff advising you.
I apologise I cannot remember the two staff members names but they both worked for Praills and need to be commended for their work
April 25, 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Fareham
Thank you so much for your kind words and the 5-star review! We're delighted to hear that you've had a positive experience with our team, both at Praills and now at Leightons. It's great to know that their friendly and experienced advice has made a difference for you. Rest assured, I'll make sure to pass on your feedback to the team members. If you have any questions or need further assistance, feel free to get in touch. We're always here to help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.