I had a good experience at Leightons Opticians and Hearing Care in Hempstead Valley. Leah was fantastic during my eye test, explaining everything clearly and making me feel comfortable throughout.... See more
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Location
Switch location67 Hempstead Valley Shopping Centre, ME7 3PD Gillingham, Kent, GB
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See what reviewers are saying
I had the pleasure of having my ears syringed by Chris at Hempsted Valley who last saw me to the exact day two years ago !!! He is friendly,funny and is very thorough in his assessment and delivery... See more
Company replied
First eye exam in years and was recommended to go to Hampstead Valley. Was met by the regional manager Jason who was very friendly and welcoming. Leah who carried out the exam explained the process th... See more
My husband went for a hearing test and a syringe of his ears, three appointments were necessary but Chris the young man who helped him was brilliant, he was very friendly, informative and told my husb... See more
Company replied
Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
67 Hempstead Valley Shopping Centre, ME7 3PD, Gillingham, Kent, United Kingdom
4.9
Excellent
126 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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Really amazing experience and Sarah is…
Really amazing experience and Sarah is a gem
June 27, 2026
Unprompted review
I had a good experience at Leightons…
I had a good experience at Leightons Opticians and Hearing Care in Hempstead Valley. Leah was fantastic during my eye test, explaining everything clearly and making me feel comfortable throughout. I left feeling reassured and fully understanding the results.
They also have a lovely selection of glasses to choose from.
I had my hearing tested by Mr. Williams, who was absolutely excellent. He was professional, friendly, and put me completely at ease. The care and service I received were outstanding.
I would highly recommend Leightons to anyone looking for excellent eye and hearing care. Thank you
June 19, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're thrilled to hear about the fantastic care you received from Leah during your eye test and Ormsby during your hearing test at Leightons in Hempstead Valley. It's wonderful to know you felt reassured and comfortable throughout your visit. Our team will be delighted to hear your kind words. Thank you for recommending us - we appreciate it!
I had the pleasure of having my ears…
I had the pleasure of having my ears syringed by Chris at Hempsted Valley who last saw me to the exact day two years ago !!!
He is friendly,funny and is very thorough in his assessment and delivery of syringing.
A credit to the company and you know your in safe hands when he sees you.
Thanks Chris
June 21, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're delighted to hear you had such a positive experience with Chris at Leightons! It's great to hear that he made you feel comfortable and provided a thorough assessment. Chris and the team will be thrilled to receive your kind words. If you have any more feedback or need further assistance, feel free to get in touch.
Great team in Leightons
Great team in Leightons
Very knowledgeable very friendly
Great experience
Will be returning
June 20, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're thrilled to hear you had such a great experience at Leightons! Our team always aims to be knowledgeable and friendly, so we're delighted to hear this shone through in your visit. We're looking forward to welcoming you back again soon!
An overall better experience to your…
An overall better experience to your usual high street opticians. Prices were comparable or even better. Very professional but friendly staff.
June 18, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're thrilled to hear you had such a positive experience with us at Leightons! Our team always aims to provide professional and friendly service, and we're glad you felt well taken care of. Thanks for your kind words - we look forward to seeing you again!
Very efficient from start to finish
Very efficient from start to finish, very knowledgeable friendly staff.
June 13, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're thrilled to hear that you found our team at Leightons very efficient and friendly throughout your visit. Thanks for taking the time to share your positive experience with us! We're here for you whenever you need us next.
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're thrilled to hear you had such a positive experience with us! Thanks for choosing Leightons for your healthcare needs. We look forward to serving you again soon.
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're delighted to hear you found our team so helpful! If you ever need anything else, just let us know.
Good service good price always go…
Good service good price always go there. I would recommend them.
May 20, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're thrilled to hear you had such a positive experience at Leightons! Thank you for recommending us. We appreciate your support!
A Service to be proud of.
I have always had excellent service from Leightons Hempstead Valley. The service is extremely efficient and the staff very caring and attentive.
May 15, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're thrilled to hear you've had excellent service at Leightons Hempstead Valley! Our team is dedicated to providing efficient and caring service to all our patients. Thanks for taking the time to share your experience. We look forward to seeing you again soon!
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're thrilled to hear you had a great experience with us! Our team works hard to provide excellent customer service. Thanks for taking the time to share your positive feedback!
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're thrilled to hear about your positive experience with us! Our team strives to provide helpful, informative, and thorough care to all our patients. If you need anything else, feel free to get in touch. Thank you for choosing Leightons!
Excellent medical staff
It is a lovely relaxing place to visit and I feel at home there so wouldn't entertain going anywhere else. Staff very friendly and helpful and things run very smoothly. It doesn't feel like a medical visit at all.
April 2, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're thrilled to hear that you feel at home when visiting Leightons! Our team works hard to ensure you have a welcoming and smooth experience. Thank you for sharing your positive feedback!
Staff are friendly and knowledgeable…
Staff are friendly and knowledgeable about the sight tests they perform..
Appointments are usually readily available and kept to the time stated
March 11, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're delighted to hear that you found our team friendly and knowledgeable during your sight test. It's great to know that appointments are convenient for you and kept on schedule. Thanks for taking the time to leave such positive feedback!
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're so pleased to hear that you found our team always friendly and helpful! Thank you for taking the time to share your experience. If you ever need anything else, just let us know.
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're thrilled to hear you had such a positive experience with our team at Leightons. Thank you for taking the time to share your feedback! If you ever need anything else, we're here to help.
Great service as always
Great service as always. The staff are friendly and helpful.
February 14, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're thrilled to hear you had a great experience with our friendly and helpful team at Leightons! Thanks for taking the time to share your feedback - we really appreciate it. If you ever need anything, just let us know.
Highly recommended
I had an appointment at the Hempstead Valley branch yesterday and was very impressed with the service. Jennifer and her colleagues were very professional, very helpful and caring. Highly recommended.
February 10, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're delighted to hear you had a positive experience at our Hempstead Valley branch with Jennifer and her colleagues. Thank you for recommending Leightons! Jennifer and the team will be thrilled to receive your feedback.
Attended to by Aidan
Attended to by `widen. I found him to be professional, knowledgeable, patient and proactive.
February 1, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
We're thrilled to hear about your positive experience with Aiden at Leightons! It's fantastic to know that he was professional, knowledgeable, patient, and proactive during your visit. We always aim to provide top-notch service, and your feedback is incredibly valuable. Thanks for sharing, and we look forward to welcoming you back for another great experience soon!
Excellent customer service experience
Excellent customer service experience. I have been a customer for a few years and would never go any where else. Excellent service start to end!
January 12, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Hempstead Valley
Thank you for your kind words and loyalty! We're thrilled to hear you've had an excellent experience with us from start to finish. We appreciate your continued trust in Leightons and look forward to serving you for many more years to come!
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