Leightons Opticians & Hearing CareReviews 

Very thorough eye examinations conducted by two extremely pleasant, knowledgeable and kind people.

I have been a patient at Leightons, Epsom for over 25 years. During that time I have seen a few staff changes, but the one thing that never changes is the level of customer service provided by the staff. All of the staff that I have encountered have always been friendly and polite and have always provided a high level of customer service.

But it is only due to my having recently had to visit the store multiple times in the last month, that I have really realised how outstanding ALL of the staff at Epsom branch are! They always have a smile on their face and a nice welcome when I walk in the branch, they always take the time to help me with whatever my problem is and they never make it feel like I am being a burden and they always go above and beyond to provide the highest level of service that they can. Having worked in retail and customer facing roles myself, I realise that this is not always an easy task and I would like to highly commend every member of staff for going above and beyond for their customers all day, every day.
Thank you Epsom branch for being amazing,

Kevin and the staff at Leightons in Reading have been great. Initially went in for non-prescription sunglasses that were out of stock at another local retailer. Although they weren’t in stock Kevin was able to order in quickly , even ordering a couple of sizes to get the perfect fit. Was also due an eye test for new prescription , which had done the same day , and new prescription lenses were back in under a week, using my existing frames which I had wanted to keep. The value for money and service at this branch has been excellent and would recommend to anyone.

The standard of medical care was excellent, and being on the monthly care plan has been worthwhile, with discounts on spectacles when I needed to update, and immediate help when I had an emergency visit. The equipment for tests (retinal photography etc) was impressive, and everyone in the shop kind and helpful.

A lovely man at Leightons in Christchurch repaired my sunglasses. He went above and beyond to help - excellent customer service. Thank you!

Polite helpful member of staff. I arrived without a pre arranged appointment but was seen straight away.
I have always received very good Service from Leightons Southampton.

they produce Long-term care plan for patient like for my eye test vision tech took pictures to compare my eye structure over time, in future to check my eye health.
Perfect staff, tidy and helpful for customers.

Really amazing experience and Sarah is a gem

I attended Leightons in Totton for an eye test. The test started on time, as per the arranged appointment and was conducted in a very professional and caring manor. All of the procedures were fully explained, including there function and purpose. The results were discussed in detail and advice provided. The staff were very friendly and professional at all times.

Always great customer service and clean environment

The whole experience

The staff were all very helpful and experienced and all with a smile

Highly Recommend Leightons Fleet. What a truly professional, caring and lovely bunch of people. The service exceeded my expectations and they went above and beyond with both of my appointments. The tests were swift and not stressful at all and the service was flawless. The team are friendly and caring and really brightened up my day :)

This company have always been very helpful going back possibly 40 years !

Ive came here all my life . Friendly welcoming staff good value for money everything you need .

Elenor made me feel really relaxed and calm during what was a rather uncomfortable procedure. Not only was she super personable and calm, but she clearly explained to me the future steps to ensure I maintain good ear health moving forwards.

The best opticians locally. Previously used vision express and spec savers, but the service and experience was not very impressive. Leighton's offer and much better user experience. Highly recommend.

I had a good experience at Leightons Opticians and Hearing Care in Hempstead Valley. Leah was fantastic during my eye test, explaining everything clearly and making me feel comfortable throughout. I left feeling reassured and fully understanding the results.
They also have a lovely selection of glasses to choose from.
I had my hearing tested by Mr. Williams, who was absolutely excellent. He was professional, friendly, and put me completely at ease. The care and service I received were outstanding.
I would highly recommend Leightons to anyone looking for excellent eye and hearing care. Thank you

Very friendly optician staff were also helpful.
Clear explanation of this eye rest and previous.

I had the pleasure of having my ears syringed by Chris at Hempsted Valley who last saw me to the exact day two years ago !!!
He is friendly,funny and is very thorough in his assessment and delivery of syringing.
A credit to the company and you know your in safe hands when he sees you.
Thanks Chris