We've been going to Leightons Windsor for 15 years or more. Ewan has always gone above and beyond to help us out, whether it's general advice, refitting frames, or lens replacement. His staff are very... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Very thorough well explained and friendly. I was reassured about health of my eyes , although age means I now need glasses ! Testing comprehensive. Ranges ant types of glasses well explained. Time all... See more
Company replied
I had a good experience at Leightons Opticians and Hearing Care in Hempstead Valley. Leah was fantastic during my eye test, explaining everything clearly and making me feel comfortable throughout.... See more
Company replied
I’ve been a customer of Leighton’s for over 20 years - they’re not cheap, not expensive either - but they are the best and their customer service (Farnham) is second to none. A couple of days after p... See more
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Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
United Kingdom
- 0800 40 20 20
- leightons.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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The staff is knowledgeable
The staff is knowledgeable, careful and extremely considerate. Their explanation of the eye examination was comprehensible. There is a good range of spectacles. I felt as though I was dealt with as an individual and I was listened to.
May 27, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
Thank you for your lovely review! We're thrilled to hear that you found our team at Leightons so knowledgeable and considerate during your eye examination. We always aim to provide a personalised experience, so it's great to know you felt listened to. If you ever need anything else, just pop in and we'll be happy to help.
Very thorough eye test with exceptional…
Very thorough eye test with exceptional staff whom made my test a very pleasant experience.
All the staff were amazing helpful and
Krish has a great eye for recommendations as to which glasses would suit you, made my experience a absolute pleasure. Thank you 🤓
May 27, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you had such a positive experience with us! Krish and the team will be delighted to hear your feedback. If you ever need further assistance or recommendations, we're here to help. Thank you for choosing Leightons!
Reply from Leightons Opticians & Hearing Care
We're delighted to hear you had a great experience with our team at Leightons! It's wonderful to know they were knowledgeable and helpful during your visit. Thanks for taking the time to share your feedback!
Mr Panesar and the team at Leightons…
Mr Panesar and the team at Leightons were amazing.
My Panesar identified the cause of my sight issues as a Cataract to my left eye. The examination was thorough and he took the time to explain the procedure in detail. I would have no hesitation in recommending their service whatsoever! Everyone involved was extremely helpful. Thank you.
May 19, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience with Mr Panesar and the Leightons team! It's great to know that you found the examination thorough and the explanation clear. Mr Panesar and the team will be delighted to hear your feedback. Thank you for recommending our service!
Quality Eye Examination
May 21, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
Thank you for taking the time to leave us such a positive review! We're delighted to hear you had a quality eye examination with us. If you have any more feedback or need further assistance, feel free to get in touch. We're here to help!
Everyone at the practice is very friendly
Everyone at the practice is very friendly and knowledgeable. It is a very welcoming experience and the optometrist I saw was very thorough and time was taken to explain each part of the examination and what the results of the test meant
May 20, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience at Leightons! Our team works hard to create a welcoming environment and provide thorough explanations during examinations. We're delighted you felt supported by our optometrist. If you have any further questions, feel free to get in touch.
Lovely friendly practice who always…
Lovely friendly practice who always have time to discuss exactly what you want and offer suggestions.
May 15, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience at Leightons! Our team always aims to provide a friendly and personalised service. If you ever need further advice or assistance, just let us know. Thank you for taking the time to share your feedback!
Extremely knowledgeable staff and very…
Extremely knowledgeable staff and very good products
May 22, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
Thank you so much for your kind words! Our team at Leightons is thrilled to hear about your positive experience. We're always here to help you with our top-quality products and expertise. If you need anything else, just let us know!
Real service
Coming from The Netherlands i wondered how I could have my Lindberg eyeglasses repaired in the UK. I was lucky that Dan from Leighton opticians helped me with a professional repair on the spot. All was done without waiting and on top free of charge. Many thanks Dan, this what we in the Netherlands call SERVICE.
May 18, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
Thank you for sharing your experience with us! Dan and the team at Leightons are thrilled to hear your Lindberg eyeglasses were expertly repaired. We're glad we could provide you with top quality service! If you ever need assistance in the future, feel free to reach out.
Good service good price always go…
Good service good price always go there. I would recommend them.
May 20, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience at Leightons! Thank you for recommending us. We appreciate your support!
Well the desk staff were so polite and…
Well the desk staff were so polite and friendly and represent the branch very well
The test was thorough and I think the price of my lenses was equal or parallel with Specsavers
All-round very good Cobham branch
May 21, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're delighted to hear about your positive experience at our Cobham branch! It's fantastic to know that our desk staff were polite and friendly, and that you found the test thorough. It's great to hear that you felt the price of your lenses was competitive. Thanks for sharing your feedback!
very helpful and friendly staff
very helpful and friendly staff
dealt with both eyes and ears!
May 20, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you found our staff very helpful and friendly during your visit. It's wonderful to know that we were able to assist with both your eyes and ears. Thank you for taking the time to share your positive experience!
Contact lens check
I was given an appointment which was convenient, there was no waiting. Knowledge, friendly staff. All round good experience , easy parking
May 18, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had a great experience at Leightons, with convenient appointments, no waiting, friendly and knowledgeable staff, and easy parking! Thanks for taking the time to share your positive feedback. We look forward to seeing you again soon.
Good experience
Went in for dry eye treatment and assessment, advice given was very professional and after some of the treatment, eyes felt so much better afterwards.
May 18, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear your eyes felt better after the treatment, thank you for sharing your positive experience with us! If you have any more questions or need further assistance, feel free to reach out. Take care!
Always very happy with experience at…
Always very happy with experience at this shop!
May 18, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear that you're always very happy with your experience at our shop! Thanks for taking the time to share your positive feedback. We look forward to welcoming you back soon.
Leightons - Simply Outstanding!
Leightons in Fleet Hampshire were absolutely amazing from booking to the exam itself. I had to make an emergency appointment for my daughter, the receptionist was incredibly empathetic kind and friendly. Such a rare thing to experience sadly these days but we were made to feel very welcome very cared for and not rushed at all. The receptionist in particular went out of her way to treat us with the kindest manner and what I can only describe as real depth of feeling and she clearly has a huge heart. The optometrist was also extremely patient, and kind and did not rush us at all. She explained every part of the process and took so much time to understand everything my daughter had been experiencing. We had prior experience of a high St optician which was abysmal by comparison. We will now go nowhere else.
May 19, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear about your wonderful experience at Leightons in Fleet! It sounds like the team really made you and your daughter feel cared for and valued during your visit. Your kind words about the receptionist and optometrist mean a great deal to us.
Leightons aims to provide excellent service to all our patients, and we're so glad to hear that this was reflected in your emergency appointment. We'll be sure to pass your feedback along to the team. Thank you for choosing Leightons, and we look forward to welcoming you back next time.
All the staff very helpful
All the staff very helpful, explained the tests and helped choosing my new frames.
May 18, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience at Leightons! Our team takes pride in offering excellent service and guidance when it comes to tests and choosing frames. We're delighted you found the staff helpful throughout your visit. Thank you for taking the time to share your feedback with us!
Eye test was relaxed and not rushed
Eye test was relaxed and not rushed
May 13, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you found your recent eye test with us relaxed and not rushed. Our team at Leightons is dedicated to providing a positive experience for all our patients, so feedback like yours is truly appreciated. If you have any further comments or questions, feel free to get in touch!
A Service to be proud of.
I have always had excellent service from Leightons Hempstead Valley. The service is extremely efficient and the staff very caring and attentive.
May 15, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you've had excellent service at Leightons Hempstead Valley! Our team is dedicated to providing efficient and caring service to all our patients. Thanks for taking the time to share your experience. We look forward to seeing you again soon!
Opticians visit was a pleasure and staff very helpful
Opticians visit was a pleasure as the staff friendly and efficient. They showed their glasses etc to the best of their ability. Plenty of seating areas and the personnel happy to assist you.
May 12, 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience during your visit to Leightons. Our team works hard to provide friendly and efficient service, so it's great to hear that reflected in your feedback. If you ever need any further assistance with your glasses or anything else, just let us know. Thanks for choosing Leightons!
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