Leisure Depot Reviews 

1,049
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the online ordering process is very smooth, and products usually arrive much faster than expected. Buyers really appreciate the competitive prices and note that items are securely packaged to avoid any damage during transit. Many people find the purchasing journey extremely pleasant and are completely satisfied with the quality of items received. However, some customers also noted frustrating issues with the external delivery courier service causing unexpected delays. A few other people also felt that tracking information was unhelpful or that their orders experienced significant transit setbacks.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive promptly and... See more

Order

Consumers experience mixed feelings regarding their orders. Many people report that the ordering process is... See more

Product

People report ambiguous experiences with product options and orders. Many consumers praise the good quality... See more

Service

Customers consistently note positive experiences with service, highlighting great support and competitive... See more

Price

Users describe satisfaction with the competitive and great price offered. Consumers appreciate receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Competitive price, quick despatch but let down by poor service from Evri. Two aborted deliveries before finally delivering at third attempt.

Rated 5 out of 5 stars

Outstanding service from Leisure Depot. Ordered next day delivery and called to ensure the order will be sent out and this was confirmed. Order was despatched promptly and delivered the next day. The... See more


Company details

  1. Camping Store
  2. Awning Supplier
  3. Fishing Store
  4. Outdoor Sports Store
  5. RV Supply Store

About Leisure Depot

Written by the company

At Leisure Depot, we take pride in curating a handpicked selection of top-notch outdoor leisure products from your favorite brands. Whether you're an avid camper, a motorhome enthusiast, or simply love spending time outdoors, we have something special for you.

Discover our extensive range of leisure products, including Fiamma Awnings, perfect for providing shade and comfort on sunny days. Create your private oasis with our Privacy Rooms, designed to enhance your awning experience and ensure you have your own personal space.

For camping enthusiasts, we offer a variety of Coleman Tents in different sizes, accommodating 2, 4, 6, or 8 people – the perfect retreat for your outdoor adventures.

Safety and accessibility are our top priorities. Explore our collection of Motorhome Safety Products, including durable aluminum steps and plastic steps that offer stability and ease of use. We also have an array of double and single steps to suit your specific needs.

Securing your leisure vehicle is crucial, which is why we provide a range of reliable Security Products. Keep your motorhome protected with our Steering Wheel Locks, Wheel Clamps, BC Locks for pedals, and more, providing you with peace of mind wherever you go.

We are committed to delivering exceptional customer service and ensuring you find the perfect products for your outdoor needs. Our team is always here to assist you in making the right choices and turning your leisure time into unforgettable experiences.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(1,049)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you were pleased with our pricing and the quick delivery. We strive to provide excellent service and value to all our customers.

We appreciate your feedback and look forward to serving you again in the future.

Best Wishes,
The Leisure Depot Team

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Rated 5 out of 5 stars

Very efficient service and good…

Very efficient service and good communication. Highly recommended!

July 11, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you found our service efficient and communication to be effective. It's wonderful to know that you would highly recommend us. We strive to provide top-notch service and clear communication to all our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you were pleased with the prompt delivery of your order. We strive to ensure our service is efficient and meets the expectations of our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery

July 13, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you were pleased with the quick delivery. We strive to ensure our service is efficient and meets the expectations of our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Very reliable service delivery was…

Very reliable service delivery was exceptionally good

June 30, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you found our service to be very reliable and the delivery exceptionally good. We strive to provide excellent service and ensure that every aspect of your experience is satisfactory.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

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Rated 5 out of 5 stars
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you are pleased with your RV pump and the super quick delivery. We strive to provide high-quality products and efficient service, so it's great to know we've met your expectations.

We appreciate your feedback and look forward to serving you again in the future.

Best Wishes,
The Leisure Depot Team

Rated 4 out of 5 stars

It would have been 5 stars but one…

It would have been 5 stars but one chair was damaged. The chair was collected and replaced on separate occasions which meant having to be home. Otherwise happy

June 10, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your review and for bringing this issue to our attention.

We sincerely apologise for the inconvenience caused by the damaged chair and the need for multiple collections and deliveries. We understand how valuable your time is and regret that this situation required extra effort on your part.

We're pleased to hear that, aside from this issue, you were happy with your purchase. We appreciate your understanding as we worked to resolve the matter, and we're glad that the chair was successfully replaced.

Thank you for your patience and feedback. We hope to serve you again in the future and deliver a 5-star experience.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Great replacement item.

Great replacement item at a very good price. Extra quick delivery too!

June 11, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you are pleased with the replacement item and found our pricing very competitive. It’s great to know that the delivery was extra quick as well. We strive to provide excellent service and quality products at great prices.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Easy to search and order

Web site easy is to search, I bought a 3 pack of milenco locks, for the motorhome hab door and garage doors, they are well made and easy to fit. The service from the team at the leisure depot is 1st class. Very quick delivery and well packaged. Well done to all at the leisure depot many thanks

July 7, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you found our website easy to navigate and that you are pleased with the Milenco locks for your motorhome. It's great to know that the products were well made, easy to fit, and that you experienced first-class service from our team. We aim to ensure all deliveries are quick and items are well packaged.

We appreciate your kind words and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

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Rated 1 out of 5 stars
Leisure Depot logo

Reply from Leisure Depot

Thank you for reaching out and bringing this to our attention.

We sincerely apologise for the delay in your order's arrival. This is certainly not the experience we want our customers to have. We would like to look into this matter immediately and ensure that your order is delivered to you as soon as possible.

Could you please provide us with your order number or contact our customer service team directly? This will help us to resolve the issue more efficiently.

Thank you for your patience and understanding. We are committed to making this right for you.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Great price and quick delivery

Great price and quick packaging and delivery.

July 13, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you were satisfied with our pricing and the quick packaging and delivery of your order. We strive to provide excellent service and value to all our customers.

We appreciate your feedback and look forward to serving you again in the future.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Bought a camping chair, Leisure Depot could not be beaten on price. Received the item within 2 days. Will definitely use them again.

July 11, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you enjoyed excellent service and found our pricing unbeatable on the camping chair. It's great to know that your item arrived within just 2 days. We strive to provide exceptional value and speedy delivery to all our customers.

We appreciate your feedback and are delighted that you plan to use our services again. We look forward to serving you in the future.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

prompt arrival and product good and a…

prompt arrival and product good and a fair price.

July 11, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that your order arrived promptly and that you are satisfied with the quality and pricing of the product. Our goal is always to provide great value and service.

We appreciate your feedback and look forward to serving you again in the future.

Best Wishes,
The Leisure Depot Team

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Rated 5 out of 5 stars

Great service

Great service

July 11, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you experienced great service. We strive to consistently provide our customers with the best possible experience.

We appreciate your feedback and look forward to serving you again soon.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Great service

Great service

July 11, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you experienced great service. We strive to consistently provide our customers with the best possible experience.

We appreciate your feedback and look forward to serving you again soon.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Good product

Good product, good price and arrived the next day

July 10, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you were pleased with the product and pricing, and that your order arrived the next day. We strive to provide excellent service and quality products at competitive prices.

We appreciate your feedback and look forward to serving you again in the future.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Excellent service

Easy to use online shop and speedy delivery. No issues whatsoever.

July 3, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you found our online shop easy to use and were satisfied with the speedy delivery. It's wonderful to know that everything met your expectations without any issues.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

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Rated 1 out of 5 stars

Item ordered on 1st July

Item ordered on 1st July, now 15th & still not delivered

July 1, 2024
Leisure Depot logo

Reply from Leisure Depot

Hi Alan,

Thank you for your feedback, and we sincerely apologise for the inconvenience caused by the delay in receiving your order. We understand how frustrating this must be for you.

We want to assure you that your order was dispatched promptly the following day after you placed it. Unfortunately, it appears that there has been an issue with Royal Mail handling your package, which we are actively addressing to ensure you receive your order as soon as possible.

We value your satisfaction highly and are disappointed that we didn’t catch this delay sooner. We are closely monitoring this situation and are in contact with the courier to rectify this issue swiftly.

Once your order has been successfully delivered, we would be grateful if you could reconsider your review, reflecting on our efforts to resolve this matter to your satisfaction. Your feedback helps us improve and ensures that we maintain a high standard of service for all our customers.

Thank you once again for your understanding and patience. Please feel free to reach out directly for any further updates or assistance.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Quickly despatched and delivered

Quickly despatched and delivered

July 8, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you were pleased with the quick dispatch and delivery of your order. We strive to ensure our service is efficient and meets the expectations of our customers.

We appreciate your feedback and look forward to serving you again in the future.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Ordered and delivered almost the next…

Ordered and delivered almost the next day . Well done

July 9, 2024
Leisure Depot logo

Reply from Leisure Depot

Thankful for your 5-star review!

We're thrilled to hear about your positive experience with the quick delivery of your order. Our team works hard to ensure fast and efficient service, and it's wonderful to know we hit the mark for you.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

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