Leisure Depot Reviews 

1,048
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the prompt delivery, with many items arriving quickly or even earlier than expected. The company's service receives high praise for its helpfulness, clear communication, and efficient resolution of issues, including comprehensive tracking. Reviewers also appreciate the competitive and fair pricing, alongside products generally described as good quality and meeting expectations. However, some customers noted issues primarily related to delivery, experiencing delays or undelivered orders, often attributed to courier problems. A few other people also felt that there were problems with incorrect items, missing parts, or products arriving with damaged packaging.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and prompt... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many praising the quick and easy ordering... See more

Product

People report ambiguous experiences with product quality and delivery. Many customers praise the good product... See more

Service

Customers consistently note positive experiences with service, often highlighting great prices and quick... See more

Price

Consumers find price to be positive, with many reviewers highlighting the good and great prices offered.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Competitive price, quick despatch but let down by poor service from Evri. Two aborted deliveries before finally delivering at third attempt.

Rated 5 out of 5 stars

Outstanding service from Leisure Depot. Ordered next day delivery and called to ensure the order will be sent out and this was confirmed. Order was despatched promptly and delivered the next day. The... See more


Company details

  1. Camping Store
  2. Awning Supplier
  3. Fishing Store
  4. Outdoor Sports Store
  5. RV Supply Store

About Leisure Depot

Written by the company

At Leisure Depot, we take pride in curating a handpicked selection of top-notch outdoor leisure products from your favorite brands. Whether you're an avid camper, a motorhome enthusiast, or simply love spending time outdoors, we have something special for you.

Discover our extensive range of leisure products, including Fiamma Awnings, perfect for providing shade and comfort on sunny days. Create your private oasis with our Privacy Rooms, designed to enhance your awning experience and ensure you have your own personal space.

For camping enthusiasts, we offer a variety of Coleman Tents in different sizes, accommodating 2, 4, 6, or 8 people – the perfect retreat for your outdoor adventures.

Safety and accessibility are our top priorities. Explore our collection of Motorhome Safety Products, including durable aluminum steps and plastic steps that offer stability and ease of use. We also have an array of double and single steps to suit your specific needs.

Securing your leisure vehicle is crucial, which is why we provide a range of reliable Security Products. Keep your motorhome protected with our Steering Wheel Locks, Wheel Clamps, BC Locks for pedals, and more, providing you with peace of mind wherever you go.

We are committed to delivering exceptional customer service and ensuring you find the perfect products for your outdoor needs. Our team is always here to assist you in making the right choices and turning your leisure time into unforgettable experiences.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(1,048)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

1st class really good

1st class really good
Thanks

September 28, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you had a first-class experience with us. We strive to provide excellent service and are glad we met your expectations.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

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Rated 5 out of 5 stars

Excellent service

Having a time slot helps. A phone call when parcel arrived was excellent and the driver put the parcel where I requested.
Great delivery man.

September 26, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5 star review!

It's important to note that while we may not always be able to offer personalised updates such as direct calls upon delivery, we are thrilled when we can exceed expectations, as we able to in your case. We are incredibly proud of our dedicated team members who go above and beyond to ensure customer satisfaction.

We appreciate your recognition of their efforts and look forward to providing you with exceptional service on every occasion.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Fantastic price

Fantastic price, express delivery, excellent product

September 26, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you were pleased with the fantastic pricing, express delivery, and the quality of the product. We strive to provide excellent value and service to all our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

I ordered a part for my thetford toilet

I ordered a part for my thetford toilet, I ordered it on Saturday and it was delivered this morning, (Monday) It was so easy to order and I'm really impressed how soon it arrived

September 30, 2024
Unprompted review
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that your experience ordering a part for your Thetford toilet was straightforward and that the delivery was impressively quick. We strive to make our ordering process as easy as possible and aim to exceed expectations with our delivery speed.

We appreciate your feedback and are glad to have provided you with a satisfactory service. We look forward to serving you again in the future.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Easy to order….delivered quickly and…

Easy to order….delivered quickly and good quality item…will definitely use again

August 28, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you found the ordering process easy and that your item was delivered quickly and met your quality expectations. We strive to provide a seamless and satisfactory experience for all our customers.

We appreciate your feedback and are thrilled that you plan to use our services again. We look forward to serving you in the future.

Best Wishes,
The Leisure Depot Team

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Rated 5 out of 5 stars

This bike rack was the best price on…

This bike rack was the best price on the Internet it was delivered quickly all parts intact
Have used this company a several times and it's always a good and easy experience Thanks

August 28, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you found the best price for the bike rack with us and that the delivery was quick and complete. It's always a pleasure to serve a returning customer, and we're thrilled that you've consistently had good and easy experiences with us.

We appreciate your continued trust and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Easy to order

Easy to order, received item quickly and it was better than I expected. Pleased to buy British too

August 28, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that the ordering process was easy, the delivery was quick, and the item exceeded your expectations. It's great to know that you're also pleased with the choice to buy British.

We appreciate your support and feedback, and we look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Fast prompt delivery and exactly what I…

Fast prompt delivery and exactly what I ordered

August 28, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that your delivery was prompt and that everything arrived exactly as ordered. We strive to provide fast and accurate service to all our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you experienced great service all around. We strive to ensure that every aspect of our service meets the high standards our customers deserve.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

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Rated 5 out of 5 stars

It was easy to find what I required &…

It was easy to find what I required & delivery was great

August 27, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you found our website easy to navigate and that the delivery experience met your expectations. We aim to provide a hassle-free service from start to finish.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Good products

Good products, reasonably priced and delivered on time, many thanks.

August 27, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you are pleased with our products, pricing, and timely delivery. We strive to provide great value and reliable service to all our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 4 out of 5 stars

Product is good and well packaged

Product is good and well packaged. Delivered a little late.

August 27, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your review and for sharing your feedback.

We're glad to hear that you are pleased with the product and its packaging. However, we apologise for the delay in delivery. We understand how important timely service is and we are continually working to improve our delivery processes to ensure a faster and more efficient experience.

Thank you for your patience and understanding. We appreciate your feedback and hope to serve you again, ensuring a more timely delivery next time.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Very happy with this Company

Very happy with this Company. I bought the Quest Pro lounger and i’m thrilled with the product! Customer service is brilliant and they cannot do enough to help their customers. Shout out to Millie, she went above and beyond to accommodate my delivery needs!
I would definitely recommend anyone buying from this Company and their Dx courier who delivered very quickly, so thank you everyone. A great experience!

August 12, 2024
Unprompted review
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you are very happy with our company and your new Quest Pro lounger. It's wonderful to know that Millie was able to assist you effectively and meet your delivery needs. We always aim to go above and beyond for our customers.

We appreciate your kind words about our customer service and our courier partner. Thank you for recommending us — it means a lot!

We look forward to serving you again and providing another great experience.

Best Wishes,
The Leisure Depot Team

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Rated 5 out of 5 stars

perfect product pleases punters

good price - good product - delivery on time

July 29, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review and the clever use of alliteration!

We're delighted to hear that the product, price, and punctual delivery all met your expectations. We strive to ensure that our customers are pleased with every aspect of their experience.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

no negative waves baby

Fast and efficient service at a good price.

July 27, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review and the positive vibes!

We're thrilled to hear that you experienced fast and efficient service at a good price. We aim to keep everything as positive and smooth as possible for our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Quick

Quick, easy and efficient at a great price. Thank you

July 2, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you found our service quick, easy, and efficient, all at a great price. We strive to provide excellent value and a seamless experience for all our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Very good service and delivery

The ordering and selection of products was very good, I had several different manufacturers and products to choose from and an intuitive order process. Rapid delivery was a bonus and I’m very pleased with the overall experience and will use the service again Well done 👍

July 13, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you found the ordering process intuitive and the selection of products satisfactory. It's great to know that the rapid delivery added to your positive experience. We strive to provide a seamless and satisfying shopping experience for all our customers.

We appreciate your feedback and are delighted that you plan to use our services again. We look forward to serving you in the future.

Best Wishes,
The Leisure Depot Team

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Rated 5 out of 5 stars
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're glad to hear that the service you received was exactly as described. We strive to ensure that our descriptions are clear and accurate, so customers know exactly what to expect.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars

Brilliant customer services and…

Brilliant customer services and excelent service

July 12, 2024
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're delighted to hear that you found our customer service brilliant and the overall service excellent. We strive to provide exceptional support and satisfaction to all our customers.

We appreciate your feedback and look forward to serving you again.

Best Wishes,
The Leisure Depot Team

Rated 5 out of 5 stars
Leisure Depot logo

Reply from Leisure Depot

Thank you for your 5-star review!

We're thrilled to hear that you were pleased with our pricing and the quick delivery. We strive to provide excellent service and value to all our customers.

We appreciate your feedback and look forward to serving you again in the future.

Best Wishes,
The Leisure Depot Team

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