Leisure World Group Reviews 

Bought a 3 yo caravan which we are very pleased with. A few niggles dealt with through Hannah & the after market team with a short stay in workshops. A missing item sent to us (200 miles away) arrived next day. Good service.

A very friendly and positive team in the service department. Immensely helpful in resolving and fixing a problem with the ATC. I can enjoy towing the caravan again without a worry.
Thanks to the Service Team

Well done catric caravans for my little freebie we'll done thank you very much

Very prompt and friendly service. Had the item I needed and dispatched for next day.

Annual service & a couple of jobs done today. Booking & comms in advance easy & clear. On the day Hannah supported clearly & explained the work done & notes from the technicians.
Worth the hour plus journey to Leisureworld.

Josh at Leisureworld sold us our new Elddis Autoquest CV20. There were plenty of different campervans and motorhomes for sale and Josh was very knowledgeable about the different ones and the wait time of each. He offered impartial advice and did not pressure us at all. We were able to email/WhatsApp him and he answered all our queries promptly. Overall an excellent experience and would highly recommend.

The whole experience when having our caravan assessed for warrant work was amazing.
Sophie on reception and Craig the technician were friendly helpful and knowledgeable .
They are a credit to Leisure World and if I could have given 10 stars I would

We had a great time today at Leisure World, thanks for the invite (Pizza and Pironi were amazing) We bought a Vango HexAway Pro Air Low after speaking with Alan who provided us with his experience and time. Please say thanks to him😊
Thanks again for a great day and looking forward to Vango sending us our new awning and the adventures ahead.

Phil & Tracey White

From receiving our invitation the date was in the diary, had a good look around the camper vans, etc, the shop had some great offers on too 👍. Had a piece of pizza, glass of fizz followed by a hot drink in the cafe. The staff were fabulous, nothing was too much trouble. A great Sunday outing.

Spent 2 days looking before ordering a vehicle. Steve Cattle was extremely helpful and patient. He did everything within his power to ensure we got the perfect van for us. All the staff we had contact with were cheerful a d friendly.
I would not hesitate to recommend.

Had a great day out at there weekend show that they put on, so impressed of the vast stock in the shop and outside area.
Found the staff very pleasant and knowledgeable about there products.
Fully recommend a visit for all your caravan and Motorhome requirements.
Thanks for a great day out

Lovely weekend at the The Great North Motorhome Show, staff very welcoming Leigh and Lauren were very helpful

My van was booked in for some warranty work.
Hannah was very helpful and got all the paperwork sorted. I was very grateful to Mick for driving me back home (about 35 miles) as my van needed to be left overnight.
Thanks to Declan for carrying out the work required and to Dave who also helped on an un-related matter to the warranty work.
Thank you to Hannah and all at Leisure World.

We visited leisure world at catterck to choose a new motorhome, from the very first moment the staff were very attentive, knowledgeable and informative but without being pushy which was nice .
A special shout out to Laurence , Andrew and josh and also Alan the awning specialist,who really looked after us on the hand over day .all in all a very positive experience

Excellent service nothing was a problem,polite staff and really helpful with our new Truma aircon

We have 2 issues with a brand new Adria that we bought a few weeks ago. Kirsty has been a fantastic help in getting them both resolved. Her communication is great, she's quick to respond and genuinely wants to help fix things. She's a huge asset to the business. Thank you.

Visited at Catterick yesterday to have a professional cleaning of the outside of our small motorhome as being over 80 do not want to climb on the roof. The service provided by Hannah was first class and when the clean was finished found us and took us out to the van. There were bits not clean and advised that she would have it looked at again. After a second clean she again got us and took us to the van. When we got home we had a really good look at the outside of the van and the roof in particular was not what we liked. I know we only had it cleaned and it was not a new purchase but had it been a purchase I would have been appalled. We will not be going back.

Since writing the review the company have offered another clean with their top man on the house so they really are listening and keen to offer a first class service. Good on them.
The cafe is great too

Accommodated a call at short notice to fix a problem. Carried out the work quickly and effectively. Really pleased with the service.

Although Burstner took their time to send the new door like 9 months. No fault seemingly to Leisure World. Service at Leisure World was very good and full marks to Hannah for her attention to detail. Burstner warranty issues originated for poor QA when vehicle signed off at factory.

Great experience at Leisure World Catterick. The staff on the service desk were really helpful, friendly and knowledgeable. The engineers were thorough and highlighted issues that we were not aware of.